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Help securing wifi & with STDLib comodo, norton, others removal


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20 replies to this topic

#1 A_BeautifulMess

A_BeautifulMess

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  • Gender:Female
  • Location:Laguna Beach, California
  • Local time:03:29 AM

Posted 18 May 2016 - 01:56 AM

Hi,

 

I had a house full of laptops and netbooks that became so infected, I threw them in deep freeze and started over fresh.  Unfortunately, not soon after that, I let my 11 year old buy and download Minecraft.  After that, my PC had GeekBuddy and something called Taplika.  I've tried and tried to clean my system on my own.  Not very successfully.  I set, yet another PC aside.  Recently, I noticed issues with our ios devices and url pages refusing to refresh (there is often a # inserted in the url).  I recall this hasgtag url issue happening to us back in 2013ish, so I dug out our PC - and first things first, want to use it to lock down our wifi etc.

 

Whatsmyip has identified my iPhone 6S ios 9.3.1 as a confirmed Proxy Server, huh?

 

I've done the autorun on my PC Windows 8.1 and found StdLib in my startups (unchecked but would like to remove).

 

I attempted to do a full backup to an external hard drive and couldn't. I'm kind of a noob but I can follow directions, help me please? 

 

Thanks J

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:16-05-2016
Ran by Mom (administrator) on LIVINGROOM-PC (17-05-2016 23:23:05)
Running from C:\Users\Mom\Downloads
Loaded Profiles: Mom (Available Profiles: Mom & pix4l_000 & ari & Administrator & Guest & DefaultAppPool)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Realsil Microelectronics Inc.) C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\nf.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\tampmon.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.30.3\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.30.3\GoogleCrashHandler64.exe
(Intuit Inc.) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\nf.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCui.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(CyberLink) C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
(Advanced Micro Devices Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
(ATI Technologies Inc.) C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\MSOSYNC.EXE
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Farbar) C:\Users\Mom\Downloads\FRST64 (1).exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7205592 2014-10-21] (Realtek Semiconductor)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [176952 2016-03-19] (Apple Inc.)
HKLM-x32\...\Run: [StartCCC] => c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642656 2013-02-06] (Advanced Micro Devices, Inc.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [256896 2014-07-11] (Oracle Corporation)
HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\...\Run: [iCloudServices] => C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe [67384 2016-04-22] (Apple Inc.)
ShellIconOverlayIdentifiers: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileSyncShell64.dll [2016-05-10] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileSyncShell64.dll [2016-05-10] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileSyncShell64.dll [2016-05-10] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileSyncShell.dll [2016-05-10] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileSyncShell.dll [2016-05-10] (Microsoft Corporation)
ShellIconOverlayIdentifiers-x32: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileSyncShell.dll [2016-05-10] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AutorunsDisabled [2016-05-10] ()

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
Tcpip\..\Interfaces\{4BD6EA9E-B6E9-4E14-9321-69B65B95935E}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12
Tcpip\..\Interfaces\{97B656EA-7F12-46A7-A55B-17D75A400199}: [DhcpNameServer] 68.105.28.11 68.105.29.11 68.105.28.12

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://go.microsoft.com/fwlink/p/?LinkId=619797&pc=UE07&ocid=UE07DHP
HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = hxxp://www.msn.com/?pc=UE07&ocid=UE07DHP
SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL =
SearchScopes: HKLM -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM -> {E45871A4-64C5-4227-9F3A-A03913DFA06D} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKLM-x32 -> {E45871A4-64C5-4227-9F3A-A03913DFA06D} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\.DEFAULT -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\.DEFAULT -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL =
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {1722C4C8-FCFA-4949-9662-EFF6F7CFE537} URL = hxxp://www.search.ask.com/web?tpid=ORJ-SPE&o=APN11405&pf=V7&p2=%5EBBD%5EOSJ000%5EYY%5EUS&gct=&itbv=12.15.1.20&apn_uid=1B6B8371-DF54-4ACD-98BE-A519DEC0D65A&apn_ptnrs=BBD&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie_11.0.9600.17126&doi=2014-07-23&trgb=IE&q={searchTerms}&psv=&pt=tb
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_app_14_42_ie&cd=2XzuyEtN2Y1L1Qzu0AyE0D0BtAtDzz0CyDtByD0BtDyC0C0EtN0D0Tzu0StCtDtCzytN1L2XzutAtFtBtFtCtFyDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StAtCtA0AtA0FyCtCtGtCtA0CtAtGtB0Czz0BtGyEzz0BtBtGyEtDtDyEzz0Azz0F0DzztCtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0B0DtDzzyC0BtDyCtGyEtB0CtDtGyE0AzztAtG0A0B0EtBtGtB0CzyyB0FtByC0C0F0B0Ezz2Q&cr=269996460&ir=
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL = hxxp://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {E45871A4-64C5-4227-9F3A-A03913DFA06D} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
BHO: Skype for Business Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll [2016-03-19] (Microsoft Corporation)
BHO: Norton Family BHO -> {B8E07826-0971-4f16-B133-047B88034E89} -> C:\Program Files (x86)\Norton Family\Engine64\3.6.0.22\coIEPlg.dll [2016-02-15] (Symantec Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL [2016-03-15] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2014-07-22] (Oracle Corporation)
BHO-x32: Norton Family BHO -> {B8E07826-0971-4f16-B133-047B88034E89} -> C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\coIEPlg.dll [2016-02-15] (Symantec Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2014-07-22] (Oracle Corporation)
Toolbar: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> No Name - {A13C2648-91D4-4BF3-BC6D-0079707C4389} -  No File
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL [2015-02-03] (Microsoft Corporation)
StartMenuInternet: IEXPLORE.EXE - iexplore.exe

FireFox:
========
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2016-03-08] ()
FF Plugin-x32: @java.com/DTPlugin,version=10.65.2 -> C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll [2014-07-22] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.65.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2014-07-22] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL [2014-11-11] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-09-12] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.)
FF HKLM\...\Firefox\Extensions: [{8A0D66E3-1C08-49A6-8F6C-7E024029D199}] - C:\ProgramData\Norton\{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}\NSM_3.4.0.43\coFFAddon
FF Extension: Norton™ Family - C:\ProgramData\Norton\{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}\NSM_3.4.0.43\coFFAddon [2016-05-17]
FF HKLM-x32\...\Firefox\Extensions: [{6D5C8FC4-DE46-41bf-9092-93F0F78E9115}] - C:\ProgramData\Norton\{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}\NSM_3.4.0.43\coFFFw
FF Extension: Norton Family - C:\ProgramData\Norton\{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}\NSM_3.4.0.43\coFFFw [2015-12-31] [not signed]
FF HKLM-x32\...\Firefox\Extensions: [{8A0D66E3-1C08-49A6-8F6C-7E024029D199}] - C:\ProgramData\Norton\{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}\NSM_3.4.0.43\coFFAddon

Chrome:
=======
CHR Profile: C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2016-05-14]
CHR Extension: (Google Docs) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2016-05-14]
CHR Extension: (Google Drive) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-05-14]
CHR Extension: (YouTube) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-05-14]
CHR Extension: (Google Search) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-10-22]
CHR Extension: (Google Sheets) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2016-05-14]
CHR Extension: (Google Docs Offline) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-05-14]
CHR Extension: (Norton™ Family) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\napjheenlliimoedooldaalpjfidlidp [2016-05-14]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-14]
CHR Extension: (Gmail) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2016-05-14]
CHR HKLM\...\Chrome\Extension: [napjheenlliimoedooldaalpjfidlidp] - C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\Extensions\Chrome.crx [2016-05-14]
CHR HKLM-x32\...\Chrome\Extension: [napjheenlliimoedooldaalpjfidlidp] - C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\Extensions\Chrome.crx [2016-05-14]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [83768 2016-03-02] (Apple Inc.)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2829552 2016-03-08] (Microsoft Corporation)
S4 CLPSLauncher; C:\Program Files (x86)\Common Files\COMODO\launcher_service.exe [76984 2016-03-11] (Comodo Security Solutions, Inc.)
S4 GeekBuddyRSP; C:\Program Files (x86)\Common Files\COMODO\GeekBuddyRSP.exe [2485944 2016-03-24] (Comodo Security Solutions, Inc.)
R2 NSM; C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\NF.exe [364416 2016-04-12] (Symantec Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [289496 2014-10-21] (Realtek Semiconductor)
R2 TampMon; C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\TampMon.exe [315704 2016-04-12] (Symantec Corporation)
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
S2 cbVSCService11; C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [X]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 ccSet_NSM; C:\Windows\system32\drivers\NSMx64\0306000.016\ccSetx64.sys [165080 2015-06-03] (Symantec Corporation)
R1 CFRMD; C:\Windows\System32\DRIVERS\CFRMD.sys [40224 2014-12-25] (Windows ® Win 7 DDK provider)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
R1 HMD; C:\Windows\system32\DRIVERS\hmd.sys [14888 2014-06-25] ()
R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [102616 2015-11-18] (Symantec Corporation)
R3 SYMRDR_{78CA3BF0-9C3B-40e1-B46D-38C877EF059A}; C:\Windows\System32\Drivers\NSMx64\0306000.016\SymRdrS.SYS [252152 2015-09-03] (Symantec Corporation)
S0 WdBoot; C:\Windows\System32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
R0 WdFilter; C:\Windows\System32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
R2 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)
S4 {324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64; C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {46a147d8-5171-42d8-b8a8-6a187525781d}Gw64; C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys [48784 2014-10-15] (StdLib)
S4 {5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64; C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {949aba83-1d7f-4d0b-b0ba-203450825231}Gw64; C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys [48784 2014-10-16] (StdLib)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-17 23:23 - 2016-05-17 23:23 - 00019007 _____ C:\Users\Mom\Downloads\FRST.txt
2016-05-17 23:22 - 2016-05-17 23:23 - 00000000 ____D C:\FRST
2016-05-17 23:22 - 2016-05-17 23:22 - 02382336 _____ (Farbar) C:\Users\Mom\Downloads\FRST64 (1).exe
2016-05-17 23:19 - 2016-05-17 23:19 - 02382336 _____ (Farbar) C:\Users\Mom\Downloads\FRST64.exe
2016-05-17 22:59 - 2016-05-11 13:08 - 00829944 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerApp.exe
2016-05-17 22:59 - 2016-05-11 13:08 - 00176632 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\FlashPlayerCPLApp.cpl
2016-05-15 03:39 - 2016-05-15 03:39 - 00001100 _____ C:\Users\Public\Desktop\Revo Uninstaller Pro.lnk
2016-05-15 03:39 - 2016-05-15 03:39 - 00000000 ____D C:\Users\Mom\AppData\Local\VS Revo Group
2016-05-15 03:39 - 2016-05-15 03:39 - 00000000 ____D C:\ProgramData\VS Revo Group
2016-05-15 03:39 - 2016-05-15 03:39 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Revo Uninstaller Pro
2016-05-15 03:39 - 2016-05-15 03:39 - 00000000 ____D C:\Program Files\VS Revo Group
2016-05-15 03:39 - 2009-12-30 11:21 - 00031800 _____ (VS Revo Group) C:\WINDOWS\system32\Drivers\revoflt.sys
2016-05-15 03:01 - 2016-05-15 03:01 - 00000017 _____ C:\Users\Mom\AppData\Local\resmon.resmoncfg
2016-05-14 23:03 - 2016-05-14 23:03 - 00000760 _____ C:\Users\Mom\Downloads\cbSetup.txt
2016-05-14 23:03 - 2016-05-14 23:03 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cobian Backup 11
2016-05-14 22:58 - 2016-05-14 22:59 - 19709440 _____ (Luis Cobian, CobianSoft) C:\Users\Mom\Downloads\cbSetup.exe
2016-05-14 10:55 - 2016-05-14 10:55 - 05658358 _____ (Swearware) C:\Users\Mom\Downloads\ComboFix.exe
2016-05-14 10:55 - 2016-05-14 10:55 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iCloud
2016-05-14 10:52 - 2016-05-14 10:52 - 00001772 _____ C:\Users\Public\Desktop\iTunes.lnk
2016-05-14 10:52 - 2016-05-14 10:52 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes
2016-05-14 10:51 - 2016-05-14 10:52 - 00000000 ____D C:\Program Files\iTunes
2016-05-14 10:51 - 2016-05-14 10:51 - 00000000 ____D C:\Program Files\iPod
2016-05-14 10:51 - 2016-05-14 10:51 - 00000000 ____D C:\Program Files (x86)\iTunes
2016-05-14 10:45 - 2016-05-14 10:45 - 00000000 ____D C:\WINDOWS\System32\Tasks\Apple
2016-05-10 15:55 - 2016-04-22 13:54 - 25816576 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtml.dll
2016-05-10 15:55 - 2016-04-22 13:15 - 00571904 _____ (Microsoft Corporation) C:\WINDOWS\system32\vbscript.dll
2016-05-10 15:55 - 2016-04-22 13:14 - 02893312 _____ (Microsoft Corporation) C:\WINDOWS\system32\iertutil.dll
2016-05-10 15:55 - 2016-04-22 13:08 - 06052864 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript9.dll
2016-05-10 15:55 - 2016-04-22 13:06 - 20349952 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mshtml.dll
2016-05-10 15:55 - 2016-04-22 13:00 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\jscript.dll
2016-05-10 15:55 - 2016-04-22 12:35 - 00497152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\vbscript.dll
2016-05-10 15:55 - 2016-04-22 12:29 - 02285568 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iertutil.dll
2016-05-10 15:55 - 2016-04-22 12:24 - 01032704 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcomm.dll
2016-05-10 15:55 - 2016-04-22 12:23 - 00663552 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript.dll
2016-05-10 15:55 - 2016-04-22 12:19 - 15414784 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieframe.dll
2016-05-10 15:55 - 2016-04-22 12:17 - 00262144 _____ (Microsoft Corporation) C:\WINDOWS\system32\webcheck.dll
2016-05-10 15:55 - 2016-04-22 12:14 - 00806400 _____ (Microsoft Corporation) C:\WINDOWS\system32\msfeeds.dll
2016-05-10 15:55 - 2016-04-22 12:14 - 00725504 _____ (Microsoft Corporation) C:\WINDOWS\system32\ie4uinit.exe
2016-05-10 15:55 - 2016-04-22 12:14 - 00379392 _____ (Microsoft Corporation) C:\WINDOWS\system32\iedkcs32.dll
2016-05-10 15:55 - 2016-04-22 12:12 - 02131968 _____ (Microsoft Corporation) C:\WINDOWS\system32\inetcpl.cpl
2016-05-10 15:55 - 2016-04-22 11:58 - 04611072 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\jscript9.dll
2016-05-10 15:55 - 2016-04-22 11:58 - 00880128 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcomm.dll
2016-05-10 15:55 - 2016-04-22 11:54 - 13811200 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieframe.dll
2016-05-10 15:55 - 2016-04-22 11:53 - 00230400 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webcheck.dll
2016-05-10 15:55 - 2016-04-22 11:52 - 02596864 _____ (Microsoft Corporation) C:\WINDOWS\system32\wininet.dll
2016-05-10 15:55 - 2016-04-22 11:52 - 00693248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msfeeds.dll
2016-05-10 15:55 - 2016-04-22 11:52 - 00330752 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iedkcs32.dll
2016-05-10 15:55 - 2016-04-22 11:51 - 02056192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\inetcpl.cpl
2016-05-10 15:55 - 2016-04-22 11:40 - 01547264 _____ (Microsoft Corporation) C:\WINDOWS\system32\urlmon.dll
2016-05-10 15:55 - 2016-04-22 11:29 - 00800768 _____ (Microsoft Corporation) C:\WINDOWS\system32\ieapfltr.dll
2016-05-10 15:55 - 2016-04-22 11:27 - 02121216 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wininet.dll
2016-05-10 15:55 - 2016-04-22 11:24 - 01311744 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\urlmon.dll
2016-05-10 15:55 - 2016-04-22 11:23 - 00710144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ieapfltr.dll
2016-05-10 15:55 - 2016-03-30 23:50 - 01307328 _____ (Microsoft Corporation) C:\WINDOWS\system32\rpcrt4.dll
2016-05-10 15:55 - 2016-03-30 20:40 - 00747520 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rpcrt4.dll
2016-05-10 15:54 - 2016-04-10 23:21 - 00074584 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volmgr.sys
2016-05-10 15:54 - 2016-04-10 00:48 - 00738096 _____ (Microsoft Corporation) C:\WINDOWS\system32\d3d10level9.dll
2016-05-10 15:54 - 2016-04-10 00:48 - 00613624 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\d3d10level9.dll
2016-05-10 15:54 - 2016-04-09 21:21 - 01763376 _____ (Microsoft Corporation) C:\WINDOWS\system32\WindowsCodecs.dll
2016-05-10 15:54 - 2016-04-09 21:21 - 01489088 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WindowsCodecs.dll
2016-05-10 15:54 - 2016-04-09 21:14 - 01380600 _____ (Microsoft Corporation) C:\WINDOWS\system32\gdi32.dll
2016-05-10 15:54 - 2016-04-09 15:07 - 01097728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\gdi32.dll
2016-05-10 15:54 - 2016-04-09 14:58 - 00534016 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.UI.dll
2016-05-10 15:54 - 2016-04-09 14:50 - 00375296 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.UI.dll
2016-05-10 15:54 - 2016-04-06 14:13 - 00561960 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\cng.sys
2016-05-10 15:54 - 2016-04-06 14:13 - 00137976 _____ (Microsoft Corporation) C:\WINDOWS\system32\ncrypt.dll
2016-05-10 15:54 - 2016-04-06 11:20 - 00201728 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb20.sys
2016-05-10 15:54 - 2016-04-06 11:19 - 00401920 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb.sys
2016-05-10 15:54 - 2016-04-06 11:19 - 00284672 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\mrxsmb10.sys
2016-05-10 15:54 - 2016-04-06 10:49 - 00120384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ncrypt.dll
2016-05-10 15:54 - 2016-04-06 10:40 - 00445440 _____ (Microsoft Corporation) C:\WINDOWS\system32\certcli.dll
2016-05-10 15:54 - 2016-04-06 09:57 - 01441792 _____ (Microsoft Corporation) C:\WINDOWS\system32\lsasrv.dll
2016-05-10 15:54 - 2016-04-06 09:52 - 00432128 _____ (Microsoft Corporation) C:\WINDOWS\system32\schannel.dll
2016-05-10 15:54 - 2016-04-06 09:20 - 00324096 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\certcli.dll
2016-05-10 15:54 - 2016-04-06 08:48 - 00357888 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\schannel.dll
2016-05-10 15:54 - 2016-03-28 18:42 - 07446368 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntoskrnl.exe
2016-05-10 15:54 - 2016-03-15 18:58 - 00442712 _____ (Microsoft Corporation) C:\WINDOWS\system32\msv1_0.dll
2016-05-10 15:54 - 2016-03-15 18:58 - 00332632 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msv1_0.dll
2016-05-10 15:54 - 2016-03-14 09:50 - 00316760 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\volsnap.sys
2016-05-10 15:54 - 2016-03-11 17:49 - 02466136 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\tcpip.sys
2016-05-10 15:54 - 2016-03-11 17:47 - 00160160 _____ (Microsoft Corporation) C:\WINDOWS\system32\IPHLPAPI.DLL
2016-05-10 15:54 - 2016-03-11 17:47 - 00121912 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\IPHLPAPI.DLL
2016-05-10 15:54 - 2016-03-10 10:03 - 00030208 _____ (Microsoft Corporation) C:\WINDOWS\system32\dsparse.dll
2016-05-10 15:54 - 2016-03-10 09:55 - 00510976 _____ (Microsoft Corporation) C:\WINDOWS\system32\webio.dll
2016-05-10 15:54 - 2016-03-10 09:52 - 00186880 _____ (Microsoft Corporation) C:\WINDOWS\system32\dpapisrv.dll
2016-05-10 15:54 - 2016-03-10 09:48 - 00024064 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dsparse.dll
2016-05-10 15:54 - 2016-03-10 09:42 - 00413696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\webio.dll
2016-05-10 15:54 - 2016-03-05 10:44 - 00148480 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shacct.dll
2016-05-10 15:54 - 2016-03-05 10:04 - 00192512 _____ (Microsoft Corporation) C:\WINDOWS\system32\shacct.dll
2016-05-10 15:54 - 2016-02-27 11:28 - 00131584 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpudd.dll
2016-05-10 15:54 - 2016-02-27 10:57 - 03273728 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rdpcore.dll
2016-05-10 15:54 - 2016-02-27 10:19 - 03820544 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcore.dll
2016-05-10 15:54 - 2016-02-27 09:32 - 03547648 _____ (Microsoft Corporation) C:\WINDOWS\system32\rdpcorets.dll
2016-05-10 15:53 - 2016-04-09 22:37 - 01549144 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\dxgkrnl.sys
2016-05-10 15:53 - 2016-04-09 16:29 - 04169216 _____ (Microsoft Corporation) C:\WINDOWS\system32\win32k.sys
2016-05-10 15:42 - 2016-05-10 15:42 - 00000000 ____D C:\Program Files\Bonjour
2016-05-10 15:42 - 2016-05-10 15:42 - 00000000 ____D C:\Program Files (x86)\Bonjour
2016-05-10 15:41 - 2016-05-15 02:25 - 00000000 ____D C:\Users\Mom\AppData\Local\ElevatedDiagnostics
2016-05-10 15:40 - 2016-05-10 15:40 - 00000000 ____D C:\Program Files (x86)\Apple Software Update
2016-05-10 15:33 - 2016-05-10 15:33 - 00003522 _____ C:\WINDOWS\System32\Tasks\{D3977F33-35F7-418F-A408-CE0C8ACBA0AA}
2016-05-10 15:31 - 2016-05-10 15:31 - 00001824 _____ C:\Users\Public\Desktop\QuickTime Player.lnk
2016-05-10 15:31 - 2016-05-10 15:31 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\QuickTime
2016-05-10 15:31 - 2016-05-10 15:31 - 00000000 ____D C:\Program Files (x86)\QuickTime
2016-05-10 15:04 - 2016-05-17 23:12 - 00003162 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleForMom
2016-05-10 15:04 - 2016-05-17 23:12 - 00000352 _____ C:\WINDOWS\Tasks\HPCeeScheduleForMom.job
2016-05-10 05:15 - 2016-05-10 05:15 - 00002303 _____ C:\Users\Mom\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive for Business.lnk
2016-05-07 21:33 - 2016-04-03 23:35 - 00046768 _____ (Microsoft Corporation) C:\WINDOWS\system32\CompatTelRunner.exe
2016-05-07 21:33 - 2016-04-02 06:26 - 01386496 _____ (Microsoft Corporation) C:\WINDOWS\system32\appraiser.dll
2016-05-07 21:33 - 2016-04-02 06:26 - 01169408 _____ (Microsoft Corporation) C:\WINDOWS\system32\aeinv.dll
2016-05-07 21:33 - 2016-03-30 16:56 - 00145408 _____ (Microsoft Corporation) C:\WINDOWS\system32\iepeers.dll
2016-05-07 21:33 - 2016-03-30 16:56 - 00092160 _____ (Microsoft Corporation) C:\WINDOWS\system32\mshtmled.dll
2016-05-07 21:33 - 2016-03-30 16:55 - 00315392 _____ (Microsoft Corporation) C:\WINDOWS\system32\dxtrans.dll
2016-05-07 21:33 - 2016-03-30 16:30 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dxtrans.dll
2016-05-07 21:33 - 2016-03-30 16:30 - 00128000 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\iepeers.dll
2016-05-07 21:33 - 2016-03-28 06:21 - 00698368 _____ (Microsoft Corporation) C:\WINDOWS\system32\generaltel.dll
2016-05-07 21:33 - 2016-03-28 06:21 - 00499200 _____ (Microsoft Corporation) C:\WINDOWS\system32\devinv.dll
2016-05-07 21:33 - 2016-03-28 06:21 - 00279040 _____ (Microsoft Corporation) C:\WINDOWS\system32\invagent.dll
2016-05-07 21:33 - 2016-03-28 06:21 - 00215040 _____ (Microsoft Corporation) C:\WINDOWS\system32\aepic.dll
2016-05-07 21:33 - 2016-03-28 06:21 - 00076800 _____ (Microsoft Corporation) C:\WINDOWS\system32\acmigration.dll
2016-05-07 21:33 - 2016-02-08 13:29 - 00099328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hlink.dll
2016-05-07 21:33 - 2016-02-08 11:14 - 00108544 _____ (Microsoft Corporation) C:\WINDOWS\system32\hlink.dll
2016-05-07 21:33 - 2016-02-02 11:16 - 00112640 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\rasl2tp.sys
2016-05-07 21:33 - 2016-01-08 18:38 - 00091992 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\usbehci.sys
2016-05-07 21:33 - 2016-01-06 11:25 - 00416768 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\srv.sys
2016-05-07 21:33 - 2015-12-30 14:53 - 02017624 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\ntfs.sys
2016-05-07 21:32 - 2016-03-11 07:48 - 00833024 _____ (Microsoft Corporation) C:\WINDOWS\system32\samsrv.dll
2016-05-07 21:32 - 2016-03-10 10:03 - 00111616 _____ (Microsoft Corporation) C:\WINDOWS\system32\samlib.dll
2016-05-07 21:32 - 2016-03-10 09:48 - 00064512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\samlib.dll
2016-05-07 21:32 - 2016-01-24 11:19 - 00419160 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\spaceport.sys
2016-05-07 21:32 - 2016-01-24 11:19 - 00331608 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\Classpnp.sys
2016-05-07 21:32 - 2016-01-24 04:57 - 01335296 _____ (Microsoft Corporation) C:\WINDOWS\system32\mispace.dll
2016-05-07 21:32 - 2016-01-24 04:45 - 01063424 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mispace.dll
2016-05-07 21:31 - 2016-01-21 12:35 - 00952928 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfmp4srcsnk.dll
2016-05-07 21:31 - 2016-01-21 11:42 - 00786152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfmp4srcsnk.dll
2016-05-07 21:13 - 2016-03-02 18:39 - 01661576 _____ (Microsoft Corporation) C:\WINDOWS\system32\ole32.dll
2016-05-07 21:13 - 2016-03-02 18:39 - 01212248 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ole32.dll
2016-05-07 21:13 - 2016-02-05 07:46 - 01455104 _____ (Microsoft Corporation) C:\WINDOWS\system32\VSSVC.exe
2016-05-07 21:12 - 2016-03-03 09:47 - 02345472 _____ (Microsoft Corporation) C:\WINDOWS\system32\msxml3.dll
2016-05-07 21:12 - 2016-03-03 09:33 - 01556992 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msxml3.dll
2016-05-07 21:12 - 2016-02-05 07:59 - 07784960 _____ (Microsoft Corporation) C:\WINDOWS\system32\Windows.Data.Pdf.dll
2016-05-07 21:12 - 2016-02-05 07:55 - 05264384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\Windows.Data.Pdf.dll
2016-05-07 21:12 - 2016-02-05 07:48 - 07075840 _____ (Microsoft Corporation) C:\WINDOWS\system32\glcndFilter.dll
2016-05-07 21:12 - 2016-02-05 07:47 - 05268480 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\glcndFilter.dll
2016-05-07 21:12 - 2016-02-03 08:14 - 00080896 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\IPMIDrv.sys
2016-05-07 21:12 - 2016-02-02 10:51 - 00162304 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAuto.dll
2016-05-07 21:12 - 2016-02-02 10:19 - 00144384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAuto.dll
2016-05-07 21:12 - 2016-02-02 10:01 - 00031744 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmAgent.dll
2016-05-07 21:12 - 2016-02-02 09:51 - 02609152 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmSvc.dll
2016-05-07 21:12 - 2016-02-02 09:48 - 00285184 _____ (Microsoft Corporation) C:\WINDOWS\system32\WsmWmiPl.dll
2016-05-07 21:12 - 2016-02-02 09:46 - 00026112 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmAgent.dll
2016-05-07 21:12 - 2016-02-02 09:41 - 02170880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmSvc.dll
2016-05-07 21:12 - 2016-02-02 09:39 - 00236032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WsmWmiPl.dll
2016-05-07 21:12 - 2016-01-27 08:18 - 00817664 _____ (Microsoft Corporation) C:\WINDOWS\system32\rpcss.dll
2016-05-07 21:12 - 2016-01-08 18:49 - 00218448 _____ (Microsoft Corporation) C:\WINDOWS\system32\rsaenh.dll
2016-05-07 21:12 - 2016-01-08 18:49 - 00192120 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\rsaenh.dll
2016-05-07 21:11 - 2016-02-11 07:21 - 00869576 _____ (Microsoft Corporation) C:\WINDOWS\system32\msvcr120_clr0400.dll
2016-05-07 21:11 - 2016-02-11 07:21 - 00678600 _____ (Microsoft Corporation) C:\WINDOWS\system32\msvcp120_clr0400.dll
2016-05-07 21:11 - 2016-02-11 07:20 - 00875720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msvcr120_clr0400.dll
2016-05-07 21:11 - 2016-02-11 07:20 - 00536776 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msvcp120_clr0400.dll
2016-05-07 21:11 - 2016-02-08 18:31 - 22365472 _____ (Microsoft Corporation) C:\WINDOWS\system32\shell32.dll
2016-05-07 21:11 - 2016-02-08 18:31 - 19794896 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\shell32.dll
2016-05-07 21:11 - 2016-02-08 18:31 - 02757616 _____ (Microsoft Corporation) C:\WINDOWS\explorer.exe
2016-05-07 21:11 - 2016-02-08 18:31 - 02412576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\explorer.exe
2016-05-07 21:11 - 2016-02-08 18:31 - 00273264 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlows.exe
2016-05-07 21:11 - 2016-02-08 13:55 - 02712576 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ExplorerFrame.dll
2016-05-07 21:11 - 2016-02-08 13:15 - 02551808 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\themecpl.dll
2016-05-07 21:11 - 2016-02-08 13:02 - 01197056 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\usercpl.dll
2016-05-07 21:11 - 2016-02-08 12:48 - 12879360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.dll
2016-05-07 21:11 - 2016-02-08 12:43 - 00524288 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncHost.exe
2016-05-07 21:11 - 2016-02-08 12:40 - 00539648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\hgcpl.dll
2016-05-07 21:11 - 2016-02-08 12:39 - 00305152 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\stobject.dll
2016-05-07 21:11 - 2016-02-08 12:37 - 00141312 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingMonitor.dll
2016-05-07 21:11 - 2016-02-08 12:35 - 00954880 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\twinui.appcore.dll
2016-05-07 21:11 - 2016-02-08 12:34 - 00667648 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSyncCore.dll
2016-05-07 21:11 - 2016-02-08 12:33 - 00520192 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\SettingSync.dll
2016-05-07 21:11 - 2016-02-08 11:50 - 03120640 _____ (Microsoft Corporation) C:\WINDOWS\system32\ExplorerFrame.dll
2016-05-07 21:11 - 2016-02-08 10:55 - 02592256 _____ (Microsoft Corporation) C:\WINDOWS\system32\themecpl.dll
2016-05-07 21:11 - 2016-02-08 10:33 - 01278464 _____ (Microsoft Corporation) C:\WINDOWS\system32\usercpl.dll
2016-05-07 21:11 - 2016-02-08 10:15 - 02880000 _____ (Microsoft Corporation) C:\WINDOWS\system32\actxprxy.dll
2016-05-07 21:11 - 2016-02-08 10:12 - 14466560 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.dll
2016-05-07 21:11 - 2016-02-08 10:02 - 00653824 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncHost.exe
2016-05-07 21:11 - 2016-02-08 10:00 - 00599552 _____ (Microsoft Corporation) C:\WINDOWS\system32\hgcpl.dll
2016-05-07 21:11 - 2016-02-08 09:58 - 00336384 _____ (Microsoft Corporation) C:\WINDOWS\system32\stobject.dll
2016-05-07 21:11 - 2016-02-08 09:55 - 00173056 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingMonitor.dll
2016-05-07 21:11 - 2016-02-08 09:53 - 02171904 _____ (Microsoft Corporation) C:\WINDOWS\system32\SystemSettingsAdminFlowUI.dll
2016-05-07 21:11 - 2016-02-08 09:53 - 01348096 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentServer.dll
2016-05-07 21:11 - 2016-02-08 09:50 - 01220096 _____ (Microsoft Corporation) C:\WINDOWS\system32\twinui.appcore.dll
2016-05-07 21:11 - 2016-02-08 09:50 - 00841728 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSyncCore.dll
2016-05-07 21:11 - 2016-02-08 09:48 - 00655872 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingSync.dll
2016-05-07 21:11 - 2016-02-08 09:47 - 02819584 _____ (Microsoft Corporation) C:\WINDOWS\system32\SettingsHandlers.dll
2016-05-07 21:11 - 2016-02-08 09:44 - 00955392 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppXDeploymentExtensions.dll
2016-05-07 21:11 - 2014-11-07 19:38 - 00166912 _____ (Microsoft Corporation) C:\WINDOWS\system32\AppxAllUserStore.dll
2016-05-07 21:11 - 2014-11-07 19:17 - 00143360 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\AppxAllUserStore.dll
2016-05-07 21:10 - 2016-03-10 12:17 - 01133752 _____ (Microsoft Corporation) C:\WINDOWS\system32\KernelBase.dll
2016-05-07 21:10 - 2016-03-10 10:48 - 00862720 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\KernelBase.dll
2016-05-07 21:10 - 2016-03-10 10:43 - 00161280 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\msorcl32.dll
2016-05-07 21:10 - 2016-03-10 09:55 - 00166400 _____ (Microsoft Corporation) C:\WINDOWS\system32\mtxoci.dll
2016-05-07 21:10 - 2016-03-10 09:42 - 00116736 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mtxoci.dll
2016-05-07 21:10 - 2016-02-12 12:14 - 00136904 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuauclt.exe
2016-05-07 21:10 - 2016-02-12 08:14 - 03708416 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuaueng.dll
2016-05-07 21:10 - 2016-02-12 07:55 - 00409088 _____ (Microsoft Corporation) C:\WINDOWS\system32\WUSettingsProvider.dll
2016-05-07 21:10 - 2016-02-12 07:54 - 00140288 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuwebv.dll
2016-05-07 21:10 - 2016-02-12 07:54 - 00095744 _____ (Microsoft Corporation) C:\WINDOWS\system32\wudriver.dll
2016-05-07 21:10 - 2016-02-12 07:54 - 00035840 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapp.exe
2016-05-07 21:10 - 2016-02-12 07:51 - 00124928 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuwebv.dll
2016-05-07 21:10 - 2016-02-12 07:51 - 00081920 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wudriver.dll
2016-05-07 21:10 - 2016-02-12 07:51 - 00029696 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapp.exe
2016-05-07 21:10 - 2016-02-12 07:48 - 02244096 _____ (Microsoft Corporation) C:\WINDOWS\system32\wucltux.dll
2016-05-07 21:10 - 2016-02-12 07:47 - 00897024 _____ (Microsoft Corporation) C:\WINDOWS\system32\wuapi.dll
2016-05-07 21:10 - 2016-02-12 07:46 - 00726528 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wuapi.dll
2016-05-07 21:10 - 2016-02-06 09:58 - 00987648 _____ (Microsoft Corporation) C:\WINDOWS\system32\kerberos.dll
2016-05-07 21:10 - 2016-02-06 09:32 - 00801792 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\kerberos.dll
2016-05-07 21:10 - 2016-02-03 08:11 - 01673728 _____ (Microsoft Corporation) C:\WINDOWS\system32\workfolderssvc.dll
2016-05-07 21:10 - 2016-02-03 08:09 - 00086016 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\olepro32.dll
2016-05-07 21:10 - 2016-02-03 08:00 - 00091136 _____ (Microsoft Corporation) C:\WINDOWS\system32\asycfilt.dll
2016-05-07 21:10 - 2016-02-03 08:00 - 00077824 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\asycfilt.dll
2016-05-07 21:10 - 2016-02-02 10:15 - 00787456 _____ (Microsoft Corporation) C:\WINDOWS\system32\WorkfoldersControl.dll
2016-05-07 21:10 - 2016-01-26 12:15 - 00072024 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vpci.sys
2016-05-07 21:10 - 2016-01-20 15:40 - 00099672 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\disk.sys
2016-05-07 21:10 - 2016-01-06 16:46 - 00148752 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wscapi.dll
2016-05-07 21:10 - 2016-01-06 16:45 - 00177712 _____ (Microsoft Corporation) C:\WINDOWS\system32\wscapi.dll
2016-05-07 21:10 - 2016-01-06 09:47 - 00146944 _____ (Microsoft Corporation) C:\WINDOWS\system32\wscsvc.dll
2016-05-07 21:09 - 2016-02-06 11:08 - 00031744 _____ (Microsoft Corporation) C:\WINDOWS\system32\seclogon.dll
2016-05-07 21:09 - 2016-02-04 11:07 - 00222720 _____ (Microsoft Corporation) C:\WINDOWS\system32\dhcpsapi.dll
2016-05-07 21:09 - 2016-02-04 10:35 - 00142848 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\dhcpsapi.dll
2016-05-07 21:09 - 2016-01-31 10:17 - 00779264 _____ (Microsoft Corporation) C:\WINDOWS\system32\WindowsAnytimeUpgradeui.exe
2016-05-07 21:09 - 2016-01-21 22:22 - 02487296 _____ (Microsoft Corporation) C:\WINDOWS\system32\storagewmi.dll
2016-05-07 21:09 - 2016-01-21 22:11 - 01482240 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\storagewmi.dll
2016-05-07 21:09 - 2016-01-10 09:41 - 01707008 _____ (Microsoft Corporation) C:\WINDOWS\system32\comsvcs.dll
2016-05-07 21:09 - 2016-01-10 09:31 - 01344512 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\comsvcs.dll
2016-05-07 21:09 - 2015-11-19 07:33 - 00994760 _____ (Microsoft Corporation) C:\WINDOWS\system32\ucrtbase.dll
2016-05-07 21:09 - 2015-11-19 07:26 - 00922432 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ucrtbase.dll
2016-05-07 21:08 - 2016-03-03 09:13 - 00059392 _____ (Microsoft Corporation) C:\WINDOWS\system32\basesrv.dll
2016-05-07 21:08 - 2016-02-11 13:17 - 01737088 _____ (Microsoft Corporation) C:\WINDOWS\system32\ntdll.dll
2016-05-07 21:08 - 2016-02-11 13:17 - 01663184 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.efi
2016-05-07 21:08 - 2016-02-11 13:17 - 01523208 _____ (Microsoft Corporation) C:\WINDOWS\system32\winload.exe
2016-05-07 21:08 - 2016-02-11 13:17 - 01490120 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.efi
2016-05-07 21:08 - 2016-02-11 13:17 - 01358952 _____ (Microsoft Corporation) C:\WINDOWS\system32\winresume.exe
2016-05-07 21:08 - 2016-02-11 13:16 - 01501488 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\ntdll.dll
2016-05-07 21:08 - 2016-02-09 11:07 - 00246784 _____ (Microsoft Corporation) C:\WINDOWS\system32\microsoft-windows-system-events.dll
2016-05-07 21:08 - 2016-02-06 16:05 - 00551256 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\vhdmp.sys
2016-05-07 21:08 - 2016-02-05 12:07 - 00378712 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\storport.sys
2016-05-07 21:08 - 2016-02-05 12:07 - 00292696 _____ (Microsoft Corporation) C:\WINDOWS\system32\WMASF.DLL
2016-05-07 21:08 - 2016-02-05 12:07 - 00243032 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\WMASF.DLL
2016-05-07 21:08 - 2016-02-05 08:11 - 00845312 _____ (Microsoft Corporation) C:\WINDOWS\system32\BFE.DLL
2016-05-07 21:08 - 2016-02-05 08:11 - 00422400 _____ (Microsoft Corporation) C:\WINDOWS\system32\FWPUCLNT.DLL
2016-05-07 21:08 - 2016-02-05 08:07 - 00272384 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\FWPUCLNT.DLL
2016-05-07 21:08 - 2016-02-05 08:03 - 15432704 _____ (Microsoft Corporation) C:\WINDOWS\system32\wmp.dll
2016-05-07 21:08 - 2016-02-05 08:02 - 01083904 _____ (Microsoft Corporation) C:\WINDOWS\system32\IKEEXT.DLL
2016-05-07 21:08 - 2016-02-05 08:00 - 13318144 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\wmp.dll
2016-05-07 21:08 - 2016-02-04 11:18 - 00358912 _____ (Adobe Systems Incorporated) C:\WINDOWS\system32\atmfd.dll
2016-05-07 21:08 - 2016-02-04 11:12 - 00044032 _____ (Adobe Systems) C:\WINDOWS\system32\atmlib.dll
2016-05-07 21:08 - 2016-02-04 10:44 - 00301568 _____ (Adobe Systems Incorporated) C:\WINDOWS\SysWOW64\atmfd.dll
2016-05-07 21:08 - 2016-02-04 10:39 - 00035840 _____ (Adobe Systems) C:\WINDOWS\SysWOW64\atmlib.dll
2016-05-07 21:08 - 2016-02-04 10:24 - 00603648 _____ (Microsoft Corporation) C:\WINDOWS\system32\mfds.dll
2016-05-07 21:08 - 2016-02-04 10:02 - 00483328 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\mfds.dll
2016-05-07 21:08 - 2016-02-04 09:23 - 00713216 _____ (Microsoft Corporation) C:\WINDOWS\system32\nshwfp.dll
2016-05-07 21:08 - 2016-02-04 09:22 - 00561664 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\nshwfp.dll
2016-05-07 21:08 - 2016-02-02 10:18 - 01574912 _____ (Microsoft Corporation) C:\WINDOWS\system32\wbengine.exe
2016-05-07 21:08 - 2016-01-31 12:16 - 00148832 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\USBSTOR.SYS
2016-05-07 21:08 - 2016-01-05 08:00 - 00570880 _____ (Microsoft Corporation) C:\WINDOWS\system32\winlogon.exe
2016-05-07 21:08 - 2015-12-30 13:49 - 00470360 _____ (Microsoft Corporation) C:\WINDOWS\system32\Drivers\netio.sys
2016-05-07 21:08 - 2015-12-20 07:57 - 00839168 _____ (Microsoft Corporation) C:\WINDOWS\system32\netlogon.dll
2016-05-07 21:08 - 2015-12-20 07:56 - 00616960 _____ (Microsoft Corporation) C:\WINDOWS\system32\msra.exe
2016-05-07 21:08 - 2015-12-20 07:43 - 00696320 _____ (Microsoft Corporation) C:\WINDOWS\SysWOW64\netlogon.dll
2016-05-07 20:48 - 2016-05-07 20:48 - 00002036 _____ C:\Users\Public\Desktop\GeekBuddy.lnk
2016-05-07 20:48 - 2016-05-07 20:48 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\COMODO

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-05-17 23:18 - 2014-02-26 21:43 - 00000000 ____D C:\Users\Mom
2016-05-17 23:16 - 2013-08-22 08:36 - 00000000 ____D C:\WINDOWS\AppReadiness
2016-05-17 23:11 - 2014-02-21 04:24 - 00003598 _____ C:\WINDOWS\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-3493290847-1453576955-1801232407-1001
2016-05-17 23:08 - 2014-02-21 05:18 - 00000000 ___DO C:\Users\Mom\OneDrive
2016-05-17 23:06 - 2014-10-19 18:40 - 00000930 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2016-05-17 23:04 - 2014-10-22 00:04 - 00000000 ____D C:\WINDOWS\System32\Tasks\Norton Family
2016-05-17 23:03 - 2013-11-14 00:28 - 00999688 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2016-05-17 23:03 - 2013-08-22 06:36 - 00000000 ____D C:\WINDOWS\Inf
2016-05-17 22:59 - 2015-11-20 22:47 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton Family
2016-05-17 22:59 - 2014-10-22 00:03 - 00000000 ____D C:\WINDOWS\system32\Drivers\NSMx64
2016-05-17 22:58 - 2013-08-22 07:45 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2016-05-17 22:58 - 2013-08-22 07:44 - 00500872 _____ C:\WINDOWS\system32\FNTCACHE.DAT
2016-05-17 22:55 - 2013-08-22 06:25 - 00524288 ___SH C:\WINDOWS\system32\config\BBI
2016-05-17 22:53 - 2014-12-13 15:14 - 00000000 ____D C:\WINDOWS\system32\appraiser
2016-05-17 22:53 - 2013-11-14 00:17 - 00000000 ____D C:\Program Files\Windows Journal
2016-05-17 22:46 - 2014-10-19 18:40 - 00000934 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2016-05-17 19:33 - 2014-02-21 04:16 - 00003938 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{4592D35F-4E17-4918-B6A1-DB66552FAB41}
2016-05-15 12:55 - 2014-10-15 12:38 - 00000000 ____D C:\Users\ari\AppData\Local\CrashDumps
2016-05-15 11:07 - 2012-07-26 00:59 - 00000000 ____D C:\WINDOWS\CbsTemp
2016-05-15 10:52 - 2013-08-22 08:36 - 00000000 ____D C:\WINDOWS\rescache
2016-05-15 03:44 - 2014-07-10 23:38 - 00000000 ____D C:\Users\Mom\Documents\Youcam
2016-05-15 03:44 - 2014-07-10 23:36 - 00000000 ____D C:\Users\Mom\AppData\Local\CrashDumps
2016-05-15 03:44 - 2014-01-27 23:14 - 00000000 __RDO C:\Users\Mom\SkyDrive
2016-05-15 00:29 - 2014-02-21 04:13 - 00000000 ____D C:\Users\Mom\AppData\Local\Packages
2016-05-15 00:18 - 2014-10-19 18:40 - 00000000 ____D C:\Users\Mom\AppData\Local\Google
2016-05-14 11:00 - 2014-07-11 00:38 - 00000000 ____D C:\Users\Mom\AppData\Roaming\Apple Computer
2016-05-14 11:00 - 2014-07-11 00:38 - 00000000 ____D C:\Users\Mom\AppData\Local\Apple Computer
2016-05-14 10:51 - 2014-07-11 00:36 - 00000000 ____D C:\Program Files\Common Files\Apple
2016-05-14 09:54 - 2013-08-22 08:36 - 00000000 ____D C:\WINDOWS\system32\NDF
2016-05-12 15:48 - 2014-10-19 18:41 - 00002182 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-05-12 15:48 - 2014-10-19 18:41 - 00002170 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2016-05-10 16:29 - 2015-04-07 09:11 - 00000000 ___SD C:\WINDOWS\SysWOW64\GWX
2016-05-10 16:29 - 2015-04-07 09:11 - 00000000 ___SD C:\WINDOWS\system32\GWX
2016-05-10 16:29 - 2013-08-22 08:36 - 00000000 ___RD C:\WINDOWS\ToastData
2016-05-10 16:23 - 2014-02-22 10:47 - 00000000 ____D C:\WINDOWS\system32\MRT
2016-05-10 15:51 - 2014-02-22 10:47 - 139319312 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2016-05-10 15:41 - 2014-10-19 18:40 - 00003906 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2016-05-10 15:41 - 2014-10-19 18:40 - 00003670 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2016-05-10 15:40 - 2014-07-11 00:36 - 00002535 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
2016-05-10 15:21 - 2015-07-05 06:14 - 00000000 ____D C:\WINDOWS\System32\Tasks\Norton Identity Safe
2016-05-10 15:07 - 2013-08-22 08:36 - 00000000 ___HD C:\Program Files\WindowsApps
2016-05-10 05:15 - 2014-07-10 22:33 - 00003186 _____ C:\WINDOWS\System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-3493290847-1453576955-1801232407-1001
2016-05-07 21:03 - 2013-08-22 08:36 - 00000000 ____D C:\ProgramData\regid.1991-06.com.microsoft
2016-05-07 21:01 - 2014-10-22 02:34 - 00000000 ____D C:\Program Files\Microsoft Office 15
2016-04-22 00:57 - 2014-12-13 15:25 - 00453288 ____N (Microsoft Corporation) C:\WINDOWS\system32\MpSigStub.exe

==================== Files in the root of some directories =======

2014-10-15 13:34 - 2014-10-15 13:34 - 0000044 _____ () C:\Users\Mom\AppData\Roaming\WB.CFG
2016-05-15 03:01 - 2016-05-15 03:01 - 0000017 _____ () C:\Users\Mom\AppData\Local\resmon.resmoncfg
2015-04-07 07:55 - 2015-04-07 07:55 - 0000148 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.400.32.bc

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2016-05-14 09:49

==================== End of FRST.txt ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version:16-05-2016
Ran by Mom (2016-05-17 23:25:26)
Running from C:\Users\Mom\Downloads
Windows 8.1 (X64) (2014-02-27 18:22:33)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-3493290847-1453576955-1801232407-500 - Administrator - Disabled) => C:\Users\Administrator
ari (S-1-5-21-3493290847-1453576955-1801232407-1007 - Limited - Enabled) => C:\Users\ari
Guest (S-1-5-21-3493290847-1453576955-1801232407-501 - Limited - Disabled) => C:\Users\Guest
HomeGroupUser$ (S-1-5-21-3493290847-1453576955-1801232407-1005 - Limited - Enabled)
Mom (S-1-5-21-3493290847-1453576955-1801232407-1001 - Administrator - Enabled) => C:\Users\Mom
pix4l_000 (S-1-5-21-3493290847-1453576955-1801232407-1006 - Limited - Enabled) => C:\Users\pix4l_000

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
AMD Catalyst Install Manager (HKLM\...\{7378D661-1AD0-CB5A-FA5B-B73C8037E393}) (Version: 8.0.903.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{26356515-5821-40FA-9C3D-9785052A1062}) (Version: 4.3.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{C2651553-6CA3-4822-B2E6-BC4ACA6E0EA2}) (Version: 4.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.3.2509 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.3724 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.3.2301 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.3.2524 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.4930 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6104 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DisableMSDefender (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
GeekBuddy (HKLM\...\{C74F8E1D-A095-4140-AF8F-FC8AF88B81EA}) (Version: 4.27.172 - Comodo Security Solutions Inc)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 50.0.2661.102 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.30.3 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6263.4289 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 12.00.0000 - Hewlett-Packard)
iCloud (HKLM\...\{ADFDB647-35C0-4254-9EE6-2D9C3B7104BD}) (Version: 5.2.1.69 - Apple Inc.)
iPhone Backup Extractor (x32 Version: 5.8.2.429 - Reincubate Ltd) Hidden
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4815.1002 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\...\OneDriveSetup.exe) (Version: 17.3.6386.0412 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Minecraft Packages (HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\...\Minecraft Packages) (Version:  - ) <==== ATTENTION
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Norton Family (HKLM-x32\...\NSM) (Version: 3.6.0.22 - Symantec Corporation)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4815.1002 - Microsoft Corporation) Hidden
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.11.201.2013 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7084 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.28137 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.6208 - CyberLink Corp.) Hidden
Revo Uninstaller Pro 3.1.6 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.6 - VS Revo Group, Ltd.)
Shoebox (HKLM-x32\...\{9D83AA93-BAA4-4F75-80AF-AABC12B65E3C}) (Version: 3.0.0 - Couch Labs)
TurboTax 2013 (HKLM-x32\...\TurboTax 2013) (Version: 2013.0 - Intuit, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64\FileCoAuthLib64.dll ()
CustomCLSID: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001_Classes\CLSID\{71DCE5D6-4B57-496B-AC21-CD5B54EB93FD}\localserver32 -> C:\Users\Mom\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\FileCoAuth.exe (Microsoft Corporation)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0DFB585E-3CCE-4997-8325-A8F26DE19CBA} - System32\Tasks\HPCeeScheduleForMom => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {166B7DC3-72EB-424E-A1A2-D7C34A71142A} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2016-04-22] (HP Inc.)
Task: {255172C0-A0D3-48CE-AE68-258973702F1A} - System32\Tasks\Norton Identity Safe\Norton Error Analyzer => C:\Program Files (x86)\Norton Identity Safe\Engine\2014.7.11.42\SymErr.exe
Task: {25E05DCE-BA5E-4CE1-B482-A094DC227BEE} - System32\Tasks\MirageAgent => C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe [2012-12-26] (CyberLink)
Task: {3827BFB5-917F-41CB-8EC0-0BE673E960AC} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {493D24C1-1A7B-4C93-B22A-3C98D3204E1F} - System32\Tasks\Shoebox\ShoeboxUploader-fc292bd7 => C:\Program Files (x86)\Couch Labs\Shoebox\Shoebox.exe [2015-02-18] (Couch Labs)
Task: {4AE233EF-E5B1-47F3-A106-F0E6255F7D3C} - System32\Tasks\{D3977F33-35F7-418F-A408-CE0C8ACBA0AA} => pcalua.exe -a "C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe" -c scenario=install scenariosubtype=uninstall baseurl="C:\Program Files\Microsoft Office 15" platform=x86 version=15.0.4815.1002 culture=en-us productstoremove=O365HomePremRetail_en-us_x-none
Task: {4BCB859F-1BDE-45D2-A5AD-EC25612BF090} - System32\Tasks\CLMLSvc_P2G8 => c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [2012-11-01] (CyberLink)
Task: {4C3ADA89-DE74-4F26-9469-2B55F3F95B82} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2016-02-23] (Apple Inc.)
Task: {5D8EF1B9-3AD3-446C-9F2D-D822915D7B35} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {5EF3B95F-6C00-4CDC-A076-1CE1F6103CB0} - System32\Tasks\Microsoft OneDrive Auto Update Task-S-1-5-21-3493290847-1453576955-1801232407-1001 => C:\Users\Mom\AppData\Local\Microsoft\OneDrive\OneDrive.exe [2016-05-10] (Microsoft Corporation)
Task: {6F415A61-3B45-4839-AA6C-292FCC6FE092} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_CN477370JX => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2016-04-22] (HP Inc.)
Task: {80CB8833-E7E3-4933-B752-F0FAAAF0EFBF} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-18] (Google Inc.)
Task: {8343FEB3-F304-438A-996E-489CF68A48C8} - System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPWarrantyChecker.exe [2016-04-22] (HP Inc.)
Task: {84008363-B84E-4CB3-B19F-929930DBED27} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2016-02-09] (Microsoft Corporation)
Task: {8B7A1C9F-2805-427E-9CFE-1D23BAB2E31C} - System32\Tasks\Microsoft\Windows\RemovalTools\MRT_HB => C:\WINDOWS\system32\MRT.exe [2016-05-10] (Microsoft Corporation)
Task: {AED7E7C3-36EC-4761-8AC9-0D6DFC8367B7} - System32\Tasks\HPGenoobeReminder => C:\Program Files (x86)\Hewlett-Packard\HP Registration Service\HP GenOOBE\HPGenOOBE.exe [2012-10-30] ()
Task: {AF00BD36-75DC-4F83-ADB0-291392596E36} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2016-03-07] (Hewlett-Packard)
Task: {B5AB7FB5-89F9-4579-8F3A-1AD845CCAD0D} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-11-18] (Google Inc.)
Task: {B652B898-538E-4588-A64F-B6BB679D1E23} - System32\Tasks\Norton Family\Norton Error Processor => C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\SymErr.exe [2015-05-19] (Symantec Corporation)
Task: {BAD0E04B-B836-4E74-9F6D-58FBB66FDF67} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFReport.exe [2016-02-18] (Hewlett-Packard)
Task: {EA6D96DC-D69B-424B-86C1-0FD563228C16} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {F7E52257-9702-41BD-933A-79971CE48E7F} - System32\Tasks\CLVDLauncher => c:\Program Files (x86)\CyberLink\Power2Go8\CLVDLauncher.exe [2012-11-01] (CyberLink Corp.)
Task: {FD0AED6E-4D90-447F-9C21-7178EB64CDAE} - System32\Tasks\Microsoft\Office\Office Subscription Maintenance => C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonx86\Microsoft Shared\OFFICE15\OLicenseHeartbeat.exe [2016-03-19] (Microsoft Corporation)
Task: {FD24A058-074A-4D10-AC3C-B7887BED51AB} - System32\Tasks\Norton Family\Norton Error Analyzer => C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\SymErr.exe [2015-05-19] (Symantec Corporation)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\WINDOWS\Tasks\HPCeeScheduleForMom.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2016-03-18 22:56 - 2016-03-18 22:56 - 00092472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2016-04-22 01:07 - 2016-04-22 01:07 - 01337144 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-11-10 07:58 - 2015-10-13 05:34 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll
2015-11-27 17:33 - 2015-11-27 17:33 - 08901184 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll
2016-05-14 10:04 - 2015-05-28 20:46 - 00730440 ____R () C:\Program Files (x86)\Norton Family\Engine\3.6.0.22\cfi.dll
2016-03-18 22:56 - 2016-03-18 22:56 - 00080184 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2016-04-22 01:07 - 2016-04-22 01:07 - 00244024 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxslt.dll
2016-04-22 01:08 - 2016-04-22 01:08 - 01047864 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2013-10-02 21:00 - 2012-06-07 20:34 - 00627216 _____ () c:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2012-06-08 11:34 - 2012-06-08 11:34 - 00016400 _____ () c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2016-02-23 04:46 - 2016-02-23 04:46 - 00325824 _____ () C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\AppVIsvStream32.dll
2016-02-23 04:44 - 2016-02-23 04:44 - 00325824 _____ () C:\Program Files\Microsoft Office 15\Root\Office15\AppVIsvStream32.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TampMon => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\TampMon => ""="Service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2015-07-08 18:03 - 2015-07-08 18:05 - 00000000 ____A C:\WINDOWS\system32\Drivers\etc\hosts

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\HP\HP_Svinoya_Norway_Sunset.jpg
DNS Servers: 68.105.28.11 - 68.105.29.11
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

HKLM\...\StartupApproved\Run32: => "SunJavaUpdateSched"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{EFF88781-D030-400D-8F76-EBFA50F7809D}] => (Allow) C:\Users\Mom\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{936D6B8B-567C-4182-BEC2-02B027AA0863}] => (Allow) LPort=1900
FirewallRules: [{4E70A17B-5C18-4A22-8A27-7EA96B70EC69}] => (Allow) LPort=2869
FirewallRules: [{D2D16657-257E-42A0-A608-B53218130935}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{A621AAF8-8D91-4026-A05E-86E5EE918539}] => (Allow) C:\Users\Administrator\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
FirewallRules: [{EA4B6ED2-AF9C-4ACA-A111-5368FCA749C5}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE
FirewallRules: [{7512524C-73AC-41C7-A306-0FBD74AAD41B}] => (Allow) c:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE
FirewallRules: [{55DBE825-F074-4A4C-A166-763AEF539E0B}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\spotify_helper.exe
FirewallRules: [{8E8904E7-CD1D-41C2-BA8E-0FB085814D06}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\spotify_helper.exe
FirewallRules: [{5E787BB4-6EE0-48D3-8C33-4BB6C7C347B7}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\HPConnectedMusic.exe
FirewallRules: [{0390100C-8527-45D0-81CF-89890C5C4EB6}] => (Allow) %LocalAppData%\HPConnectedMusic\Application\HPConnectedMusic.exe
FirewallRules: [{C757297E-BCF7-40B0-8DD6-D30D84140C16}] => (Allow) C:\Program Files (x86)\HPConnectedMusic\HPConnectedMusic.exe
FirewallRules: [{509ECC47-825D-4E70-8C39-F06D2C1C2EBE}] => (Allow) C:\Program Files (x86)\HPConnectedMusic\HPConnectedMusic.exe
FirewallRules: [TCP Query User{E55397C5-AC14-4333-8ACF-11BB4DDE4186}C:\program files (x86)\java\jre7\bin\javaw.exe] => (Block) C:\program files (x86)\java\jre7\bin\javaw.exe
FirewallRules: [UDP Query User{FDE17700-0852-4C48-A2DE-C8C8B80EE4A1}C:\program files (x86)\java\jre7\bin\javaw.exe] => (Block) C:\program files (x86)\java\jre7\bin\javaw.exe
FirewallRules: [{385DAB37-5E43-4A0D-BFA2-3DA364B86492}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zSF428.tmp\SymNRT.exe
FirewallRules: [{F79A258B-0C9E-448E-9C27-0E83D5914776}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zSF428.tmp\SymNRT.exe
FirewallRules: [{9ED82E30-4D49-4196-803C-11B8176E2583}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zSB621.tmp\SymNRT.exe
FirewallRules: [{2E6A3BC3-F580-4DD7-B63D-FA988E433D82}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zSB621.tmp\SymNRT.exe
FirewallRules: [{DFB80A2B-CC8D-4362-81CB-EEB1D9DB14CF}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS57DC.tmp\SymNRT.exe
FirewallRules: [{F9B36D45-EA34-4F55-A2AC-FB96BF32AAF9}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS57DC.tmp\SymNRT.exe
FirewallRules: [{E599D17C-69EA-4DE8-80E6-F08B3A9F9F69}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS31.tmp\SymNRT.exe
FirewallRules: [{3DA53580-E052-430C-84C2-35C0B66C5475}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS31.tmp\SymNRT.exe
FirewallRules: [{6624556E-6EEC-4A3A-989B-60A2CDDC6F29}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS3F7C.tmp\SymNRT.exe
FirewallRules: [{CC156F79-94D0-4FE5-AF5D-F6EFA0FC302D}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS3F7C.tmp\SymNRT.exe
FirewallRules: [{8CF94448-F03A-436E-BF01-4627119B6A19}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS2CF7.tmp\SymNRT.exe
FirewallRules: [{A2E2837E-5D26-4E62-9F1F-3E180EB0E594}] => (Allow) C:\Users\Mom\AppData\Local\Temp\7zS2CF7.tmp\SymNRT.exe
FirewallRules: [{A3C6EA9B-AA8B-4230-83C5-30B92ECA9523}] => (Allow) C:\Program Files\Microsoft Office 15\root\Office15\outlook.exe
FirewallRules: [{B9E711D2-473B-40BE-A160-6B922F670C1C}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdater.exe
FirewallRules: [{25425FB5-020C-497A-8729-7CD4AD608C61}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
FirewallRules: [{E4286E62-777A-494C-925A-1E891724F141}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
FirewallRules: [{466D08DB-57A9-41F3-A51E-78A73A04D2B8}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
FirewallRules: [{2ECA09AE-3697-47D2-97B7-A25960E753F1}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
FirewallRules: [{0207B47E-7DDA-4E3F-8DEF-6C5C63490836}] => (Allow) C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
FirewallRules: [{6E84F5D6-93ED-4D9D-B421-FFEC20393D10}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe
FirewallRules: [{E5A3AD4F-4919-46B5-9A1C-6F32E69B8B0F}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{15FADBCF-48A6-452D-A0BA-DB5E7182099C}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{023D5FAE-FEA9-4FCC-9B41-EAA7BA1D3ACD}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{83DB751B-483A-47E2-AB81-8AA64E57EE01}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{C06FF835-4748-4D99-B115-BF6E44F677F1}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
FirewallRules: [{65DC4BF8-C23E-40CC-B8ED-5FC03DAD5385}] => (Allow) C:\Program Files\iTunes\iTunes.exe

==================== Restore Points =========================

14-05-2016 14:47:15 Windows Update
15-05-2016 03:54:32 Revo Uninstaller Pro's restore point - Cobian Backup 11 Gravity

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (05/17/2016 01:42:51 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/17/2016 07:27:41 AM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/17/2016 07:22:04 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1944

Start Time: 01d1b046c5fd1f3a

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: b99605f0-1c3a-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 10:24:23 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1388

Start Time: 01d1af327eb69dd0

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: 7209e573-1b26-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 09:44:28 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1d88

Start Time: 01d1af2ceaca0a8a

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: de5331e3-1b20-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 05:56:18 PM) (Source: Office 2013 Licensing Service) (EventID: 0) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (05/15/2016 05:51:31 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1c14

Start Time: 01d1af0c5f7baf66

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: 5346f2b4-1b00-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 01:08:31 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1118

Start Time: 01d1aee4d63db9ce

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: ca59376b-1ad8-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 01:01:15 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program backgroundTaskHost.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1024

Start Time: 01d1aee3b8ccd61b

Termination Time: 4294967295

Application Path: C:\WINDOWS\system32\backgroundTaskHost.exe

Report Id: c5f48ae8-1ad7-11e6-be94-54bef733fcbd

Faulting package full name: Facebook.Facebook_1.4.0.9_x64__8xx8rvfyw5nnt

Faulting package-relative application ID: App

Error: (05/15/2016 10:19:49 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: svchost.exe_PcaSvc, version: 6.3.9600.17415, time stamp: 0x54504177
Faulting module name: ntdll.dll, version: 6.3.9600.18194, time stamp: 0x56951674
Exception code: 0xc0000008
Fault offset: 0x00000000000925fa
Faulting process id: 0x35c
Faulting application start time: 0xsvchost.exe_PcaSvc0
Faulting application path: svchost.exe_PcaSvc1
Faulting module path: svchost.exe_PcaSvc2
Report Id: svchost.exe_PcaSvc3
Faulting package full name: svchost.exe_PcaSvc4
Faulting package-relative application ID: svchost.exe_PcaSvc5

System errors:
=============
Error: (05/17/2016 11:16:23 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/17/2016 10:58:43 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Cobian Backup 11 Volume Shadow Copy Requester service failed to start due to the following error:
%%2

Error: (05/17/2016 12:18:32 PM) (Source: Service Control Manager) (EventID: 7024) (User: )
Description: The Remote Access Connection Manager service terminated with the following service-specific error:
%%2147943860

Error: (05/17/2016 07:26:51 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/15/2016 10:29:12 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/15/2016 09:49:14 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/15/2016 05:56:22 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/15/2016 01:05:21 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (05/15/2016 10:21:17 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Device Association Service service, but this action failed with the following error:
%%1056

Error: (05/15/2016 10:20:22 AM) (Source: Service Control Manager) (EventID: 7032) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Network Connection Broker service, but this action failed with the following error:
%%1056

CodeIntegrity:
===================================
  Date: 2016-05-17 23:22:25.963
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-17 23:22:23.520
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-14 23:01:47.694
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-14 23:01:44.565
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-14 11:07:11.393
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-14 11:07:08.518
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-12 16:07:07.132
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-12 16:07:04.116
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: AMD E2-2000 APU with Radeon™ HD Graphics
Percentage of memory in use: 32%
Total physical RAM: 5717.26 MB
Available physical RAM: 3880.74 MB
Total Virtual: 6117.26 MB
Available Virtual: 4095.01 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:445.57 GB) (Free:292.81 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive d: (Recovery Image) (Fixed) (Total:18.38 GB) (Free:2.25 GB) NTFS ==>[system with boot components (obtained from drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 4D087268)

Partition: GPT.

==================== End of Addition.txt ============================



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#2 nasdaq

nasdaq

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Posted 18 May 2016 - 08:43 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Remove this process via the Control Panel > Programs > Programs and Features applet.
Minecraft Packages (HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\...\Minecraft Packages) (Version: - ) <==== ATTENTION
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\.DEFAULT -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {1722C4C8-FCFA-4949-9662-EFF6F7CFE537} URL = hxxp://www.search.ask.com/web?tpid=ORJ-SPE&o=APN11405&pf=V7&p2=%5EBBD%5EOSJ000%5EYY%5EUS&gct=&itbv=12.15.1.20&apn_uid=1B6B8371-DF54-4ACD-98BE-A519DEC0D65A&apn_ptnrs=BBD&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie_11.0.9600.17126&doi=2014-07-23&trgb=IE&q={searchTerms}&psv=&pt=tb
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_app_14_42_ie&cd=2XzuyEtN2Y1L1Qzu0AyE0D0BtAtDzz0CyDtByD0BtDyC0C0EtN0D0Tzu0StCtDtCzytN1L2XzutAtFtBtFtCtFyDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StAtCtA0AtA0FyCtCtGtCtA0CtAtGtB0Czz0BtGyEzz0BtBtGyEtDtDyEzz0Azz0F0DzztCtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0B0DtDzzyC0BtDyCtGyEtB0CtDtGyE0AzztAtG0A0B0EtBtGtB0CzyyB0Ft... (long line)
Toolbar: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> No Name - {A13C2648-91D4-4BF3-BC6D-0079707C4389} -  No File
CHR Extension: (Chrome Web Store Payments) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-14]
S2 cbVSCService11; C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [X]
S4 {324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64; C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {46a147d8-5171-42d8-b8a8-6a187525781d}Gw64; C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys [48784 2014-10-15] (StdLib)
S4 {5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64; C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {949aba83-1d7f-4d0b-b0ba-203450825231}Gw64; C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys [48784 2014-10-16] (StdLib)
C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys
C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys
C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys
C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys
C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

If still present after the update you can remove the old version(s) of Java via the Control Panel > Programs and Features applet.
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)

===
Please post the logs and let me know what problem persists with this computer.

#3 A_BeautifulMess

A_BeautifulMess
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Posted 18 May 2016 - 10:06 PM

Hi Nasdaq,

Thank you for your time and assistance. I printed your instructions but received the following pop ups trying to remove Mine Craft. Should I proceed to the next step anyways? Please advise. Note: I didn't select yes to either of the uninstall popups since I wasn't sure if it was the "HKU\S-1..." mentioned in your post.

Attached File  image.jpeg   111.46KB   0 downloadsAttached File  image.jpeg   88.99KB   0 downloadsAttached File  image.jpeg   189.83KB   0 downloads

Attached Files



#4 nasdaq

nasdaq

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Posted 19 May 2016 - 07:48 AM

Forget Mindcraft for now.

Run the Rest of the suggested fix.

Post the logs for my review.

Let me know if the problem persists.

#5 A_BeautifulMess

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Posted 19 May 2016 - 06:31 PM

Fix result of Farbar Recovery Scan Tool (x64) Version:16-05-2016
Ran by Mom (2016-05-19 09:05:18) Run:1
Running from C:\Users\Mom\Downloads
Loaded Profiles: Mom (Available Profiles: Mom & pix4l_000 & ari & Administrator & Guest & DefaultAppPool)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

SearchScopes: HKLM -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\.DEFAULT -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {1722C4C8-FCFA-4949-9662-EFF6F7CFE537} URL = hxxp://www.search.ask.com/web?tpid=ORJ-SPE&o=APN11405&pf=V7&p2=%5EBBD%5EOSJ000%5EYY%5EUS&gct=&itbv=12.15.1.20&apn_uid=1B6B8371-DF54-4ACD-98BE-A519DEC0D65A&apn_ptnrs=BBD&apn_dtid=%5EOSJ000%5EYY%5EUS&apn_dbr=ie_11.0.9600.17126&doi=2014-07-23&trgb=IE&q={searchTerms}&psv=&pt=tb
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {2E00D31D-D171-423D-836D-1A4D7EA7F1A9} URL = hxxp://nortonsafe.search.ask.com/web?q={SEARCHTERMS}&o=APN10506&l=dis&prt=NIS&chn=retail&geo=US&ver=21&locale=en_US&gct=kwd&qsrc=2869
SearchScopes: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = hxxp://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_app_14_42_ie&cd=2XzuyEtN2Y1L1Qzu0AyE0D0BtAtDzz0CyDtByD0BtDyC0C0EtN0D0Tzu0StCtDtCzytN1L2XzutAtFtBtFtCtFyDtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2StAtCtA0AtA0FyCtCtGtCtA0CtAtGtB0Czz0BtGyEzz0BtBtGyEtDtDyEzz0Azz0F0DzztCtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0B0DtDzzyC0BtDyCtGyEtB0CtDtGyE0AzztAtG0A0B0EtBtGtB0CzyyB0Ft... (long line)
Toolbar: HKU\S-1-5-21-3493290847-1453576955-1801232407-1001 -> No Name - {A13C2648-91D4-4BF3-BC6D-0079707C4389} -  No File
CHR Extension: (Chrome Web Store Payments) - C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-14]
S2 cbVSCService11; C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe [X]
S4 {324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64; C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {46a147d8-5171-42d8-b8a8-6a187525781d}Gw64; C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys [48784 2014-10-15] (StdLib)
S4 {5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64; C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys [48784 2014-10-16] (StdLib)
S4 {949aba83-1d7f-4d0b-b0ba-203450825231}Gw64; C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys [48784 2014-10-16] (StdLib)
C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys
C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys
C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys
C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys
C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

End
*****************

Restore point was successfully created.
Processes closed successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}" => key removed successfully
HKCR\CLSID\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value removed successfully
"HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}" => key removed successfully
HKCR\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} => key not found.
"HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{1722C4C8-FCFA-4949-9662-EFF6F7CFE537}" => key removed successfully
HKCR\CLSID\{1722C4C8-FCFA-4949-9662-EFF6F7CFE537} => key not found.
"HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}" => key removed successfully
HKCR\CLSID\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9} => key not found.
"HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}" => key removed successfully
HKCR\CLSID\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} => key not found.
HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{A13C2648-91D4-4BF3-BC6D-0079707C4389} => value removed successfully
"HKCR\CLSID\{A13C2648-91D4-4BF3-BC6D-0079707C4389}" => key removed successfully
C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda => moved successfully
cbVSCService11 => service removed successfully
{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64 => service removed successfully
{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64 => service removed successfully
{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64 => service removed successfully
{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64 => service removed successfully
C:\Windows\System32\drivers\{324e1577-96d7-407f-b1ce-1c9f8b33dad4}Gw64.sys => moved successfully
C:\Windows\System32\drivers\{46a147d8-5171-42d8-b8a8-6a187525781d}Gw64.sys => moved successfully
C:\Windows\System32\drivers\{5d78e0ee-ca60-46a4-9492-4f24429cc925}Gw64.sys => moved successfully
C:\Windows\System32\drivers\{949aba83-1d7f-4d0b-b0ba-203450825231}Gw64.sys => moved successfully
"C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda" => not found.
EmptyTemp: => 17.1 GB temporary data Removed.

The system needed a reboot.

==== End of Fixlog 09:07:22 ====



#6 A_BeautifulMess

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Posted 19 May 2016 - 06:36 PM

Hi Nasdaq,

Maybe I'm being hyper vigilant but I thought the Adware Publisher was supposed to be XPlode and given that the file name for the Trojan path in my starts up ends in Lib - I just want to confirm this is the Adware file I should be running from publisher ToolLib

Attached Files



#7 nasdaq

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Posted 20 May 2016 - 08:20 AM

Better save then sorry.

Yes it's from ToolsLib site owned by Xplode.

#8 A_BeautifulMess

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Posted 21 May 2016 - 09:05 PM

I have the flu, I'm sorry/ I'll try tomorrow

#9 A_BeautifulMess

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Posted 22 May 2016 - 10:06 PM

# AdwCleaner v5.117 - Logfile created 22/05/2016 at 19:49:54
# Updated 15/05/2016 by Xplode
# Database : 2016-05-15.2 [Server]
# Operating system : Windows 8.1  (X64)
# Username : Mom - LIVINGROOM-PC
# Running from : C:\Users\Mom\Desktop\adwcleaner_5.117.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\Program Files (x86)\AskPartnerNetwork
Folder Found : C:\Users\Mom\AppData\Local\StormWatch
Folder Found : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\chphlpgkkbolifaimnlloiipkdnihall
Folder Found : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Extensions\chphlpgkkbolifaimnlloiipkdnihall

***** [ Files ] *****

File Found : C:\Users\Public\Desktop\eBay.lnk
File Found : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage
File Found : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage-journal
File Found : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage
File Found : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage-journal

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\AppID\{9CB2CD61-FFA0-406C-9D2D-8FDE6F4A4D8A}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{A07E5BFF-B16C-4ABA-A30F-514213A945E6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
Key Found : HKCU\Software\BRS
Key Found : HKCU\Software\StormWatch
Key Found : HKLM\SOFTWARE\BoostSoftware
Key Found : HKLM\SOFTWARE\InstallCore
Key Found : HKU\.DEFAULT\Software\AskPartnerNetwork
Key Found : HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\BRS
Key Found : HKU\S-1-5-21-3493290847-1453576955-1801232407-1001\Software\StormWatch
Key Found : HKU\S-1-5-18\Software\AskPartnerNetwork
Key Found : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\akamaihd.net
Key Found : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hdapp1008-a.akamaihd.net
Key Found : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\nortonsafe.search.ask.com

***** [ Web browsers ] *****

[C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : search.ask.com
[C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
[C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : chphlpgkkbolifaimnlloiipkdnihall
[C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : nortonsafe.search.ask.com
[C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : search.ask.com
[C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
[C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Found : chphlpgkkbolifaimnlloiipkdnihall

*************************

C:\AdwCleaner\AdwCleaner[S1].txt - [4065 bytes] - [22/05/2016 19:49:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [4138 bytes] ##########



#10 A_BeautifulMess

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Posted 22 May 2016 - 10:18 PM

I don't know what elements are so I suppose im not wanting to uncheck any of them.  I went to the java update page and it had a popup at the bottom but before I noticed or read it, it closed - so I closed that page.  BTW, my modem/router is no longer broadcasting wifi - not sure when or why that started.  But theres my log from the AdWare (I ran it twice and it came back the same).



#11 nasdaq

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Posted 23 May 2016 - 07:06 AM

Run the AdwCleaner tool and fix everything that was found.

Post the log for my review.
==

BTW, my modem/router is no longer broadcasting wifi

If not already done, power off the Computer, Modem and Router.

After one minute power everything back ON.

If that fails then run this tool.

Please download MiniToolBox to Desktop and run it.

Check mark the following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List content of Hosts
  • List IP Configuration
  • List Winsock Entries
  • Click Go and copy/paste the log (Result.txt) into your next post.
  • Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How is it now?

#12 A_BeautifulMess

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Posted 05 June 2016 - 08:55 AM

sorry for the delays, the flu ran through the whole house

 

# AdwCleaner v5.119 - Logfile created 05/06/2016 at 06:45:31
# Updated 30/05/2016 by Xplode
# Database : 2016-06-03.1 [Server]
# Operating system : Windows 8.1  (X64)
# Username : Mom - LIVINGROOM-PC
# Running from : C:\Users\Mom\Desktop\adwcleaner_5.119.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files (x86)\AskPartnerNetwork
[-] Folder Deleted : C:\Users\Mom\AppData\Local\StormWatch
[-] Folder Deleted : C:\Users\Mom\AppData\Roaming\0t1m1p0a1e1e0m1t1g
[-] Folder Deleted : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Extensions\chphlpgkkbolifaimnlloiipkdnihall
[-] Folder Deleted : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Extensions\chphlpgkkbolifaimnlloiipkdnihall

***** [ Files ] *****

[-] File Deleted : C:\Users\Public\Desktop\eBay.lnk
[-] File Deleted : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage
[-] File Deleted : C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage-journal
[-] File Deleted : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage
[-] File Deleted : C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_chphlpgkkbolifaimnlloiipkdnihall_0.localstorage-journal

***** [ DLLs ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9CB2CD61-FFA0-406C-9D2D-8FDE6F4A4D8A}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A07E5BFF-B16C-4ABA-A30F-514213A945E6}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}
[-] Key Deleted : HKCU\Software\BRS
[-] Key Deleted : HKCU\Software\StormWatch
[-] Key Deleted : HKLM\SOFTWARE\BoostSoftware
[-] Key Deleted : HKLM\SOFTWARE\InstallCore
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\minecraft packages
[-] Key Deleted : HKU\.DEFAULT\Software\AskPartnerNetwork
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\hdapp1008-a.akamaihd.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\nortonsafe.search.ask.com

***** [ Web browsers ] *****

[-] [C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : search.ask.com
[-] [C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\pix4l_000\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : chphlpgkkbolifaimnlloiipkdnihall
[-] [C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : nortonsafe.search.ask.com
[-] [C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : search.ask.com
[-] [C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
[-] [C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\ari\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : chphlpgkkbolifaimnlloiipkdnihall

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [4531 bytes] - [05/06/2016 06:45:31]
C:\AdwCleaner\AdwCleaner[S1].txt - [4217 bytes] - [22/05/2016 19:49:54]
C:\AdwCleaner\AdwCleaner[S2].txt - [4290 bytes] - [22/05/2016 19:58:49]
C:\AdwCleaner\AdwCleaner[S3].txt - [4861 bytes] - [05/06/2016 06:25:50]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [4823 bytes] ##########



#13 nasdaq

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Posted 05 June 2016 - 09:05 AM

Did your run the Minitool box?

Post the log and let me know what problem persists.

#14 A_BeautifulMess

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Posted 05 June 2016 - 05:45 PM

Hi Nasdaq, No, I misread your instructions.  Thank you so much for your patience as I stumble along here. 

 

After I powered OFF and then back ON, I assumed my wifi connection was restored.  However, when I returned just now to my PC to sign in to bleepingcomputer.com - my PC's user login page said I was offline.  I plugged in Ethernet cable to restore internet and ran the MiniToolBox.  Here are the text logs results:

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Mom (administrator) on 05-06-2016 at 15:36:30
Running from "C:\Users\Mom\Desktop"
Microsoft Windows 8.1  (X64)
Model: 23-b320 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Ethernet (Connected)
Qualcomm Atheros AR9485 802.11b|g|n WiFi Adapter = Wi-Fi (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Ethernet-WFP Native MAC Layer LightWeight Filter-0000" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_0" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 31" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : livingroom-pc
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-DB-30-8C-52-5B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : oc.cox.net
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b|g|n WiFi Adapter
   Physical Address. . . . . . . . . : A4-DB-30-8C-52-5B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 54-BE-F7-33-FC-BD
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3078:6d6:662b:a7e9%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.24(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, June 5, 2016 3:13:03 PM
   Lease Expires . . . . . . . . . . : Sunday, June 5, 2016 4:13:03 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 290766583
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-98-CF-B2-54-BE-F7-33-FC-BD
   DNS Servers . . . . . . . . . . . : 68.105.28.11
                                       68.105.29.11
                                       68.105.28.12
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  cdns1.cox.net
Address:  68.105.28.11

Name:    google.com
Addresses:  2607:f8b0:4000:801::200e
   216.58.194.142

Pinging google.com [216.58.194.110] with 32 bytes of data:
Reply from 216.58.194.110: bytes=32 time=67ms TTL=52
Reply from 216.58.194.110: bytes=32 time=66ms TTL=52

Ping statistics for 216.58.194.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 67ms, Average = 66ms
Server:  cdns1.cox.net
Address:  68.105.28.11

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
   2001:4998:c:a06::2:4008
   2001:4998:44:204::a7
   98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=86ms TTL=53
Reply from 98.139.183.24: bytes=32 time=86ms TTL=53

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 86ms, Maximum = 86ms, Average = 86ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...16 db 30 8c 52 5b ......Microsoft Wi-Fi Direct Virtual Adapter
  4...a4 db 30 8c 52 5b ......Qualcomm Atheros AR9485 802.11b|g|n WiFi Adapter
  2...54 be f7 33 fc bd ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.24     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.24    276
     192.168.0.24  255.255.255.255         On-link      192.168.0.24    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.24    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.24    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.24    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  2    276 fe80::/64                On-link
  2    276 fe80::3078:6d6:662b:a7e9/128
                                    On-link
  1    306 ff00::/8                 On-link
  2    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/05/2016 03:13:48 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 18406

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 18406

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/05/2016 06:45:39 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\WINDOWS\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80042302).

Error: (06/05/2016 06:45:39 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IVssBackupComponents::SetContextInternal.  hr = 0x800706ba, The RPC server is unavailable.
.

Operation:
   Add a Volume to a Shadow Copy Set

Context:
   Execution Context: Requestor

Error: (06/05/2016 06:18:07 AM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (06/05/2016 05:30:46 AM) (Source: Microsoft-Windows-RestartManager) (User: LIVINGROOM-PC)
Description: Application or service 'Microsoft Office Document Cache Sync Client Interface' could not be shut down.

Error: (06/05/2016 05:22:20 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18124 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 20c

Start Time: 01d1bf23eb452615

Termination Time: 27573

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id: 0e650f62-2b18-11e6-be97-54bef733fcbd

Faulting package full name:

Faulting package-relative application ID:

Error: (06/05/2016 05:12:35 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073415161

System errors:
=============
Error: (06/05/2016 03:23:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80004005: AD2F1837.SavingsCenterFeaturedOffers.

Error: (06/05/2016 06:58:25 AM) (Source: DCOM) (User: LIVINGROOM-PC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (06/05/2016 06:58:25 AM) (Source: DCOM) (User: LIVINGROOM-PC)
Description: {4545DEA0-2DFC-4906-A728-6D986BA399A9}

Error: (06/05/2016 06:47:30 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Modules Installer service, but this action failed with the following error:
%%1056

Error: (06/05/2016 06:45:58 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (06/05/2016 06:45:30 AM) (Source: Service Control Manager) (User: )
Description: The Volume Shadow Copy service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/05/2016 06:45:30 AM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (06/05/2016 06:45:28 AM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (06/05/2016 06:45:28 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/05/2016 06:45:28 AM) (Source: Service Control Manager) (User: )
Description: The Microsoft Office ClickToRun Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (06/05/2016 03:13:48 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 18406

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 18406

Error: (06/05/2016 06:59:02 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (06/05/2016 06:45:39 AM) (Source: System Restore)(User: )
Description: C:\WINDOWS\system32\svchost.exe -k netsvcsWindows Update0x80042302

Error: (06/05/2016 06:45:39 AM) (Source: VSS)(User: )
Description: IVssBackupComponents::SetContextInternal0x800706ba, The RPC server is unavailable.

Operation:
   Add a Volume to a Shadow Copy Set

Context:
   Execution Context: Requestor

Error: (06/05/2016 06:18:07 AM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (06/05/2016 05:30:46 AM) (Source: Microsoft-Windows-RestartManager)(User: LIVINGROOM-PC)
Description: 1C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXEMicrosoft Office Document Cache Sync Client Interface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

Error: (06/05/2016 05:22:20 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.1812420c01d1bf23eb45261527573C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE0e650f62-2b18-11e6-be97-54bef733fcbd

Error: (06/05/2016 05:12:35 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073415161

CodeIntegrity Errors:
===================================
  Date: 2016-06-05 15:33:41.024
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 15:33:37.683
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 15:33:34.589
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 15:33:31.548
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 06:29:32.742
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 06:29:29.811
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 06:29:26.221
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-05 06:29:23.124
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-19 09:29:20.411
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-05-19 09:29:18.113
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

**** End of log ****



#15 nasdaq

nasdaq

  • Malware Response Team
  • 40,736 posts
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  • Location:Montreal, QC. Canada
  • Local time:05:29 AM

Posted 06 June 2016 - 07:10 AM

We need to do some repairs.
Read carefully and if at any time you need advice before proceeding please ask.

Please Download Tweaking.com - Windows Repair from Here

  • Install and then run the program
  • Execute the instructions on Step 1 Important
  • Click Next on Step 2 Optional, do the Pre Scan skip Step 3 and 4 Optional for now.
  • On Step 5 Backup System Restore Do a Registry backup. When you have completed this click Next
  • Click Repairs - Open Repairs in the bottom right corner
  • Uncheck the All repair button then select just the item(s) listed below

  • 01 - Repair Registry Permissions
    03 - Reset Service permissions
    04 - Register System Files
    05 - Repair WMI
    06 - Repair Windows Firewall
    07 - Repair Internet Explorer
    10 - Remove Policies Set By Infections
    11 - Repair Start Menu Icons Removed by Infections
    15 - Repair Proxy Settings
    17 - Repair Windows Updates
    19 - Repair Volume Shadow Copy Service
    21 - Repair MSI (Windows Installer)
    26 - Restore Important Windows Services
    27 - Set Windows Service to Default Startup
    28.01 - Repair Windows 8/10 Apps Store
    29 - Repair Windows 8/10 Component Store
    32 - Restore UAC (User Account Control) Settings
    
  • Click the Start button and let the process run to completion. Copy any error messages into Notepad, Save it on your Desktop. ( Reboot if asked to do so)
  • Please copy and paste the Contents of this file on your next reply.

  • ===





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