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Trojan.dialer.qs


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#1 chippie

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Posted 08 August 2006 - 10:16 AM

I have a trojan.dialer.qs in SYSTEM32\cool.exe

I can't shift it and it seems to jump files, I can't seem to find cool.exe either.

Any ideas please.

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#2 -David-

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Posted 08 August 2006 - 11:51 AM

Hey there chippie,
Welcome to Bleeping Computer.

Do you have an antivirus application installed?
Have you tried running a full system scan in safe mode?
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

You may not be able to find the file as it is hidden.
If you set your system to show hidden files, you should be able to find it.
Please see here if you're unsure how to do this.

You should also try installing Ewido antispyware,
I checked in the ewido fingerprints and apartently it is able to delete cool.exe:
C:\WINDOWS\system32\cool.exe -> Trojan.Dialer.qs

If your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Print out the Ewido Install and Scan Instructions.

David

#3 chippie

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Posted 09 August 2006 - 07:02 AM

Hi,
Yes I have Norton as my main one (although I don't think it's very good) and have downloaded all the others as per the instructions in the pinned topic , and cleaned as best I could.

I ran Ewido again this morning in safe mode and it picked the trojan up and quarantined it but within 20 minutes it was back.

At the side of the box where Ewido logs the virus' it still says there is a trace in cool.exe

#4 quietman7

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Posted 09 August 2006 - 09:53 AM

I have seen this trojan included with other malware recently. It may be best to have a deeper look as to what's going on with your system by creating a hijackthis log. This will help us to identify and remove any malware files that may be responsible for your problems.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modification you make may complicate the malware removal process and could adversely affect your system.
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