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Quickbooks PDF Converter Activation Error -20


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#1 barwarner

barwarner

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Posted 22 May 2016 - 02:52 PM

I am using QuickBooks Pro 2009 on a Windows 7 Home Premium computer.  I upgraded to Microsoft Office 2016 last week and every since, I have been unable to email through QuickBooks.  When I try to email an invoice, I receive the message box titled Quickbooks PDF Converter Activation Error -20 with the message  "You cannot print directly to the QuickBooks PDF Converter.  Try using QuickBooks Save as PDF option" (The save as PDF doesn't work either).  I have been through a number of articles on the QuickBooks support site involving running the PDF Converter and Repair tool and uninstalling and reinstalling the QuickBooks PDF converter, but I am still getting the same error message.  Any assistance would be appreciated.

 

Barry



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