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Wierd Xp Start Menu Problem


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#1 Davepoth

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Posted 08 August 2006 - 12:32 PM

I've got a wierd problem with my start menu. When I start up the computer, everything loads properly and everything seems to be working fine, except that when I click anywhere on the taskbar or start menu, it does a "default beep" and nothing happens. If I kill the process in task manager and restart, it works fine. Any idea what might be happening?

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#2 Joshuacat

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Posted 08 August 2006 - 12:36 PM

If I kill the process in task manager and restart, it works fine.


What process?
JC

#3 Enthusiast

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Posted 08 August 2006 - 01:07 PM

How are the keyboard and mouse connected to the computer?
USB or PS2?

#4 Davepoth

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Posted 08 August 2006 - 02:29 PM

The process I kill is Explorer.exe, when I restart it from task manager everything works as normal. both the mouse and the keyboard are PS2.

#5 Joshuacat

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Posted 08 August 2006 - 02:57 PM

What make/model of mouse are you using? Do you have any other symptoms? Did you make any changes prior to this happening?
How long have you been experiencing this issue? Does it also happen when you are within safe mode?

(From http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/)

Windows XP

Using the F8 Method

1. Restart your computer.
2. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode.


Also, make sure that you have fully updated your spyware and virus detection programs, and run a full scan to see if anything is detected.
JC

#6 Enthusiast

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Posted 08 August 2006 - 04:14 PM

Repair corrupted explorer exe file

If you have broadband follow these instructions:

1. Click start/run or press Ctrl/Alt/Delete
Click “File”, choose “New Task (Run...)”

2. Type: “ftp://ftp.f-secure.com/anti-virus/tools/shellfix.reg” without the quote marks.

3. Click Ok and you will see a prompt to download shellfix.reg file

4. Click "Run" file. (Do not save it to your computer).

5. After it runs reboot your computer.
The problem should be gone and explorer.exe fixed

If you do not have broadband:

Follow the instructions here:
ftp://ftp.f-secure.com/anti-virus/tools/shellfix.txt

The shellfix.reg file repairs the corrupted explorer.exe file




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