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Cannot access certain sites unless using proxy


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9 replies to this topic

#1 brianto2013

brianto2013

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Posted 07 May 2016 - 10:17 PM

Hello everyone! I'm currently living in Japan and just recently got internet installed. My 2 sharemates and I can't access certain sites like amazon.com or koreaboo.com , or sometimes we can access certain sites but the pictures don't load or the videos don't load. Some pictures load, but not everything. I've tried,

 

Changing the DNS address to a public one ( google) for the router and my laptop but that didn't work* 

 

The only way we could access these sites so far is by using a proxy like zenmate or cyberghost. 

_______

 

Is there any other way to resolve this? 

 

p.s. The apartment next door since setting up couldn't not acces

 

 

Make and model of computer
Lenovo Y410P

How the computer is connected (wireless or wired)
Wireless

Make and model of Router

Tenda N301

Approximate Distance From the router the PC is if its a wireless connection
10 feet

What type of internet you have (Dsl, Cable, T-1,etc..)

 

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Brian (administrator) on 08-05-2016 at 12:03:40
Running from "C:\Users\Brian\Downloads"
Microsoft Windows 8.1  (X64)
Model: 20216 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Intel® Centrino® Wireless-N 2230 = Wi-Fi (Connected)
LogMeIn Hamachi Virtual Ethernet Adapter = Hamachi (Connected)
TAP-Windows Adapter V9 = Local Area Connection (Connected)
Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Hamachi" nexthop=25.0.0.1 publish=Yes
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Hamachi" forwarding=enabled advertise=enabled metric=9000 nud=enabled ignoredefaultroutes=disabled
add address name="Local Area Connection* 4" address=192.168.137.1 mask=255.255.255.0
add address name="Local Area Connection" address=169.254.123.83 mask=255.255.0.0
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lenovo-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Windows Adapter V9
   Physical Address. . . . . . . . . : 00-FF-64-F5-09-96
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e96e:86f8:2fb9:37a1%26(Preferred) 
   IPv4 Address. . . . . . . . . . . : 169.254.123.83(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.0.0
   Default Gateway . . . . . . . . . : 
   DHCPv6 IAID . . . . . . . . . . . : 838926180
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-11-06-00-28-D2-44-34-13-54
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 28-D2-44-34-13-54
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 2230
   Physical Address. . . . . . . . . : 00-C2-C6-11-10-D4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d429:f277:9aa9:3648%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.107(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, May 8, 2016 11:14:14 AM
   Lease Expires . . . . . . . . . . : Monday, May 9, 2016 11:14:24 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 67158726
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-11-06-00-28-D2-44-34-13-54
   DNS Servers . . . . . . . . . . . : 2001:4860:4860::8888
                                       2001:4860:4860::8844
                                       8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : 02-C2-C6-11-10-D4
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-C2-C6-11-10-D8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 00-C2-C6-11-10-D5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Hamachi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter
   Physical Address. . . . . . . . . : 7A-79-19-0D-3A-E6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2620:9b::190d:3ae6(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::5ddb:649b:875c:8f46%25(Preferred) 
   IPv4 Address. . . . . . . . . . . : 25.13.58.230(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : Sunday, May 8, 2016 11:17:19 AM
   Lease Expires . . . . . . . . . . : Monday, May 8, 2017 11:17:24 AM
   Default Gateway . . . . . . . . . : 2620:9b::1900:1
                                       25.0.0.1
   DHCP Server . . . . . . . . . . . : 25.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 251810034
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-11-06-00-28-D2-44-34-13-54
   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{64F50996-1226-4067-BB1A-7305C4ACF76D}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{7392DFB1-3C9B-4F29-A2FE-D1673C404120}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{334ED100-A1D7-4CC9-9824-C59A348B7FA2}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:4860:4860::8888
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging google.com [216.58.196.238] with 32 bytes of data:
Reply from 216.58.196.238: bytes=32 time=19ms TTL=52
Reply from 216.58.196.238: bytes=32 time=19ms TTL=52
 
Ping statistics for 216.58.196.238:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 19ms, Average = 19ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:4860:4860::8888
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=157ms TTL=45
Reply from 206.190.36.45: bytes=32 time=153ms TTL=45
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 153ms, Maximum = 157ms, Average = 155ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 26...00 ff 64 f5 09 96 ......TAP-Windows Adapter V9
  3...28 d2 44 34 13 54 ......Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
  4...00 c2 c6 11 10 d4 ......Intel® Centrino® Wireless-N 2230
 10...02 c2 c6 11 10 d4 ......Microsoft Hosted Network Virtual Adapter
  7...00 c2 c6 11 10 d8 ......Bluetooth Device (Personal Area Network)
  6...00 c2 c6 11 10 d5 ......Microsoft Wi-Fi Direct Virtual Adapter
 25...7a 79 19 0d 3a e6 ......LogMeIn Hamachi Virtual Ethernet Adapter
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         25.0.0.1     25.13.58.230   9256
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.107     25
         25.0.0.0        255.0.0.0         On-link      25.13.58.230   9256
     25.13.58.230  255.255.255.255         On-link      25.13.58.230   9256
   25.255.255.255  255.255.255.255         On-link      25.13.58.230   9256
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0         On-link    169.254.123.83    306
   169.254.123.83  255.255.255.255         On-link    169.254.123.83    286
  169.254.255.255  255.255.255.255         On-link    169.254.123.83    286
      192.168.0.0    255.255.255.0         On-link     192.168.0.107    281
    192.168.0.107  255.255.255.255         On-link     192.168.0.107    281
    192.168.0.255  255.255.255.255         On-link     192.168.0.107    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      25.13.58.230   9256
        224.0.0.0        240.0.0.0         On-link    169.254.123.83    286
        224.0.0.0        240.0.0.0         On-link     192.168.0.107    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      25.13.58.230   9256
  255.255.255.255  255.255.255.255         On-link    169.254.123.83    286
  255.255.255.255  255.255.255.255         On-link     192.168.0.107    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
          0.0.0.0          0.0.0.0         25.0.0.1  Default 
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 25   9005 ::/0                     2620:9b::1900:1
  1    306 ::1/128                  On-link
 25    261 2620:9b::/96             On-link
 25    261 2620:9b::190d:3ae6/128   On-link
 25    261 fe80::/64                On-link
 26    286 fe80::/64                On-link
  4    281 fe80::/64                On-link
 25    261 fe80::5ddb:649b:875c:8f46/128
                                    On-link
  4    281 fe80::d429:f277:9aa9:3648/128
                                    On-link
 26    286 fe80::e96e:86f8:2fb9:37a1/128
                                    On-link
  1    306 ff00::/8                 On-link
 25    261 ff00::/8                 On-link
 26    286 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/08/2016 12:00:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x7b4
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/07/2016 06:29:05 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x206c
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/05/2016 10:27:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x2594
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/04/2016 08:50:52 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Office Professional Plus 2010 - Update '{CE042368-5EBF-465B-AA2C-EA843573DA4A}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/04/2016 08:50:47 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Office Professional Plus 2010 - Update '{CE042368-5EBF-465B-AA2C-EA843573DA4A}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/04/2016 08:31:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x10c8
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/03/2016 04:30:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x1a40
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/02/2016 09:30:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x17a8
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (05/01/2016 11:10:30 AM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x1b7c
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
Error: (04/29/2016 07:41:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.18194, time stamp: 0x569515fc
Exception code: 0xc0000135
Fault offset: 0x0009d3c2
Faulting process id: 0x18d8
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
 
System errors:
=============
Error: (05/08/2016 11:17:09 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Hamachi Tunneling Engine service hung on starting.
 
Error: (05/08/2016 11:16:22 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}
 
Error: (05/08/2016 11:15:41 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error: 
%%1053
 
Error: (05/08/2016 11:15:41 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.
 
Error: (05/08/2016 11:12:25 AM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056
 
Error: (05/08/2016 11:11:55 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Dynamic Application Loader Host Interface Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/08/2016 11:11:55 AM) (Source: Service Control Manager) (User: )
Description: The Intel® ME Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/08/2016 11:11:55 AM) (Source: Service Control Manager) (User: )
Description: The Intel® Rapid Storage Technology service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/08/2016 11:11:55 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth OBEX Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/08/2016 11:11:55 AM) (Source: Service Control Manager) (User: )
Description: The Application Layer Gateway Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (05/08/2016 12:00:17 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c27b401d1a8d5be56b506C:\windows\SysWOW64\UMonit64.exeustor.dllfde30d7d-14c8-11e6-83a9-00c2c61110d8
 
Error: (05/07/2016 06:29:05 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c2206c01d1a842e556d87eC:\windows\SysWOW64\UMonit64.exeustor.dll23dd9702-1436-11e6-83a7-00c2c61110d8
 
Error: (05/05/2016 10:27:03 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c2259401d1a6d1ce80d3c1C:\windows\SysWOW64\UMonit64.exeustor.dll0d5e8d77-12c5-11e6-83a7-00c2c61110d8
 
Error: (05/04/2016 08:50:52 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft Office Professional Plus 2010{CE042368-5EBF-465B-AA2C-EA843573DA4A}1642(NULL)(NULL)(NULL)
 
Error: (05/04/2016 08:50:47 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft Office Professional Plus 2010{CE042368-5EBF-465B-AA2C-EA843573DA4A}1642(NULL)(NULL)(NULL)
 
Error: (05/04/2016 08:31:57 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c210c801d1a5f84f015591C:\windows\SysWOW64\UMonit64.exeustor.dllcef1355a-11eb-11e6-83a7-00c2c61110d8
 
Error: (05/03/2016 04:30:49 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c21a4001d1a50db5208794C:\windows\SysWOW64\UMonit64.exeustor.dllf486c02b-1100-11e6-83a7-00c2c61110d8
 
Error: (05/02/2016 09:30:31 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c217a801d1a46db7ec69a8C:\windows\SysWOW64\UMonit64.exeustor.dlla8442d5d-1061-11e6-83a7-00c2c61110d8
 
Error: (05/01/2016 11:10:30 AM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c21b7c01d1a34e795abdd2C:\windows\SysWOW64\UMonit64.exeustor.dlle043bfb7-0f41-11e6-83a7-00c2c61110d8
 
Error: (04/29/2016 07:41:19 PM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.18194569515fcc00001350009d3c218d801d1a20374f77e2fC:\windows\SysWOW64\UMonit64.exeustor.dlle802a301-0df6-11e6-83a7-00c2c61110d8
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-04-26 23:01:28.202
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-22 19:02:23.049
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-22 00:02:16.496
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-18 23:18:37.984
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-17 03:04:38.108
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-17 02:56:44.864
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-17 01:09:27.996
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-16 18:26:52.205
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-15 23:11:51.604
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-02-15 14:33:20.397
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.

 



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#2 Wand3r3r

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Posted 09 May 2016 - 01:58 PM

If in Japan you shouldn't be using Google dns servers as they are located in California, USA.  Use Japanese dns servers instead. 

http://public-dns.info/nameserver/jp.html

 

Uncheck ipv6 in tcp/ip properties to make windows use the ipv4 dns servers.  see if that makes a difference

 

"we can access certain sites but the pictures don't load or the videos don't load"

that is a sign you have a poor internet connection.  Post the results of a speedtest.net test.



#3 brianto2013

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Posted 12 May 2016 - 07:03 AM

Should I be changing the dns address of my laptop or the router?

 

these are my speed test results, sadly my internet won't let me access speedtest.net

 

http://www.bandwidthplace.com/speedtest-results/?res=57347073549353.73017324-47345668&source=copy



#4 Wand3r3r

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Posted 12 May 2016 - 09:49 AM

speed test looks good except for that ping is a bit high indicating latency on the isps network.

 

change the dns on both.  you don't want each dns request going half way around the world and back.



#5 brianto2013

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Posted 13 May 2016 - 10:02 AM

I've changed the dns on both and unchecked ipv6 on my computer, but connecting to sites like amazon are still not working. Any other ideas?

 

Thanks,



#6 Wand3r3r

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Posted 13 May 2016 - 12:57 PM

post the results of a nslookup yahoo.com via a command prompt for review

post the results of a nslookup amazon.com via a command prompt for review

do a tracert yahoo.com via a command prompt for review


Edited by Wand3r3r, 13 May 2016 - 12:59 PM.


#7 InadequateInfirmity

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Posted 13 May 2016 - 09:44 PM

Lantern open internet.



#8 brianto2013

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Posted 14 May 2016 - 08:24 AM

Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
 
C:\Users\Brian>nslookup yahoo.com
Server:  y.ns.gin.ntt.net
Address:  129.250.35.251
 
Non-authoritative answer:
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
          2001:4998:58:c02::a9
          2001:4998:c:a06::2:4008
          206.190.36.45
          98.138.253.109
          98.139.183.24
 
 
C:\Users\Brian>nslookup amazon.com
Server:  y.ns.gin.ntt.net
Address:  129.250.35.251
 
Non-authoritative answer:
Name:    amazon.com
Addresses:  54.239.17.7
          54.239.25.192
          54.239.25.208
          54.239.25.200
          54.239.17.6
          54.239.26.128
 
 
C:\Users\Brian>

Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
 
C:\Users\Brian>tracert yahoo.com
 
Tracing route to yahoo.com [98.138.253.109]
over a maximum of 30 hops:
 
  1     1 ms    <1 ms     1 ms  192.168.0.1
  2     4 ms     4 ms     4 ms  153.153.246.238
  3     3 ms     3 ms     3 ms  153.153.246.105
  4     7 ms     7 ms     8 ms  118.23.46.37
  5    10 ms    11 ms     7 ms  180.8.119.161
  6    15 ms    16 ms    15 ms  153.149.219.49
  7    14 ms    15 ms    17 ms  153.149.219.14
  8    18 ms    19 ms    19 ms  ae-11.r21.osakjp02.jp.bb.gin.ntt.net [117.103.17
6.33]
  9   131 ms   131 ms   131 ms  ae-4.r22.snjsca04.us.bb.gin.ntt.net [129.250.2.1
30]
 10   135 ms   138 ms   136 ms  ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13   168 ms   167 ms   169 ms  4.34.62.118
 14   175 ms   174 ms   175 ms  ae-5.pat2.nez.yahoo.com [216.115.96.70]
 15   175 ms   180 ms   254 ms  et-18-1-0.msr2.ne1.yahoo.com [216.115.105.185]
 16   192 ms   191 ms   192 ms  et-1-0-0.clr2-a-gdc.ne1.yahoo.com [98.138.97.73]
 
 17   175 ms   175 ms   175 ms  et-18-25.fab6-1-gdc.ne1.yahoo.com [98.138.93.7]
 
 18   193 ms   195 ms   192 ms  po-15.bas2-7-prd.ne1.yahoo.com [98.138.240.32]
 19   180 ms   180 ms   180 ms  ir1.fp.vip.ne1.yahoo.com [98.138.253.109]
 
Trace complete.
 
C:\Users\Brian>


#9 brianto2013

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Posted 14 May 2016 - 08:28 AM

Sorry mate, I can't even access that site. If you're interested however here's a tracert of getlantern.org

 

 
C:\Users\Brian>tracert getlantern.org
 
Tracing route to getlantern.org [52.84.7.87]
over a maximum of 30 hops:
 
  1     5 ms     2 ms     1 ms  192.168.0.1
  2     5 ms     6 ms     4 ms  153.153.246.238
  3     3 ms     5 ms     9 ms  153.153.246.105
  4     7 ms     8 ms    12 ms  118.23.46.37
  5    11 ms    18 ms     6 ms  180.8.119.161
  6    14 ms    14 ms    14 ms  153.149.219.49
  7    16 ms    14 ms    14 ms  153.149.219.14
  8    18 ms    23 ms    17 ms  ae-11.r21.osakjp02.jp.bb.gin.ntt.net [117.103.17
6.33]
  9   131 ms   144 ms   135 ms  ae-4.r22.snjsca04.us.bb.gin.ntt.net [129.250.2.1
30]
 10   229 ms   232 ms   187 ms  ae-8.r21.chcgil09.us.bb.gin.ntt.net [129.250.5.1
6]
 11   190 ms   190 ms   190 ms  ae-16.r06.chcgil09.us.bb.gin.ntt.net [129.250.3.
6]
 12   187 ms   187 ms   188 ms  ae-3.amazon.chcgil09.us.bb.gin.ntt.net [129.250.
201.106]
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *


#10 Wand3r3r

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Posted 14 May 2016 - 10:30 AM

y.ns.gin.ntt.net  ????

 

OK it looks like you are using the US based dns server for your isp

 

Certainly isn't on the list of Japanese dns servers I gave you.  You are still going to the US for dns.  DNS certainly is working though.

 

ms times look good.  you go from Japan to Denver, Colorado on your way to amazon /yahoo.

 

I am not seeing anything wrong at the ISP level or anything preventing you from loading a site like amazon.com

 

Since you report your next door neighbor with the same service has the same issue I would talk to your ISP.  They must be filtering for some reason.






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