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Windows 10 caused external hard drive to be extremely slow on Windows 7


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#1 DoctorZero

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Posted 20 May 2016 - 06:08 PM

I have a new laptop with Windows 10.  I put my old laptop hard drive in an enclosure and Win10 promptly trashed its file system.  I'm still trying to work through that issue, but I'm afraid it did something else to my friend's external drive, too.  He has a 2TB WD Passport.  We plugged it in to my laptop and it was working fine but after I gave it back, he plugged it into his Win7 system and it took like 10 minutes to show up (Windows detected it, but explorer just sat there spinning for 10 min, also he opened Disk Management and that program locked up too, until the disk showed up).  Once it showed up it seemed fine, but if he clicks a folder it takes a long time to show up, and if he tries to open a file it takes a very long time to open.  He's going to back everything up and reformat the hard drive, that's how bad it is.

 

It was working fine before, so it had to have been my computer that caused the problem.  But I have no idea what could have happened, I've never seen anything like that.  Now I'm afraid to plug any external drives into my computer because it seems like it's doing something weird to them.  I don't see how it could be a virus or anything like that.  I've only had the computer for about 2 weeks (and I have antivirus).  Has anyone seen this before?  Anything I can try?  I think it may take several days for him to back all his files up because the hard drive is so sluggish.



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#2 Niweg

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Posted 21 May 2016 - 10:34 AM

 No need for duplicate posts.  It just alienates people and makes it harder for you to get help.


Make regular full system backups or you'll be sorry sooner or later.


#3 usasma

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Posted 21 May 2016 - 05:53 PM

Original topic:

http://www.bleepingcomputer.com/forums/t/614609/windows-10-trashed-my-external-hard-drive-can-it-be-fixed/#entry4004948


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 DoctorZero

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Posted 21 May 2016 - 07:07 PM

Hi, I'm sorry you guys thought this was the same thing as the other post.  This is a different hard drive and it's having a completely different problem.  I only linked to the other post because I thought it may be related.  Normally forums suggest you limit one question per post and I was trying to follow that format.

 

This hard drive is showing up in device manager but can't be accessed at all, we're trying to recover the files from it but it seems like it may be failing physically, but we suspected it could have been caused by my computer because of what it did to the other hard drive.  I'm wondering if it's possible that a computer could cause a hard drive to fail in this way.



#5 JohnC_21

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Posted 21 May 2016 - 07:20 PM

I never heard of this. I suggest you download diagnostic software and run it. Do the short and long tests.

 

Seagate Seatools for Windows

 

WD data lifeguard diagnostics



#6 DoctorZero

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Posted 21 May 2016 - 08:44 PM

Thanks, we tried the WD program you linked and it scans for drives and then hangs, we let it sit for about 5 min and then unplugged the hard drive and then it popped up only showing the C drive.  That's the same thing that happens when we try to scan it with Recuva or look at it in Disk Manager.  We tried HDD Regenerator and it's able to see the hard drive but when we select it it just says Please Wait and nothing ever happens... Also we selected the device in TestDisk and select "Analyze" and it just sits there too.  We can feel the disk spinning and it makes the "read sound" (vibration) every few seconds so basically it feels normal.  We were going to try another controller (enclosure) but this type of drive isn't SATA, it doesn't appear you can swap the controller...



#7 JohnC_21

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Posted 21 May 2016 - 08:53 PM

Putting a WD drive in an enclosure can be problematic especially the portable versions that integrate the USB bridge card with the drive's PCB. Also it difficult on the Mybook drives too. That is why I prefer to purchase a bare drive along with the enclosure or make sure the drive can be removed in the enclosure and placed in another. Good Luck.

 

https://community.wd.com/t/wd-my-book-duo-data-forever-lost-if-drive-enclosure-dies/6496

 

https://community.wd.com/t/inherent-design-fault-in-all-my-books-usb-solder-connection-faulty/2137

 

http://www.tomshardware.com/answers/id-1999501/book-data-recovery-issue-encryption.html

 

https://carltonbale.com/western-digital-mybook-drive-lock-encryption-failure-and-recovery/

 

http://www.howtogeek.com/forum/topic/damaged-micro-usb-soldered-on-wd-elements-se-1tb-external


Edited by JohnC_21, 21 May 2016 - 09:00 PM.





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