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BSODs on cold boot up and shutdowns


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#1 quatin

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Posted 21 May 2016 - 10:40 PM

I've been getting these BSODs for a while now. I'm thinking it may be hardware related, since it only happens on a cold boot.

 

· OS - Windows 7 Pro
· x86 x64 ?
· What was original installed OS on system? Windows 7 Pro
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) 5 years
· Age of OS installation - have you re-installed the OS? No

· CPU Intel Core2 Duo E7500
· Video Card Radeon 7800
· MotherBoard - (if NOT a laptop) Vostro 230
· Power Supply - brand & wattage (skip if laptop) Corsair 430

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

Dell Vostro 230 mini tower

· Laptop or Desktop? Desktop

Attached Files


Edited by quatin, 21 May 2016 - 11:09 PM.


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#2 usasma

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Posted 22 May 2016 - 02:10 PM

Only 269 Windows Update hotfixes installed.  Most systems with SP1 have 300-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

In the WER section of the MSINFO32 report there are many, many reports of the Lanman Server service hanging.

 

Out of 27 memory dumps there were 6 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html

 

I suspect a problem with your network card.  The process to eliminate it is:

- download a fresh set of the latest W7 compatible drivers from the manufacturer's website

- uninstall the current network drivers using Control Panel...Programs and Features.

If unable to uninstall there, then uninstall them in Device Manager (right click and select "uninstall")

- then install the freshly downloaded drivers

- monitor for further problems.

If further problems occur, try another network card (they're relatively inexpensive and it's a good idea to have a spare around in case one goes out in the middle of the night).

Be sure to physically remove the old network card (or disable it in the BIOS).

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Sat May 21 23:26:41.245 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052116-17316-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime:0 days 0:06:11.822
Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+1df )
BugCheck C5, {6000000008, 2, 0, fffff800035fbaab}
BugCheck Info: DRIVER_CORRUPTED_EXPOOL (c5)
Arguments:
Arg1: 0000006000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff800035fbaab, address which referenced memory
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  SearchFilterHo
FAILURE_BUCKET_ID: X64_0xC5_2_nt!ExDeferredFreePool+1df
CPUID:        "Intel® Core™2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
  BIOS Version                  1.5.0
  BIOS Release Date             05/24/2011
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 230                   
  Baseboard Product             07N90W
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat May 21 23:26:41.245 2016 (UTC - 4:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
intelide.sys                Mon Jul 13 19:19:48 2009 (4A5BC114)
k57nd60a.sys                Thu Aug  6 07:44:32 2009 (4A7AC220)
RTKVHD64.sys                Fri Sep 11 09:45:12 2009 (4AAA5468)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
vpcnfltr.sys                Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcusb.sys                  Sat Nov 20 06:35:31 2010 (4CE7B283)
vpchbus.sys                 Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcvmm.sys                  Sat Nov 20 06:35:48 2010 (4CE7B294)
RTL8192su.sys               Thu Nov 25 01:13:42 2010 (4CEDFE96)
speedfan.sys                Fri Mar 18 12:08:46 2011 (4D83838E)
netpeeker.sys               Thu Jul 25 02:36:26 2013 (51F0C76A)
atikmpag.sys                Mon Aug 11 21:33:58 2014 (53E96F06)
atikmdag.sys                Mon Aug 11 22:37:53 2014 (53E97E01)
AtihdW76.sys                Mon Jul  6 21:23:25 2015 (559B2A0D)
MpFilter.sys                Fri Oct 30 02:29:35 2015 (56330E4F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Apr 23 16:46:20.572 2016 (UTC - 4:00)**************************
avgldx64.sys                Wed Oct 21 11:16:44 2015 (5627AC5C)
avgrkx64.sys                Fri Dec  4 08:27:42 2015 (566194CE)
avgidsha.sys                Tue Jan 26 05:04:23 2016 (56A744A7)
avgloga.sys                 Tue Feb 16 09:04:03 2016 (56C32C53)
avgdiska.sys                Tue Feb 16 09:07:26 2016 (56C32D1E)
avgmfx64.sys                Mon Mar  7 07:38:58 2016 (56DD7662)
avgidsdrivera.sys           Tue Mar  8 10:12:03 2016 (56DEEBC3)
avguniva.sys                Tue Mar  8 10:12:21 2016 (56DEEBD5)

 

http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys
http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
http://www.carrona.org/drivers/driver.php?id=RTL8192su.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
netpeeker.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
avguniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 quatin

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Posted 03 June 2016 - 02:40 PM

I think the problem has been narrowed down to a USB WiFi adapter for my desktop. I updated the driver for it, but it's still causing BSODs. Once removed, I've been able to boot and shutdown without BSODs for the past couple of days. It could be on it's way to failure as this seems to only happen on a cold boot.

 

I ran Windows update again, but only found 70 more updates. There was a BSOD during a previous bulk update, so I'm afraid many of them were not properly installed. I will work through the rest of the drivers

 

Thanks for the help. This site has helped me through a couple perplexing issues. I'll be making a donation after this latest one.



#4 usasma

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Posted 04 June 2016 - 07:44 PM

Thanks!  I'm glad that we were able to help.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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