Posted 10 May 2016 - 05:18 PM
Posted 10 May 2016 - 05:42 PM
You haven't said what operating system it has. That might be useful. If it's really bad, it might be better if you backup all your friend's personal data and reinstall the operating system.
Posted 11 May 2016 - 01:09 AM
Posted 11 May 2016 - 03:21 AM
It may have a Recovery Partition so you wont need the Disc , if it has a Product Key sticker that would also Help.
Keep us Posted.
Posted 11 May 2016 - 06:35 AM
List of Free PUP/Adware/Toolbars/Browser Hijacking Scan Tools:
Posted 11 May 2016 - 12:43 PM
It may have a Recovery Partition so you wont need the Disc , if it has a Product Key sticker that would also Help.
Keep us Posted.
Posted 11 May 2016 - 01:20 PM
ProductKey, Belarc, and several other utilities exist that can pull off product keys of Windows and other Microsoft products. If possible to find, an ISO for the installed Windows can be made into a usb or dvd boot for startup repair if needed. Puppy Linux usb or dvd boots can be real handy. Revo Uninstaller free version could come in real handy once Windows works ok to remove unwanted/unneeded programs.
Edited by RolandJS, 11 May 2016 - 01:21 PM.
"Take care of thy backups and thy restores shall take care of thee." -- Ben Franklin revisited.
http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/
Backup, backup, backup! -- Lady Fitzgerald (w7forums)
Clone or Image often! Backup... -- RockE (WSL)
"I heard Spock finally got colander!" "I believe the word is Kolinahr." "Oh."
Posted 11 May 2016 - 01:48 PM
Edited by MrMajeika, 11 May 2016 - 01:58 PM.
Posted 11 May 2016 - 02:03 PM
That is always an option. Most manufacturers have detailed instructions on their website.What if I go in to the advanced recovery options and restore computer to factory settings?
Posted 11 May 2016 - 02:04 PM
has an old HP laptop
If you do not do a clean OS install, then one thing you can do in addition to the earlier suggestions is remove any unnecessary HP programs.
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