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Windows Failed to Start, System Repair Can't Resolve Problem


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#1 kxmills

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Posted 05 May 2016 - 06:43 PM

My Win 7 Professional machine fails to start.    Listed below is the startup repair message 
 
 
The Windows Repair Problem Signature
 
Problem Event Name: Startup Repair Offline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: Unknown
Problem Signature 4: 21200627
Problem Signature 5: AutoFailover
Problem Signature 6: 7
Problem Signature 7: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
 
Any help would be appreciated


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#2 JohnC_21

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Posted 05 May 2016 - 07:21 PM

Tap F8 at boot to access the Advance Boot Options. Select Use Last Known Configuration. Does that work? 



#3 kxmills

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Posted 05 May 2016 - 07:47 PM

No it doesn't.  



#4 JohnC_21

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Posted 05 May 2016 - 07:59 PM

In the Advanced Repair Options is Repair My Computer. Select that and do a System Restore to a date just before the problem occurred. Any files added to the desktop after the restore date would be lost.



#5 kxmills

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Posted 05 May 2016 - 08:31 PM

I considered that until I noticed that out of the 4 restore dates available, 3 are dated May 3, 2016 and the 4th one is 11 November 2011.  Your statement regarding the loss of files added to the desktop after the restore is discouraging.



#6 JohnC_21

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Posted 05 May 2016 - 08:37 PM

May 3 is fairly recent. You can copy the files from the desktop folder using a live linux disk. The UBCD iso. You can burn the disk and at the menu select Parted Magic. Use it to copy files from the desktop of your account profiles to an external USB or copy them to the Documents folder. See this guide. You can also use the standalone version of Parted Magic.

 

http://www.afterdawn.com/software/system_tools/partitioning/parted_magic_cd.cfm



#7 RolandJS

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Posted 05 May 2016 - 08:38 PM

Going forward, I recommend making weekly or bi-monthly full image backups of both your OS partition and your data partition.  Relying on SRPs is often a risky move.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#8 kxmills

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Posted 06 May 2016 - 08:06 AM

My restore failed, the error code is:  0x80070002.  See attached image

Attached Files



#9 JohnC_21

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Posted 06 May 2016 - 09:05 AM

Select Repair Computer and do Startup Repair. It may take up to three attempts to complete the repair. If that does not work then at a command prompt type

 

sfc /scannow



#10 kxmills

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Posted 06 May 2016 - 04:07 PM

Both options failed.



#11 ranchhand_

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Posted 06 May 2016 - 04:27 PM

Just to cover all the bases, run a check on your hard drive to see if it has failed. I know that the symptoms you are experiencing are not the usual ones for a failed drive, but something is crashing before you can do any system checks.

 

SEATOOLS FOR DOS tutorial
I will assume that your computer has an internal CD drive; if not, post back.

Go here and download Seatools For DOS (free)
http://www.seagate.com/support/downloads/seatools/

Accept the EULA and download the ISO file.
When download is complete burn the ISO to a CD or DVD.
Make sure your BIOS is set to:   1st Boot Device = CD drive, 2nd Boot Device = Hard Drive.
When the program opens, click the upper left corner for the Long Test.
> Note: if you get a pop-up window telling you that SMART has tripped and asking if you want to continue, choose Yes. Be sure to post that in your next reply along with the result of the test.
At the end of the test, you will get either a Pass or Fail notice. Post the result in your next reply.
Be sure to have your hard drive directly installed internally to the motherboard, not in an external case.


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.


#12 Fascist Nation

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Posted 06 May 2016 - 05:45 PM

Both options failed.

The Seatools for DOS is a good option because it is a bootable OS.  If it fails to boot then something is wrong at the hardware level of your PC.

 

Try Windows FixIt if you can:

http://go.microsoft.com/?linkid=9830262

 

If the drive checks out the next step is a repair install:

http://www.sevenforums.com/tutorials/3413-repair-install.html


Edited by Fascist Nation, 06 May 2016 - 05:58 PM.


#13 RolandJS

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Posted 07 May 2016 - 04:12 AM

One of the ways to indirectly check hardware is the run Everest Home Edition.  If the computer cannot make it through the Everest hardware checks anywhere along the "drive-chain," then it was time for unplugging, reseating, testing major components one by one.  Granted, I am thinking desktop, however, even laptops' hard-drives and memory can be reseated, and the air ducts cleaned.  I noticed we're mentioning hard-drives, I think even hard-drives can be "hurt" by excessive heat conditions.


Edited by RolandJS, 07 May 2016 - 04:13 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#14 dc3

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Posted 07 May 2016 - 11:30 AM

One of the ways to indirectly check hardware is the run Everest Home Edition. 

You have one major problem with this... the computer can't boot into Windows.  The only way to run a program would be by using a ISO image to create a bootable disc. Everest Home Edition does not have a ISO download.


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#15 RolandJS

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Posted 07 May 2016 - 12:20 PM

 

One of the ways to indirectly check hardware is the run Everest Home Edition. 

You have one major problem with this... the computer can't boot into Windows.  The only way to run a program would be by using a ISO image to create a bootable disc. Everest Home Edition does not have a ISO download.

dc3 - you're right! I forgot OP would have to make WinPE boot, that's way too much geek for EHE-usage.  EHE works best under Windows.

kxmills - did JohnC's post #9 idea work for you?  JohnC's idea is a much better idea than my EHE!


Edited by RolandJS, 07 May 2016 - 12:20 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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