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Disabling System Restore in Win7, to get a proper AV scan of a workstation


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#1 TommyBoat

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Posted 17 May 2016 - 04:59 PM

In using Anti Spyware tools and Anti Virus software to scan a workstation with the intent of ridding it from infections, should we be Disabling System Restore in Windows 7?

 

I am formalising some local processes and procedures for a Help Desk.  

 

In my research,  I have found that if System Restore is not disabled, than the virus scan is incomplete.

 

Here is an entity that performs the disabling of system restore and broadcasts this STEP to their users...

 

 https://www.it.umass.edu/support/security/remove-viruses-malware-your-computer-windows-7

 

Here are some neat linx...

 

http://antivirus.about.com/od/windowsbasics/a/systemrestore.htm

 

http://pcsupport.about.com/od/fixtheproblem/ht/virus-scan-malware-scan.htm

 

 

thanks for your help in advance! 

 

Tom


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#2 Daydreamed

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Posted 17 May 2016 - 05:34 PM

If you must, I'd only temporarily disable it for the scan. Otherwise, don't disable it at all in case something goes wrong.


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#3 quietman7

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Posted 17 May 2016 - 06:55 PM

Many security and malware removal experts do not recommend disabling System Restore as the first step when attempting to clean a system or when scanning for malware. Unfortunately, some anti-virus vendors still recommend doing this before attempting malware removal and a lot of folks follow that advice. This is really not a good practice when dealing with infected computer systems. Turning System Restore off and then turning it back on has some risk associated with it since that feature does not always work as intended. Further, there is always a possibility of something going wrong during the malware removal process and you end up with more problems. If an incident renders your system problematic or unbootable, you can use System Restore to return it to a previous working state if restore points are available. Without a restore point to fall back on, you are left with a limited means of restoring your system to a usable condition. Disabling this feature could mean having to perform a repair install (or reformat in worst case scenarios) if you're unable to fix any problems which System Restore may be able to correct. Although System Restore is not always 100% guaranteed to work all the time, it at least gives you another option before resorting to more drastic measures.
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#4 TommyBoat

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Posted 17 May 2016 - 09:59 PM

Fair enough!   I do not want to complicate things for the help desk.  I will stick with our original plan.   

 

 

THANK YOU


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#5 quietman7

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Posted 18 May 2016 - 05:44 AM

You're welcome and good luck.
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