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https://ads01-atmgroup.rhcloud.com/ads.php and other redirects on Chrome


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#1 DanLazer

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Posted 20 May 2016 - 01:49 AM

I've installed Zuma, AdwCleaner, RegHunter, SpyHunter and Hitman Pro and still no results. Please help!


Edited by DanLazer, 20 May 2016 - 01:49 AM.


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#2 nasdaq

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Posted 20 May 2016 - 10:15 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===

Wait for further instructions.

#3 DanLazer

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Posted 20 May 2016 - 04:18 PM

Completed.

Attached Files



#4 nasdaq

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Posted 21 May 2016 - 09:11 AM



Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.
 
start


CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM-x32\...\Run: [] => [X]
FF Plugin: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll [No File]
CHR Extension: (uBlock) - C:\Users\DanLazer\AppData\Local\Google\Chrome\User Data\Default\Extensions\epcnnfbjfcgphgdmggkamkmgojdagdnn [2016-05-16]
CHR Extension: (Chrome Web Store Payments) - C:\Users\DanLazer\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-16]
S2 Foesnia; "C:\Users\DanLazer\AppData\Roaming\CyelheKuilod\Ifakg.exe" -cms [X]
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S3 BEDaisy; \??\C:\Program Files (x86)\Common Files\BattlEye\BEDaisy.sys [X]
AlternateDataStreams: C:\Users\DanLazer:Heroes & Generals [38]
C:\Users\DanLazer\AppData\Local\Google\Chrome\User Data\Default\Extensions\epcnnfbjfcgphgdmggkamkmgojdagdnn
C:\Users\DanLazer\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

====

How is the computer running now?

#5 DanLazer

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Posted 21 May 2016 - 07:56 PM

Still no progress, Chrome still opening malicious sites.

Attached Files



#6 nasdaq

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Posted 22 May 2016 - 08:15 AM

How to completely Uninstall & Re-Install Google Chrome
http://www.wintips.org/how-to-completely-uninstall-re-install-google-chrome/

Before you remove it save you passwords and Bookmarks.

This tool can be used to save your passwords
http://securityxploded.com/chromepassworddecryptor.php
I have not tested it so use it at your own risk.
===

Export / Import your Bookmarks
Chrome will export your bookmarks as a HTML file.
http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks
===

Keep me posted.

#7 DanLazer

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Posted 23 May 2016 - 05:24 AM

Hate to say it, but sadly no progress.



#8 nasdaq

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Posted 23 May 2016 - 07:08 AM

Reset your router. It may be infected.

How to Reset a Router Back to the Factory Default Settings
http://www.ehow.com/how_2110924_reset-back-factory-default-settings.html

Then, please reconfigure it back to your preferred setting.. Below is the list of default username and password, should you don't know it ;)

http://www.routerpasswords.com/
http://www.phenoelit-us.org/dpl/dpl.html
===

Reset for Linksys, Netgear, D-Link and Belkin Routers
http://www.techsupportforum.com/2763-reset-for-linksys-netgear-d-link-and-belkin-routers/

====
How to tell if my Wireless is secure.
http://www.ehow.com/how_6775466_tell-wireless-secure_.html

#9 DanLazer

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Posted 24 May 2016 - 01:16 AM

But if my router was infected wouldn't it infect other devices that are connected to my network?



#10 nasdaq

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Posted 24 May 2016 - 07:17 AM

Are you Syncing chrome with the other devices?

#11 DanLazer

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Posted 24 May 2016 - 06:34 PM

Yes. Yet this has no effect on my other devices, I'll reset my router though, hopefully this fixes it.



#12 nasdaq

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Posted 25 May 2016 - 07:20 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#13 DanLazer

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Posted 25 May 2016 - 11:55 PM

Sadly resetting my router didn't do anything, I think the infection has gotten worse I have to do Windows+R to run chrome now. Sorry for late reply I've been busy lately.


Edited by DanLazer, 25 May 2016 - 11:55 PM.


#14 nasdaq

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Posted 26 May 2016 - 07:39 AM

Lets repair these services.

Please Download Tweaking.com - Windows Repair from Here
  • Install and then run the program
  • Execute the instructions on Step 1 Important
  • Click Next on Step 2 Optional, do the Pre Scan skip Step 3 and 4 Optional for now.
  • On Step 5 Backup System Restore Do a Registry backup. When you have completed this click Next
  • Click Repairs - Open Repairs in the bottom right corner
  • Uncheck the All repair button then select just the item(s) listed below

  • 01 - Repair Registry Permissions
    03 - Reset Service permissions
    04 - Register System Files
    05 - Repair WMI
    10 - Remove Policies Set By Infections
    15 - Repair Proxy Settings
    19 - Repair Volume Shadow Copy Service
    20 - Repair Windows Sidebar/Gadgets
    22 - Repair Windows Snipping tool
    26 - Restore Important Windows Services
    27 - Set Windows Service to Default Startup
    28.01 - Repair Windows 8/10 Apps Store
    29 - Repair Windows 8/10 Component Store
    30 - Repair Windows 8/10 COM+ Unmarshalers
    31 - Repair Windows 'New' Submenu
    32 - Restore UAC (User Account Control) Settings
    33 - Repair Performance Counters
    
  • Click the Start button and let the process run to completion. Copy any error messages into Notepad, Save it on your Desktop. ( Reboot if asked to do so)
  • Please copy and paste the Contents of this file on your next reply.

  • ===

    Restart the computer normally.

    How is the computer running now?



#15 DanLazer

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Posted 27 May 2016 - 01:30 AM

Thanks! Fixed the Chrome running issue will keep you posted if it fixes the redirect issues I'm not sure yet  :)

Attached is the Pre-Scan log.

 

EDIT: Seems to have fixed the problem!!! Thanks for all your help! I very much so appreciate all the help, thanks for your patience and friendliness! :)  :)   

Attached Files


Edited by DanLazer, 27 May 2016 - 02:29 AM.





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