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Inability to turn on Windows Defender+Anti-virus protection


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21 replies to this topic

#1 RicketyComputer

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Posted 04 May 2016 - 09:24 PM

Hello,

recently I've noticed a lot of viruses, malware, and potential spyware popping up on my computer.

Despite installing MalwareBytes Anti-Malware and having the system run clean, the occasional malicious program pops out of nowhere on the desktop.

There was another case where I encountered a website that only showed a BSOD threat saying "call this number to a qualified technician due to the fact that your computer has been hijacked", am I to take this threat seriously or is it just a phishing attempt?

 

Here's a little synopsis:

Windows Defender cannot be turned on due to it being turned off, but, when attempting to enable it, the error message "This program is blocked by group policy. For more information, contact your system administrator. (Error Code: 0x800704ec)"

And Anti-virus protection being disabled due to: "This program can't start because libpng.dll is missing from your computer. Try reinstalling the program to fix this problem."

I have no idea where to go from here, since I removed as much as I could as possible, yet some more malware pops up everyday.



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#2 Broni

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Posted 04 May 2016 - 10:18 PM

Welcome aboard p22002758.gif

 

What Windows version is it?
What AV program do you use? Did you try to reinstall it?


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#3 RicketyComputer

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Posted 04 May 2016 - 11:47 PM

Welcome aboard p22002758.gif

 

What Windows version is it?
What AV program do you use? Did you try to reinstall it?

I use Windows 7 Home Premium 6.1, Build 7601,

But I don't know what AV program I use however.



#4 Broni

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Posted 05 May 2016 - 06:08 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#5 RicketyComputer

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Posted 05 May 2016 - 07:24 PM

Thanks, but what is meant by spoilers?



#6 Broni

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Posted 05 May 2016 - 08:07 PM

If you don't know don't worry about it. Go on...


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#7 RicketyComputer

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Posted 06 May 2016 - 06:03 PM

Interesting, when I try to post a reply with my results in one post, I cannot.


Edited by RicketyComputer, 06 May 2016 - 06:05 PM.


#8 RicketyComputer

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Posted 06 May 2016 - 06:05 PM

FSS:

Farbar Service Scanner Version: 27-01-2016
Ran by changzheng (administrator) on 05-05-2016 at 17:11:01
Running from "C:\Users\changzheng\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****

MBAR:

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.05.05.05
  rootkit: v2016.04.17.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18282
changzheng :: CHANGZHENG-PC [administrator]
 
05/05/2016 5:05:09 PM
mbar-log-2016-05-05 (17-05-09).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 374026
Time elapsed: 1 hour(s), 15 minute(s), 20 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#9 RicketyComputer

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Posted 06 May 2016 - 06:09 PM

I do not have permission to post the logs from MiniToolbox for some reason...


RKill:

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/05/2016 05:18:41 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\changzheng\Downloads\FSS.exe (PID: 9396) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001


#10 Broni

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Posted 06 May 2016 - 08:28 PM

What about Security Check and MBAM?


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#11 RicketyComputer

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Posted 06 May 2016 - 09:45 PM

Oh right.....

Sorry.

SecurityCheck:

 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
????????   
  (On Access scanning disabled!) 
 Error obtaining update status for antivirus!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 8 Update 60  
 Java version 32-bit out of Date! 
 Google Chrome (48.0.2564.97) 
 Google Chrome (50.0.2661.75) 
 Google Chrome (log...) 
 Google Chrome (plugins...) 
 Google Chrome (SetupMetrics.pma..) 
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Bitdefender 60-Second Virus Scanner pdscan.exe  
 Bitdefender 60-Second Virus Scanner pdiface.exe  
 Symantec Norton Online Backup NOBuAgent.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 27% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
MBAM:

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 05/05/2016
Scan Time: 5:04 PM
Logfile: 
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.05.05.05
Rootkit Database: v2016.04.17.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: changzheng
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 374140
Time Elapsed: 1 hr, 22 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#12 Broni

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Posted 06 May 2016 - 10:02 PM

You should be able to post MiniToolbox log now.


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#13 RicketyComputer

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Posted 06 May 2016 - 10:04 PM

MTB:

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by changzheng (administrator) on 05-05-2016 at 17:12:04
Running from "C:\Users\changzheng\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5742 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global defaultcurhoplimit=64 icmpredirects=enabled taskoffload=disabled mldlevel= mldversion=
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : changzheng-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : telus
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 18-F4-6A-BC-05-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 18-F4-6A-BC-05-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:569:78c5:b400:5d62:d313:5f2e:5164(Preferred) 
   Temporary IPv6 Address. . . . . . : 2001:569:78c5:b400:100a:be8b:d2cb:6908(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::5d62:d313:5f2e:5164%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.69(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : May-05-16 9:20:19 AM
   Lease Expires . . . . . . . . . . : May-06-16 4:01:32 PM
   Default Gateway . . . . . . . . . : fe80::aa39:44ff:fea8:8ae0%11
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 219739242
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-63-61-B8-1C-75-08-AF-10-D1
   DNS Servers . . . . . . . . . . . : 2001:568:ff09:10a::54
                                       2001:568:ff09:10b::54
                                       192.168.1.254
                                       75.153.176.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 1C-75-08-AF-10-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  node-1w7jr9n24twqrzrke3a0v8lzo.ipv6.telus.net
Address:  2001:568:ff09:10a::54
 
Name:    google.com
Addresses:  2607:f8b0:400a:803::200e
 172.217.2.110
 
 
Pinging google.com [2607:f8b0:400a:800::200e] with 32 bytes of data:
Reply from 2607:f8b0:400a:800::200e: time=10ms 
Reply from 2607:f8b0:400a:800::200e: time=10ms 
 
Ping statistics for 2607:f8b0:400a:800::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 10ms, Maximum = 10ms, Average = 10ms
Server:  node-1w7jr9n24twqrzrke3a0v8lzo.ipv6.telus.net
Address:  2001:568:ff09:10a::54
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 2001:4998:58:c02::a9
 206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:
Reply from 2001:4998:44:204::a7: time=49ms 
Reply from 2001:4998:44:204::a7: time=54ms 
 
Ping statistics for 2001:4998:44:204::a7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 54ms, Average = 51ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...18 f4 6a bc 05 89 ......Microsoft Virtual WiFi Miniport Adapter
 11...18 f4 6a bc 05 89 ......Broadcom 802.11n Network Adapter
 10...1c 75 08 af 10 d1 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.69     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.69    281
     192.168.1.69  255.255.255.255         On-link      192.168.1.69    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.69    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.69    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.69    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::aa39:44ff:fea8:8ae0
  1    306 ::1/128                  On-link
 11     33 2001:569:78c5:b400::/64  On-link
 11    281 2001:569:78c5:b400:100a:be8b:d2cb:6908/128
                                    On-link
 11    281 2001:569:78c5:b400:5d62:d313:5f2e:5164/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::5d62:d313:5f2e:5164/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/04/2016 06:45:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: worldofwarships.exe, version: 0.5.5.0, time stamp: 0x572187b1
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098858e
Exception code: 0x40000015
Fault offset: 0x000a327c
Faulting process id: 0x1f3c
Faulting application start time: 0xworldofwarships.exe0
Faulting application path: worldofwarships.exe1
Faulting module path: worldofwarships.exe2
Report Id: worldofwarships.exe3
 
Error: (05/04/2016 03:48:02 PM) (Source: Application Hang) (User: )
Description: The program etaps64.exe version 14.1.0.5716 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: f04
 
Start Time: 01d1a656cf497db2
 
Termination Time: 7
 
Application Path: C:\ETAP 1410 Demo\etaps64.exe
 
Report Id: 3a17e6d7-124a-11e6-9bc4-1c7508af10d1
 
Error: (05/04/2016 12:49:43 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.19135, time stamp: 0x56a1bbe2
Faulting module name: EXPLORERFRAME.dll, version: 6.1.7601.19135, time stamp: 0x56a1c981
Exception code: 0xc0000005
Fault offset: 0x0000000000010586
Faulting process id: 0x424
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (05/03/2016 09:34:21 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary _RQueryOnce.
 
System Error:
The system cannot find the file specified.
.
 
Error: (04/22/2016 10:43:23 AM) (Source: Application Error) (User: )
Description: Faulting application name: OUTLOOK.EXE, version: 14.0.7167.5000, time stamp: 0x56ba7e18
Faulting module name: mso.dll, version: 14.0.7166.5000, time stamp: 0x56968460
Exception code: 0xc0000005
Fault offset: 0x000b3c65
Faulting process id: 0x1e4c
Faulting application start time: 0xOUTLOOK.EXE0
Faulting application path: OUTLOOK.EXE1
Faulting module path: OUTLOOK.EXE2
Report Id: OUTLOOK.EXE3
 
Error: (04/22/2016 10:43:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: OUTLOOK.EXE, version: 14.0.7167.5000, time stamp: 0x56ba7e18
Faulting module name: mso.dll, version: 14.0.7166.5000, time stamp: 0x56968460
Exception code: 0xc0000005
Fault offset: 0x000b3c65
Faulting process id: 0x1e58
Faulting application start time: 0xOUTLOOK.EXE0
Faulting application path: OUTLOOK.EXE1
Faulting module path: OUTLOOK.EXE2
Report Id: OUTLOOK.EXE3
 
Error: (04/19/2016 08:17:31 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary _RQueryOnce.
 
System Error:
The system cannot find the file specified.
.
 
Error: (04/18/2016 06:22:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: BDUARemovalTool.exe, version: 0.0.0.0, time stamp: 0x56cda1c2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000002e03de0
Faulting process id: 0x16dc
Faulting application start time: 0xBDUARemovalTool.exe0
Faulting application path: BDUARemovalTool.exe1
Faulting module path: BDUARemovalTool.exe2
Report Id: BDUARemovalTool.exe3
 
Error: (04/14/2016 03:51:20 PM) (Source: Application Hang) (User: )
Description: The program WoWSLauncher.exe version 0.3.20.345 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1c50
 
Start Time: 01d196a008939f00
 
Termination Time: 20
 
Application Path: C:\Games\World_of_Warships\WoWSLauncher.exe
 
Report Id: 5b4871a0-0293-11e6-a9c9-1c7508af10d1
 
Error: (04/10/2016 09:05:34 AM) (Source: Application Error) (User: )
Description: Faulting application name: Hacknet.exe, version: 1.0.0.0, time stamp: 0x569d76f6
Faulting module name: libcef.dll, version: 3.2556.1351.0, time stamp: 0x564c8ba5
Exception code: 0xc0000005
Fault offset: 0x01756cd0
Faulting process id: 0xbb8
Faulting application start time: 0xHacknet.exe0
Faulting application path: Hacknet.exe1
Faulting module path: Hacknet.exe2
Report Id: Hacknet.exe3
 
 
System errors:
=============
Error: (05/05/2016 09:20:44 AM) (Source: Service Control Manager) (User: )
Description: The \FileSystem\DtlDrvProtect service failed to start due to the following error: 
%%2
 
Error: (05/05/2016 09:20:37 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
EfiMon
 
Error: (05/05/2016 09:19:50 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\System32\Drivers\Efimon.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (05/04/2016 12:07:26 PM) (Source: Service Control Manager) (User: )
Description: The Adobe Acrobat Update Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (05/04/2016 10:13:32 AM) (Source: Service Control Manager) (User: )
Description: The \FileSystem\DtlDrvProtect service failed to start due to the following error: 
%%2
 
Error: (05/04/2016 10:13:32 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
EfiMon
 
Error: (05/04/2016 10:13:02 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\System32\Drivers\Efimon.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (05/04/2016 10:11:53 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (05/04/2016 10:08:51 AM) (Source: Service Control Manager) (User: )
Description: The \FileSystem\DtlDrvProtect service failed to start due to the following error: 
%%2
 
Error: (05/04/2016 10:08:51 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
EfiMon
 
 
Microsoft Office Sessions:
=========================
Error: (05/04/2016 06:45:36 PM) (Source: Application Error)(User: )
Description: worldofwarships.exe0.5.5.0572187b1MSVCR110.dll11.0.51106.15098858e40000015000a327c1f3c01d1a657b7c3ce0eC:\Games\World_of_Warships\worldofwarships.exeC:\Games\World_of_Warships\MSVCR110.dll0f765465-1263-11e6-9bc4-1c7508af10d1
 
Error: (05/04/2016 03:48:02 PM) (Source: Application Hang)(User: )
Description: etaps64.exe14.1.0.5716f0401d1a656cf497db27C:\ETAP 1410 Demo\etaps64.exe3a17e6d7-124a-11e6-9bc4-1c7508af10d1
 
Error: (05/04/2016 12:49:43 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.1913556a1bbe2EXPLORERFRAME.dll6.1.7601.1913556a1c981c0000005000000000001058642401d1a62843430a2dC:\Windows\Explorer.EXEC:\Windows\system32\EXPLORERFRAME.dll58607894-1231-11e6-9bc4-1c7508af10d1
 
Error: (05/03/2016 09:34:21 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary _RQueryOnce.
 
System Error:
The system cannot find the file specified.
 
Error: (04/22/2016 10:43:23 AM) (Source: Application Error)(User: )
Description: OUTLOOK.EXE14.0.7167.500056ba7e18mso.dll14.0.7166.500056968460c0000005000b3c651e4c01d19cbe75d00b3dC:\PROGRA~2\MICROS~3\Office14\OUTLOOK.EXEC:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dllb50dcda4-08b1-11e6-8503-1c7508af10d1
 
Error: (04/22/2016 10:43:16 AM) (Source: Application Error)(User: )
Description: OUTLOOK.EXE14.0.7167.500056ba7e18mso.dll14.0.7166.500056968460c0000005000b3c651e5801d19cbe6e10b06eC:\PROGRA~2\MICROS~3\Office14\OUTLOOK.EXEC:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dllb10d2afc-08b1-11e6-8503-1c7508af10d1
 
Error: (04/19/2016 08:17:31 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary _RQueryOnce.
 
System Error:
The system cannot find the file specified.
 
Error: (04/18/2016 06:22:47 PM) (Source: Application Error)(User: )
Description: BDUARemovalTool.exe0.0.0.056cda1c2unknown0.0.0.000000000c00000050000000002e03de016dc01d199d151cc6e42C:\Users\changzheng\AppData\Local\Temp\BDRemovalTool\BDUARemovalTool.exeunknown38d1afb5-05cd-11e6-b070-1c7508af10d1
 
Error: (04/14/2016 03:51:20 PM) (Source: Application Hang)(User: )
Description: WoWSLauncher.exe0.3.20.3451c5001d196a008939f0020C:\Games\World_of_Warships\WoWSLauncher.exe5b4871a0-0293-11e6-a9c9-1c7508af10d1
 
Error: (04/10/2016 09:05:34 AM) (Source: Application Error)(User: )
Description: Hacknet.exe1.0.0.0569d76f6libcef.dll3.2556.1351.0564c8ba5c000000501756cd0bb801d19342a887be2fC:\steam\steamapps\common\Hacknet\Hacknet.exeC:\steam\steamapps\common\Hacknet\libcef.dll0e0e7fab-ff36-11e5-bfb1-1c7508af10d1
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-05-05 09:19:50.528
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-05 09:19:50.404
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 10:13:02.156
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 10:13:02.031
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 10:08:22.946
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 10:08:22.822
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 07:40:19.745
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-04 07:40:19.620
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-03 22:48:31.263
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-05-03 22:48:31.123
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\efimon.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
18 Wheels of Steel - American Long Haul (HKLM-x32\...\WT088649) (Version: 2.2.0.95 - WildTangent) Hidden
360压缩 (HKLM-x32\...\360压缩) (Version: 3.0.0.2013 - 360安全中心)
360安全卫士 (HKLM-x32\...\360安全卫士) (Version: 10.2.0.2001 - 360安全中心)
360游戏大厅 (HKCU\...\360Game) (Version: 3.1.3.1006 - 360安全中心)
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Acer Crystal Eye webcam (HKLM-x32\...\{51F026FA-5146-4232-A8BA-1364740BD053}) (Version: 1.0.4.5 - Liteon)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3005 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 20.0.0.233 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
AdVenture Capitalist (HKLM-x32\...\Steam App 346900) (Version:  - Hyper Hippo Games)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT088295) (Version: 2.2.0.95 - WildTangent) Hidden
Age of Empires II: HD Edition (HKLM-x32\...\Steam App 221380) (Version:  - Hidden Path Entertainment, Ensemble Studios)
Backup Manager Basic (HKLM-x32\...\{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WT088300) (Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled® 3 (HKLM-x32\...\{E99C27B2-EB2E-4244-9F5C-A96F55100F0C}) (Version: 1.1.13.4753 - Electronic Arts, Inc.)
Besiege (HKLM-x32\...\Steam App 346010) (Version:  - Spiderling Studios)
Bitdefender 60-Second Virus Scanner (HKLM\...\{CCEA2053-D975-4E38-AC09-4D5E6DAC6B6F}) (Version: 1.0.3.76 - Bitdefender)
Blackhawk Striker 2 (HKLM-x32\...\WT088373) (Version: 2.2.0.95 - WildTangent) Hidden
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 14.0.2.3 - Broadcom Corporation)
Build-a-lot 2 (HKLM-x32\...\WT088310) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT088312) (Version: 2.2.0.95 - WildTangent) Hidden
Content Manager (HKLM-x32\...\{B64BC516-2406-43AE-A21A-1E387A2343B1}) (Version: 2.70 - Magellan)
Cook, Serve, Delicious! (HKLM-x32\...\Steam App 247020) (Version:  - Vertigo Gaming Inc.)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.3216.50 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT088318) (Version: 2.2.0.95 - WildTangent) Hidden
Discord (HKCU\...\Discord) (Version: 0.0.288 - Hammer & Chisel, Inc.)
Dora's Carnival Adventure (HKLM-x32\...\WT088393) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.18.1 - Dropbox, Inc.)
Dxtory version 2.0.129 (HKLM-x32\...\Dxtory2.0_is1) (Version: 2.0.129 - ExKode Co. Ltd.)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
ETAP 14.1.0 Demo (HKLM\...\{10D59BD8-143F-4D0F-B062-F8A81A0C09ED}) (Version: 14.1.0 - Operation Technology, Inc.) Hidden
ETAP 14.1.0 Demo (HKLM-x32\...\InstallShield_{10D59BD8-143F-4D0F-B062-F8A81A0C09ED}) (Version: 14.1.0 - Operation Technology, Inc.)
Extended Asian Language font pack for Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
FATE (HKLM-x32\...\WT088413) (Version: 2.2.0.95 - WildTangent) Hidden
From The Depths (HKLM-x32\...\Steam App 268650) (Version:  - Brilliant Skies Ltd.)
Game Channels (HKLM-x32\...\WildTangentGameProvider-acer-main) (Version: 3.1.0.10 - WildTangent, Inc.)
GeniusBox (HKCU\...\GeniusBoxBHO) (Version: 1.0.1 - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 50.0.2661.75 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.7 - Google Inc.) Hidden
Hacknet (HKLM\...\Steam App 365450) (Version:  - Team Fractal Alligator)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Chipset Device Software (HKLM-x32\...\{98f335cd-0a32-4b3f-b74c-ef9480e834f0}) (Version: 10.0.27 - Intel® Corporation) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Driver Update Utility 2.0 (HKLM-x32\...\{59DB38EB-F864-4E10-841D-38CFBCF864B0}) (Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2993 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Jewel Quest - Heritage (HKLM-x32\...\WT088653) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT088350) (Version: 2.2.0.95 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WT088445) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.6.1 - Kobo Inc.)
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.14 - Acer Inc.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.309.1 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0804-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM-x32\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SOAP Toolkit 3.0 (HKLM-x32\...\{BCB4C18A-ACA6-4383-8688-E19933A705DD}) (Version: 3.0.1325.4 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{B40EE88B-400A-4266-A17B-E3DE64E94431}) (Version: 10.1.2731.0 - Microsoft Corporation)
Microsoft SQL Server 2012 (64-bit) (HKLM\...\Microsoft SQL Server SQLServer2012) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{E75776B2-EAE5-42F9-A800-0A10763DEDF0}) (Version: 11.0.2318.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Setup (English) (HKLM\...\{8CB0713F-CFE0-445D-BCB2-538465860E1A}) (Version: 11.1.3128.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{0E8670B8-3965-4930-ADA6-570348B67153}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{86CE1746-9EFF-3C9C-8755-81EA8903AC34}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft VSS Writer for SQL Server 2012 (HKLM\...\{3E0DD83F-BE4C-4478-86A0-AD0D79D1353E}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML4SP2 (HKLM-x32\...\{451BB54C-8B23-4455-8BDC-14FC7D43E056}) (Version: 1.00.0000 - Logiciel Dr Tax Software Inc.)
MuseScore 2 (HKLM-x32\...\{D0969A82-E79E-45D9-95D2-B2824880F780}) (Version: 2.0.2 - Werner Schweer and Others)
MyWinLocker (HKLM-x32\...\{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation)
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.1.10.2728 - Electronic Arts, Inc.)
PDF Split And Merge Basic (HKLM-x32\...\{9A40D2F8-9458-458B-95E3-B57797C574E1}) (Version: 2.2.4 - Andrea Vacondio)
Penguins! (HKLM-x32\...\WT088449) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT088364) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies™ (HKLM-x32\...\{5E6536C2-E79A-49CF-83EA-817AD81F9FC8}) (Version: 1.2.0.1093 - Electronic Arts, Inc.)
Polar Bowler (HKLM-x32\...\WT088453) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT088457) (Version: 2.2.0.95 - WildTangent) Hidden
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
QQ拼音输入法5.2 (HKLM-x32\...\QQ拼音输入法) (Version: 5.2 - 搜狗公司)
QQ音乐2015 (HKLM-x32\...\QQMusic) (Version: 12.5.3324.906 - 腾讯科技(深圳)有限公司)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
ROBLOX Player for changzheng (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Studio for changzheng (HKCU\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
RoomPlus (HKLM-x32\...\RoomPlus) (Version:  - 北京联众电脑技术有限公司)
SAP Crystal Reports runtime engine for .NET Framework (32-bit) (HKLM-x32\...\{4A10D640-13F1-4A13-BAD1-3E3790511B17}) (Version: 13.0.10.1385 - SAP)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
SimCity™ (HKLM-x32\...\{F70FDE4B-8F86-4eb6-8C8E-636EC89F6419}) (Version: 4.0.86.0859 - Electronic Arts)
SinaWeiqi (HKLM-x32\...\{A1D87855-03A5-41EE-9FF2-2469A2313BDE}) (Version:  - )
SkinPlus (HKLM-x32\...\SkinPlus) (Version:  - 北京联众电脑技术有限公司)
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype™ 7.15 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.15.103 - Skype Technologies S.A.)
Source Filmmaker (HKLM-x32\...\Steam App 1840) (Version:  - Valve)
Spotify (HKCU\...\Spotify) (Version: 1.0.18.60.g5fe0413d - Spotify AB)
SQL Server 2012 Common Files (HKLM\...\{1D411379-9CE0-4B13-A19B-72D3222DD620}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server 2012 Common Files (HKLM\...\{202AAF1F-69AA-442A-B59F-6B54B1AD07C6}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Services (HKLM\...\{18B2A97C-92C3-4AC7-BE72-F823E0BC895B}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Services (HKLM\...\{84FBCA4A-D650-4B0D-8094-EC0671FA9B91}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Shared (HKLM\...\{54FF8FAB-DE27-4187-82F1-EBAE6AEE869A}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server 2012 Database Engine Shared (HKLM\...\{6603C2CE-3C54-4F1D-92F9-8390CD4CCCA8}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
SQL Server Browser for SQL Server 2012 (HKLM-x32\...\{4B9E6EB0-0EED-4E74-9479-F982C3254F71}) (Version: 11.0.2100.60 - Microsoft Corporation)
Sql Server Customer Experience Improvement Program (HKLM\...\{BED1EA3D-592D-4305-9D1F-20F03726EFC1}) (Version: 11.0.2100.60 - Microsoft Corporation) Hidden
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
UFile 2014 (HKLM-x32\...\{BAF69D89-5F75-4872-8389-74157F5E3087}) (Version: 18.20.0000 - Thomson Reuters DT Tax and Accounting Inc.)
UFile 2015 (HKLM-x32\...\{1FF95F73-AB46-472B-AF7A-D032400F1FFA}) (Version: 19.20.0000 - Thomson Reuters DT Tax and Accounting Inc.)
UFile Updater 2014 (HKLM-x32\...\{85DEECC9-38D1-4BA9-A8DD-09282CFB97C8}) (Version: 10.12.0010 - Thomson Reuters DT Tax and Accounting Inc.)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.3f2 - Unity Technologies ApS)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088553) (Version: 2.2.0.95 - WildTangent) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.11.14 - WildTangent)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 4.20 (32 位) (HKLM-x32\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
World of Tanks - Common Test (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812ct}_is1) (Version:  - Wargaming.net)
World of Tanks (HKLM-x32\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C812NA}_is1) (Version:  - Wargaming.net)
World of Warships (HKCU\...\{1EAC1D02-C6AC-4FA6-9A44-96258C37C814na}_is1) (Version:  - Wargaming.net)
WPS Office (9.1.0.5217) (HKCU\...\Kingsoft Office) (Version: 9.1.0.5217 - Kingsoft Corp.)
Zuma's Revenge (HKLM-x32\...\WT088517) (Version: 2.2.0.95 - WildTangent) Hidden
开心象棋 (HKCU\...\kxxq) (Version: 2.9.3.1014 - 360安全中心)
斗地主 (HKCU\...\360ddz) (Version: 2.9.3.1015 - 360安全中心)
百度云上传控件 2.0.0 (HKLM-x32\...\百度云上传控件) (Version: 2.0.0 - 百度在线网络技术(北京)有限公司)
百度云同步盘 (HKLM-x32\...\百度云) (Version: 3.9.5 - 百度在线网络技术(北京)有限公司)
百度云管家 (HKLM-x32\...\百度云管家) (Version: 5.3.4 - 百度在线网络技术(北京)有限公司)
联众军棋 (HKLM-x32\...\联众军棋) (Version:  - 北京联众电脑技术有限公司)
联众围棋 (HKLM-x32\...\联众围棋) (Version:  - 北京联众电脑技术有限公司)
联众大厅 (HKLM-x32\...\联众大厅) (Version:  - 北京联众电脑技术有限公司)
腾讯QQ2012 (HKLM-x32\...\{052CFB79-9D62-42E3-8A15-DE66C2C97C3E}) (Version: 1.88.5058.0 - 腾讯科技(深圳)有限公司)
迅雷7 (HKLM-x32\...\thunder_is1) (Version:  - 迅雷网络技术有限公司)
酷我K歌 (HKLM-x32\...\KwSing) (Version:  - 酷我科技)
 
========================= Devices: ================================
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 70%
Total physical RAM: 5814.71 MB
Available physical RAM: 1689.71 MB
Total Virtual: 11627.61 MB
Available Virtual: 5649.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:229.01 GB) (Free:23.76 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:78.12 GB) (Free:32.79 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:68.36 GB) (Free:9.64 GB) NTFS
4 Drive f: (New Volume) (Fixed) (Total:76.17 GB) (Free:9.55 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CHANGZHENG-PC
 
Administrator            changzheng               Guest                    
 
========================= Restore Points =================================
03-05-2016 16:34:09 Windows Update
 
**** End of log ****


#14 Broni

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Posted 06 May 2016 - 10:43 PM

Are you located in China?

I believe this is your AV program:

360压缩

which is 360 Security Center or Qihoo 360

I can't read Chinese so your log is not very clear to me.


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#15 RicketyComputer

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Posted 07 May 2016 - 10:38 AM

Are you located in China?

I believe this is your AV program:

360压缩

which is 360 Security Center or Qihoo 360

I can't read Chinese so your log is not very clear to me.

No, I'm not located in China...






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