Hello everybody. So I'm just starting a new career in IT and I'm quite lost and confused. I'm doing a Diploma in System Support which is basically about Windows Server 2012 R2 Services.
The thing is I have no previous IT background. No formal knowledge about Network Fundamentals & Infrastructure and Hardware/Software Installation & Troubleshooting, just basic ideas.
I'm on a student visa seeking a residency for which I would eventually need to get a position as a Support Technician, Hardware Technician or Customer Support Officer. So I need to make sure I learn everything I need to succeed at any of those roles and I get the proper certifications.
So far I've planned to prepare for the CompTIA A+ certification and the MCSA on Windows Server 2012. Do you think it is a good start?
On the other hand (and this is mostly what took me to post this thread), I feel like I need some preliminary knowledge to better understand what I'm studying. For example, today we were introduced to Desktop Remote Services and I came across with a lot of unknown concepts that make it harder to get the right picture.
So what do you consider to be the must-learn knowledge and concepts before getting into Windows Server? Network Fundamentals & Infrastructure?
Any other advice/recommendation/tip/suggestion/comment regarding to my situation will be gladly welcome.
Edited by Unkikonki, 21 May 2016 - 03:35 AM.