Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Can't install windows on newly built PC

  • Please log in to reply
1 reply to this topic

#1 NickTheMajin


  • Members
  • 1 posts
  • Local time:10:46 PM

Posted 05 May 2016 - 10:16 PM

I just built a second PC using a z170-a board. 

I had a spare windows 8.1 pro key so I installed that and used it. Seemed to run fine. Got the 970 drivers installed and all the asus drivers installed. Then I tried upgrading to windows 10. I got error code error 0x80070570 - 0x90002 constantly so I used media creation tool on my main PC (The x99 build in my sig) to create a windows 10 usb for the new PC. Plugged it in and tried to upgrade and it asked for a windows 10 key. Contacted Microsoft support since I obviously didn't have a windows 10 key to use (just the windows 8.1) and while I was chatting the computer blue screened. 

It has not booted since. It won't go into safe mode. It tries to "start automatic repair" and then blue screens during it. I even tried to stick a USB 8.1 flash drive and it won't boot from it. It tries to start windows 8.1 setup and then immediately blue screens. I can literally only get into the bios. Nothing else works without blue screening. I can't reinstall the OS or anything. It just blue screens before it gets to any windows installation screens. 

Just used a known working stick of ram, the one from my x99 build and it still blue screened. 

So so far, 

I've reset the CMOS
I've switched the ram sticks around, different slots, different positions, and used one known stick of ram from my x99 build
I've tried booting with one hard drive, one ssd, both, and none plugged in
I've plugged my SSD into my x99 build and completely wiped it and all its partitions 
I've tried installing windows 10 and windows 8.1 from a USB stick and later an external optical drive 

With nothing plugged into the SATA ports and just the optical drive or USB plugged in I get a blue screen
With either of the two drives plugged into a sata port and the optical drive or usb plugged in I get a blue screen. 

I really don't know where to go from here. Is the board bad? The only thing I've been able to do is boot into the bios

When I load from the CDs or USB sticks it says something along the lines of Windows failed to load because the kernel is missing or corrupt. I've used known Windows install CDs that I've used before and have worked.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:46 PM

Posted 07 May 2016 - 08:46 AM

Start with these bootable diagnostics:  http://www.carrona.org/initdiag.html

If they pass, then have a look at this procedure:  http://www.carrona.org/strpdown.html

You may also want to get some input from the hardware experts in the Internal Hardware forums located here:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users