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Random pop-ups from Chrome, I. Explorer, Steam


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#1 efehan

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Posted 07 May 2016 - 05:18 PM

Hello. I'm very new to this site and I don't know much about computer security in general. I registered because this problem has started to bother me a lot and I'm a little scared. 

 

I've been getting pop-ups that directs me to sites like utrack, nan.mashfsttest.com, here.sendevent.com, usg.spiessummarising.com while I use Google Chrome, Internet Explorer and Steam. I don't know remember when it actually started and I didn't pay attention at first. I use uBlock Origin on Chrome so I could stop those at least on Chrome. But when I'm browsing on Steam Store pop-ups always appear like I'm using a regular Internet browser. I searched about the solution on the Internet and downloaded every anti-malware program they suggested. The problem still continues and I can't fix it. Although now I can see the Internet sites with Malwarebytes Anti-Malware (I guess they use many redirectors because I couldn't even see the adresses at first).

 

What should I do to get rid of these pop-ups?


Edited by efehan, 07 May 2016 - 05:26 PM.


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#2 Animal

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Posted 07 May 2016 - 05:36 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/613292/random-pop-ups-from-chrome-i-explorer-steam/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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