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High Ram Usage


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#1 KB1240

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Posted 05 May 2016 - 01:14 PM

I am using Windows 10 /Home/ x64 on a new Lenovo PC.The ram usage runs 60-70% most of the time even when the cpu and pagefile usage is very low.The ram is 8 Gb.It did this right out of the box.The processor is Intel i5-6400 (quad core).Is it normal for the ram usage to be this high all the time?Would it help to increase the ram?If i do increase the ram will it affect the warranty?I sent an inquiry to Lenovo but have had no response so far.Any ideas on this?



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#2 usasma

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Posted 07 May 2016 - 09:45 AM

No it's not normal.  Leave the system on for several hours - does it eventually go down?

Will increasing the RAM help - yes, but it's likely not a RAM problem and I don't expect that it'll help much.

Installing new RAM may not affect the warranty - depends on the model (if it has an access panel, it probably won't void the warranty, if it doesn't have an access panel, then it might void the warranty).

Exactly how new is it?

New enough to return for a new one?

New enough to wipe it and start over?

 

Most places offer free diagnostics on a new PC (either on the system or at a service center).

If it's not hardware, then it must be software.

For a warranty repair, it depends on where you purchased it (they can tell you how to get warranty diagnostics).

In most cases, if sending it out for diagnostics, they'll insist upon you running the Lenovo recovery program (and this will wipe out all your data - so back it up first).

 

For hardware help, please post over in the Internal Hardware forums:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/ 

If it's not hardware, then either post in the Am I Infected forums (if you suspect an infection) or in the Windows Crashes, BSOD, and Hangs Help and Support forums.

Good luck!


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#3 eLPuSHeR

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Posted 09 May 2016 - 09:51 AM

Could you post an screenshot from task manager to see what is eating up the memory?

 

I also have 8GB on my i7, but it's usually using 20-30% memory most of the time.



#4 KB1240

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Posted 09 May 2016 - 11:28 AM

I think i need to spend the time to figure out what processes are using the ram.I haven't done this so far.Should be obvious.It could be that this is normal ram usage.I wondered if having a quad processor has anything to do with it.Anyway i really appreciate the input.



#5 orlbuckeye

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Posted 09 May 2016 - 12:58 PM

I am using Windows 10 /Home/ x64 on a new Lenovo PC.The ram usage runs 60-70% most of the time even when the cpu and pagefile usage is very low.The ram is 8 Gb.It did this right out of the box.The processor is Intel i5-6400 (quad core).Is it normal for the ram usage to be this high all the time?Would it help to increase the ram?If i do increase the ram will it affect the warranty?I sent an inquiry to Lenovo but have had no response so far.Any ideas on this?

I'm at work and have a Windows 7 machine. I checked the task manager and it was 59%  with 8GB of ram. I had 3 sessions of Chrome running and I closed all and it went from 59% to 29%. I then reopened this site in Chrome and it's running at 34%.


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#6 Niweg

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Posted 09 May 2016 - 02:09 PM

 It can be largely a function of how many browser tabs you have open.  I just looked at my system (a Dell Inspiron 15 5559 with 8 GB RAM, Windows 10), and I'm using 5.7 out of 8 GB.  I have 10 tabs open in Chrome and each is taking RAM from a high of 290 MB down to 73.7 MB, then I have 12 Firefox tabs open, 3 IE tabs along with an email client, Wordpad, and Solitaire collection.  Those browsers may seem like just 3 tasks, but each of the 25 tabs takes RAM.  Then there's the cache of things that've been used but are currently sitting in RAM unused because it will be much faster to access them if they're sitting in RAM (nanoseconds vs milliseconds).  You really can't say whether your use of RAM is normal or not normal until you look at these things.  I'm not having any performance degradation because if something needs more than what's currently available, Windows will just purge some of the cache, then steal pages from the least recently used task.  Without an understanding of how this works, you just can't draw simple conclusions.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.





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