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Beginner (desperately) needs advice

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#1 Unkikonki


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  • Local time:03:14 AM

Posted 21 May 2016 - 03:31 AM

Hello everybody. So I'm just starting a new career in IT and I'm quite lost and confused. I'm doing a Diploma in System Support which is basically about Windows Server 2012 R2 Services.


The thing is I have no previous IT background. No formal knowledge about Network Fundamentals & Infrastructure and Hardware/Software Installation & Troubleshooting, just basic ideas.


I'm on a student visa seeking a residency for which I would eventually need to get a position as a Support Technician, Hardware Technician or Customer Support Officer. So I need to make sure I learn everything I need to succeed at any of those roles and I get the proper certifications.


So far I've planned to prepare for the CompTIA A+ certification and the MCSA on Windows Server 2012. Do you think it is a good start?

On the other hand (and this is mostly what took me to post this thread), I feel like I need some preliminary knowledge to better understand what I'm studying. For example, today we were introduced to Desktop Remote Services and I came across with a lot of unknown concepts that make it harder to get the right picture.


So what do you consider to be the must-learn knowledge and concepts before getting into Windows Server? Network Fundamentals & Infrastructure?


Any other advice/recommendation/tip/suggestion/comment regarding to my situation will be gladly welcome.

Edited by Unkikonki, 21 May 2016 - 03:35 AM.

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