Posted 06 August 2006 - 05:07 PM
Hi, so this is what happened:
--Yesterday (Saturday, Aug. 5), found that I was infected with some sort of spyware. As far as I could tell, it was Spy Sheriff, possibly others.
--Since I had been infected with a spyware virus a month before (Trojan, I believe), I tried the same program to get rid of the previous virus--SmitFraudFix, which I still had on my desktop, and which I downloaded from this site.
--However, when I went through the process, instead of reaching the red screen automatically rebooting me, nothing happened, except for a pop up menu asking me if I wanted to do a system restore or continue working in Safe Mode (I clicked the latter), and then nothing. So I hit "Q" to quit SmitFraudFix.
--Now I can't remember of the exact order, but I'm pretty sure I tried going back to normal mode, but instead of booting up normally, after the initial Windows XP screen, it went black, almost as if it turned off, then a blue screen flashed, so quickly that I couldn't see what was written except for the word "Error" which obviously jumped out at me, then rebooted. It continued like this in a continual loop.
--So I hit F8 to go back to Safe Mode with Networking. I downloaded SmitRem, went through the process, and again, I didn't reach the red automatic reboot screen. However, all signs of Spy Sheriff seem to be gone--none of its files in the Task Manager/Performance, I even did a search for "spy sheriff.exe" and didn't find it, it's not in my "Add/Remove Programs." Internet connection is fine.
--I tried doing a System Restore, both to the point where I received the Spy Sheriff, and to an even earlier date of about 2 weeks ago, but once it would reboot, I would hit the loop again. Then I would go into Safe Mode with Networking and a menu would appear saying "System Restore didn't work."
--So I can't get back to normal Windows XP! Everytime I shutdown or restart the computer, it goes into that loop--Windows XP screen, black, flashing of blue screen with some sort of Error message, then back again. Thankfully, I can bypass the loop by hitting F8 and going into Safe Mode or Safe Mode with Networking.
--I have a Compaq Presario X1010, purchased fall of 2003. It's been pretty reliable. I have Spybot and an expired Norton--oh yeah, and I used Spybot when I was in Normal mode and got rid of some spyware, but of course it didn't get rid of Spy Sheriff.
--The only new things I've installed is Party Poker.net a couple days ago, but I don't think that was the cause. I've searched the forums on here but nothing seems to match my problem. Please help! 99 bucks for a 1 year extended warranty with Compaq is too much, and I don't have the money. Thanks!