Years ago when we all transitioned to broadband I decided to keep my dial-up modem as
a backup. Cost almost nothing. I'm glad I did, because broadband has never been 100%
reliable in my community.
I have several brand new Jaton WinComm V.92 modem cards. The chipset is Intel/Ambient
MD5628 D-L-C. I just replaced the old modem in my desktop with a new WinComm.
There are endless problems connecting with this modem. I called a business friend. His
company installs and services computer equipment. He tested all the new Jaton modems and
and every phone jack in my home. Modems and phone lines all good.
The modem is plugged into high quality desktop speakers, so I can hear normal and abnormal
First time connecting I heard a normal dial tone followed by an "unable to detect dial tone"
message box. I saved this Microsoft kb document about modem connection problems.
Clearing the tick from "wait for dial tone before dialing" was the fix.
Problem number two is a nightmare! I hear very abnormal connection sounds followed by
this recorded message:
"If you would like to make a call, please hang up and try again."
I couldn't think of anything else, so I searched the web for Intel/Ambient initialization
commands. Got frustrated because googling didn't produce much for Intel/Ambient chipsets.
Opened my list of generic modem string commands and tried several in the "Extra Initialization
Commands" box. Didn't help at all.
I know the hardware and phone lines are good because my business friend used the best
equipment to test everything.
Any suggestion that might lead to a solution would be helpful.