Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Inability to turn on Windows Defender+Anti-virus protection


  • Please log in to reply
21 replies to this topic

#16 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:18 PM

Posted 07 May 2016 - 11:10 AM

Go Control Panel>Programs & Features.

I can see a lot of programs installed listed in Chinese.

Do you recognize any of them?


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


BC AdBot (Login to Remove)

 


#17 RicketyComputer

RicketyComputer
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:18 PM

Posted 07 May 2016 - 11:36 AM

Go Control Panel>Programs & Features.

I can see a lot of programs installed listed in Chinese.

Do you recognize any of them?

Yes, two of them are Chinese chess and Chinese card games, some are Chinese media players, and some are extensions of the 360 AV.



#18 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:18 PM

Posted 07 May 2016 - 11:50 AM

So, you recognize your AV program then.

How do you know it's not working?


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#19 RicketyComputer

RicketyComputer
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:18 PM

Posted 07 May 2016 - 01:20 PM

So, you recognize your AV program then.

How do you know it's not working?

I turn to Windows Defender and well,

I cannot A:
-Turn on Windows Defender

B:

-AV protection is not enabled due to "libpng.dll" being missing.



#20 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:18 PM

Posted 07 May 2016 - 03:20 PM

Windows Defender in Windows 7 is NOT an AV program and as a matter of fact is totally useless so there is no reason to worry about it.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#21 RicketyComputer

RicketyComputer
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:18 PM

Posted 07 May 2016 - 04:56 PM

Windows Defender in Windows 7 is NOT an AV program and as a matter of fact is totally useless so there is no reason to worry about it.

Actually what I meant is that my AV program (360), and from Windows Defender, the option "Turn on Antivirus Protection" was disabled, and when I tried to turn it on, an error appeared from 360 AV.



#22 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,758 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:18 PM

Posted 07 May 2016 - 05:00 PM

In that case reinstall 360 AV.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users