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Unknown ransom32

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3 replies to this topic

#1 SnapeEye


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Posted 15 May 2016 - 11:16 AM

Hi everyone!


About 3 months ago I ran *.src file and it encrypted my data. I asked Doctor Web Tech Support to help me but they didn't because I had an unknown type of ransom32. I looked quite similar to the picture below (but had some differences, though). It offered me to unencrypt any file I like but it was fake =(


Maybe someone already faced this problem and can help me to get my data back! I tried lots of Kaspersky Lab utilities but they all were useless...


Looking forward to answering my topic! Please, I need your help, people!


Uploaded 2 *.txt and 1 .jpg files (encrypted).


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#2 cybercynic


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Posted 15 May 2016 - 01:21 PM


Edited by Queen-Evie, 15 May 2016 - 02:30 PM.
unnecessary quote deleted

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#3 SnapeEye

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Posted 15 May 2016 - 02:33 PM

So there is no way to restore the data... Too bad for me... Thanks for your reply!

#4 quietman7


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Posted 15 May 2016 - 04:32 PM

From the support topic (Post #23)....

...at this point it appears to be rather unlikely that files encrypted by Ransom32 can be dencrypted. I suggest you try to recover as much from backups as possible.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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