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TRUE KEY Invading my Laptop, Please help !


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22 replies to this topic

#1 Kez8

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Posted 04 May 2016 - 11:05 AM

Hi folks, 
I installed the latest adobe flashplayer today.  However, unfortunately another program downloaded with it, called  " True Key "   I am unable to uninstall with my general "Uninstall programs " feature under the "Control panel " heading.
I did a bit of searching on the net to see what I could find out about this True key program, apparently, it is not good for computers, in general, slows them down etc.
I very much want to get rid of True Key, is there a straight forward simple way I can do it, Please ?
I have, incidently, already, searched for it under " Extensions" in my Firefox, but  this program does not appear there....

Edit: Moved topic from Windows Crashes, BSOD, and Hangs Help and Support to the more appropriate forum, ,for forum continuity. ~ Animal

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#2 Aura

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Posted 04 May 2016 - 11:16 AM

Hi Kez8 :)

True Key is a legitimate program developped by Intel.

https://www.truekey.com/?locale=en

It isn't malicious and safe to use. My guess is that you downloaded Adobe Flash Player directly from Adobe's website, and forgot to uncheck the promotional offers that came with it?

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#3 JohnC_21

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Posted 04 May 2016 - 11:16 AM

Is this the application? If not in your Uninstall program list look for it in Addons or Extensions in your browser options.

 

https://help.truekey.com/hc/en-us/articles/212870718-How-do-I-uninstall-the-True-Key-app-from-my-Windows-device-

 

Edit: Aura beat me to it  :)  


Edited by JohnC_21, 04 May 2016 - 11:18 AM.


#4 Kez8

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Posted 04 May 2016 - 12:38 PM

Hi Aura, and John,  thank you so much for your swift replies,   but, believe it or not,  I actually managed to uninstall it, ~Myself !  :bananas:

Wonders will never cease  ...... :hysterical: 



#5 JohnC_21

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Posted 04 May 2016 - 01:07 PM

Thanks for the update. Could you post how you removed it if it was not listed in Uninstall Programs?



#6 Aura

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Posted 04 May 2016 - 01:08 PM

Edit: Aura beat me to it :)


Fastest poster on BC ;)

Glad to see that you managed to uninstall it Kez :)

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#7 Kez8

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Posted 05 May 2016 - 06:11 AM

Thanks for the update. Could you post how you removed it if it was not listed in Uninstall Programs?

 

Well, how about I'm a super brill techno whizz, and used my own secret strategy... :bowdown: :bowdown: :bowdown:   ...That's ok, folks show your full appreciation of my obvious brilliance .... :thumbsup2:

 

.... Well ok, that's not quite how it happened....

Like I said,  previously, I  had clicked “Uninstall programs “  several times, waited and waited…. Nothing happened… so I gave up ……   However !

  I made a final attempt with the Uninstall feature, ~After, I had been on this forum…. Same thing happened… Nothing ! ….  So, in frustration I left it there, opened a new window and did further research on the internet…

Having exhausted my research, I clicked off the window, and then,  low and behold what should greet my eyes  but a large box with “ True Key uninstall “ waiting for me to click on it… so I did …. as the meerkat says ~  Simplez   :busy:

 



#8 emilyheronx

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Posted 29 September 2016 - 11:11 AM

Hi everyone!

 

Seen some people come to this post looking for an answer when there wasn't really one, so here it is (I made an account specially to share this because it had been really annoying me).

Right click on the True Key desktop icon and choose show in folder. Back up to the folder which is just called True Key and there is a link to uninstall there. Its easy!

 

Emily xx 



#9 Aura

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Posted 29 September 2016 - 11:15 AM

You simply have to uninstall it from the Control Panel :)

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#10 DustySkye

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Posted 30 September 2016 - 11:36 AM

So i just had this problem and i never got a miracle pop up or anything in my uninstall files to get rid of this. SO. if you can't beat em, join em, right? I had to go find the actual site and do a proper download and then go back to uninstall it from my system. pain in the rear that i have to reboot it now (it's waiting to restart as i type this) but i figured if anyone else if having problems with this and getting as angry as i am i am obligated to help :P good luck people. Also, it still says i don;t have flash in my system. NOT A HAPPY KITTY!  :nono:



#11 aldrin007

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Posted 17 October 2016 - 03:15 PM

Had the same problem after uninstalling true key using RevoPro still remain after boot up witch was strange, the easiest way to remove it is to go to C:\Program Files and search the file true key and there you will find uninstall...


Edited by aldrin007, 17 October 2016 - 03:18 PM.


#12 sbbeeman

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Posted 28 October 2016 - 04:49 PM

I called Intel support at this number 1 (866) 622 3911 (option 1) and a tech walked me through this for Windows 10: Go to This PC> Windows© >Windows> The rest is from memory because the True Key folder disappeared after I found several files starting with Truekey ...uninstaller and I clicked the one with the .exe extenstion. 



#13 i900

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Posted 31 October 2016 - 10:53 PM

The software True Key was truly developed by Intel??? but for an unknown reason the Installer was from McAFee!!!?  For more information about the software you can check the link below:

 

http://www.shouldiremoveit.com/Intel-Security-True-Key-162344-program.aspx

 

 

After the (McAFee/Intel) True Key software was installed on the computer caused a lot of problems.  When the computer starts, the Windows Explorer keep crashing and restarting, the CPU meter gone up to 80-90% high.  The computer was running very slow.  virtually, you cannot use the computer to do anything.

 

Eventually, I manged to uninstall the McAFee's/Intel True Key software and the computer is now running like it should be.  My advice to you is, never install this sort of software. otherwise you never know who is watching you.

 

Enjoy IT.



#14 Aura

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Posted 01 November 2016 - 07:14 AM

McAfee is part of Intel Security.

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#15 Skllcandy

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Posted 16 November 2016 - 07:16 AM

Its in control panel --> uninstall programs.

its not called truekey but intel...truekey






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