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Windows 10 Upgrade doesn't like RAID


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#1 leachim

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Posted 08 May 2016 - 10:58 AM

Hi
 
I am trying to upgrade Win 7 to 10 on a Dell 1721
 
It gets as far as pic attached
 
Is there a workaround - can I disable the RAID
 
Thanks

Attached Files



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#2 DavisMcCarn

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Posted 08 May 2016 - 12:21 PM

To help you properly, I need the service tag number from your laptop because that will let me know what you really have for hardware.  What is it?


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#3 leachim

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Posted 10 May 2016 - 10:53 AM

1248F3J

 

:)



#4 DavisMcCarn

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Posted 10 May 2016 - 12:23 PM

Support page for your PC: http://www.dell.com/support/home/us/en/19/product-support/servicetag/1248F3J/diagnose
It does not have two hard disk drives (unless you added one) so go into setup (F2 when the Dell logo is displayed), find the hard disk controller entry, and change it out of RAID mode. AHCI would be best.
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#5 leachim

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Posted 10 May 2016 - 12:51 PM

Looks like someone added another drive before me

 

BIOS only has 2 settings under SATA Operation - RAID Automatic or RAID ON

 

It is set for Automatic



#6 DavisMcCarn

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Posted 10 May 2016 - 03:35 PM

Here is the service manual: http://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-1721_service%20manual_en-us.pdf

(It came from the manuals link of your support link I posted)

Turn the laptop OFF!!!

Open the service manual and click the link for removing the hard disk drives.  There is a cover on the front bottom corner that covers both drive mounting positions.  If there are, indeed, two hard disk drives, we need to be VERY CAREFUL!  Don't touch them, put the cover on and post back.

If there is only one drive, we need to change something; but, I'll have to dig a little.

Do you have a legal Windows 7 product key?


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#7 leachim

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Posted 13 May 2016 - 12:32 AM

Sorted

I checked for 2 disks - yep

 

Rebooted - pressed Ctrl+F to get into the RAID settings

Deleted the Raid Array using number 3 (I think this deletes your data!)

Removed 1 disk anyway (cuz I wanted the other one)

Booted from Win 10 DVD and installed Windows - no complaints this time

Cheers

 

:bounce: 






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