First off, a bit of background.
At my shop we've been battling the KSOD (Black Screen of Death) for years.
Most often the final "fix" is a wipe and reinstall of Windows.
We've spent weeks working on these things, and rarely, if ever find a fix.
We've spent weeks troubleshooting systems - and have finally come to this:
- if System Restore works, then use it to restore the system.
- if System Restore fails, or nothing else works - then backup, wipe, and reinstall Windows.
Your UEFI/BIOS (version 0309) dates from 2013. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
Only 5 Windows Update hotfixes installed. Most build 10586 (TH2/1511) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
It appears that you've reinstalled W10 on 8 May.
Does the black screen still happen?
Did you use a new copy of the installation media? If not, how exactly did you install W10?
The Admin log file shows signs of an upgrade install.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.