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Possible infection(adware).


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6 replies to this topic

#1 Skidatel

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Posted 20 May 2016 - 08:49 PM

Hello. I updated Auslogics diskdefrager earlier today and it installed adware on my comp(I was not careful).I uninstalled the program right after I saw it was installed on my computer( web companion). I scanned my comp with adwcleaner afterward. It found some program files, registry files from the adware but I did not remove them. I want to make sure they're safe to delete or not.

 

thank you for your time.

Attached Files


Edited by Skidatel, 20 May 2016 - 11:09 PM.


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#2 nasdaq

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Posted 21 May 2016 - 10:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Nothing malicious was found on your logs, I do suggest you remove everygthing that the AdwCleaner tool found.

==

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

SearchScopes: HKU\S-1-5-21-4258684210-1441659432-657459294-1000 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?pc=COSP&ptag=D052116-A6D299770FD&form=CONBDF&conlogo=CT3335172&q={searchTerms}
SearchScopes: HKU\S-1-5-21-4258684210-1441659432-657459294-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?pc=COSP&ptag=D052116-A6D299770FD&form=CONBDF&conlogo=CT3335172&q={searchTerms}
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
FF Plugin-x32: @videolan.org/vlc,version=2.0.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [No File]
FF Plugin-x32: @videolan.org/vlc,version=2.1.2 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [No File]
FF Plugin HKU\S-1-5-21-4258684210-1441659432-657459294-1000: NDS.com/PlayerPlugin -> C:\Users\Michael\AppData\Local\DIRECTV Player\npPlayerPlugin.dll [No File]
FF Plugin HKU\S-1-5-21-4258684210-1441659432-657459294-1000: ubisoft.com/uplaypc -> C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll [No File]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Michael\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-02]
U3 idsvc; no ImagePath
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{E86236DE-9BD2-42b7-86F6-A829D8EC768C}\InprocServer32 -> C:\Users\Michael\AppData\Local\DIRECTV Player\win64\npPlayerPlugin.dll => No File
CustomCLSID: HKU\S-1-5-21-4258684210-1441659432-657459294-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Michael\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

How is the computer running now?

#3 Skidatel

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Posted 21 May 2016 - 04:48 PM

here you go.

 

edit: I also uploaded adwcleaner log too

Attached Files


Edited by Skidatel, 21 May 2016 - 05:37 PM.


#4 nasdaq

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Posted 22 May 2016 - 08:04 AM

How is the computer running?

#5 Skidatel

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Posted 22 May 2016 - 01:59 PM

I was a little worried deleting those registry files but it seems to be running fine.

 

thank you for your help. 



#6 nasdaq

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Posted 23 May 2016 - 06:53 AM

That's the reason a Restore point. If something goes wrong we can restore it.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#7 nasdaq

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Posted 29 May 2016 - 07:51 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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