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Constant BSOD ntoskrnl.exe + Restarts with no warnings


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#1 Pesos

Pesos

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Posted 29 April 2016 - 09:42 PM

Hi Guys, working on a friends computer who has recently been having trouble with his computer. As of late, his computer has been crashing to BSOD and restarting out of the blue(no bsod). If you guys would be so kind to help me out, I would appreciate it.

 

I suspect that it might be a display driver because most of the BSOD occurred during gameplay. We have already attempted to reinstall the graphic drivers to no avail. 

 

· OS - Windows 10
· x64
· Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full
· Age of system (hardware) ~2 years
· Age of OS installation - OS was reinstalled last year due to failing SSD

· CPU - AMD FX-6300
· Video Card - GTX 750
· MotherBoard - 970A-D3P

 

 
Speccy:
http://speccy.piriform.com/results/KnfCzt2q8q8ZCKJsozq86W8

Attached Files



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#2 usasma

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    Still visually handicapped (avatar is memory developed by my Dad


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Posted 01 May 2016 - 09:45 AM

Your UEFI/BIOS (version FB) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Please uninstall Gigabyte ET6 (EasyTune) and the Gigabyte On/Off CHarger as the are known to cause BSOD's on some Windows systems.

Also, if EasySaver is installed, please uninstall it also

 

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center.  This driver is known to cause BSOD's on some Windows systems.

 

NOTE:  these symptoms were from the previous release of OverDrive.  The new release uses the same driver name, but is dated from 4 November 2013.

Please un-install all AMD/ATI video stuff from Control Panel...Programs...Un-install a program.
Please note that I stated "video stuff", as some integrated processors may have the graphics chip built in (which may involve the chipset software).
Then, download (but DO NOT install) a fresh copy of the ATI drivers from http://www.amd.com (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLYhttp://www.sysnative.com/forums/showthread.php/668-ATI-video-cards-DRIVER-ONLY-installation-procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Un-install".  Reboot for changes to take affect.

Sometimes the driver remains and continues to cause BSOD's.  If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

 

 

**************************Fri Apr 29 18:04:49.786 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\042916-18796-01.dmp]
Windows 10 Kernel Version 10586 MP (6 procs) Free x64
Built by: 10586.212.amd64fre.th2_release_sec.160328-1908
System Uptime:0 days 0:27:26.508
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by :usbhub.sys
BugCheck 9F, {4, 12c, ffffe001f2f67040, fffff8025601d9b0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffe001f2f67040, The thread currently holding on to the Pnp lock.
Arg4: fffff8025601d9b0, nt!TRIAGE_9F_PNP on Win7 and higher
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_4_rtwlanu_IMAGE_usbhub.sys
  BIOS Version                  FB
  BIOS Release Date             10/28/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             970A-D3P
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler

 


3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri Apr 29 18:04:49.786 2016 (UTC - 4:00)**************************
usbfilter.sys               Tue Aug 28 21:27:12 2012 (503D6FF0)
AODDriver2.sys              Wed Nov 21 02:44:04 2012 (50AC8644)
amd_sata.sys                Fri Jun 28 00:50:15 2013 (51CD1607)
amd_xata.sys                Fri Jun 28 00:50:17 2013 (51CD1609)
AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)
RTKVHD64.sys                Tue Jun 10 08:20:20 2014 (5396F804)
rtwlanu.sys                 Mon Feb 16 01:42:38 2015 (54E1915E)
nvlddmkm.sys                Thu Aug  6 19:16:04 2015 (55C3EAB4)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
nvvad64v.sys                Thu Dec 17 07:47:18 2015 (5672AED6)
NvStreamKms.sys             Tue Dec 22 15:53:26 2015 (5679B846)
aswKbd.sys                  Tue Feb  2 09:57:15 2016 (56B0C3CB)
aswRdr2.sys                 Tue Feb  2 09:57:35 2016 (56B0C3DF)
aswRvrt.sys                 Tue Feb  2 09:58:04 2016 (56B0C3FC)
aswHwid.sys                 Tue Feb  2 09:59:03 2016 (56B0C437)
aswStm.sys                  Tue Feb  2 10:26:19 2016 (56B0CA9B)
aswVmm.sys                  Tue Feb  9 15:14:20 2016 (56BA489C)
aswSP.sys                   Thu Feb 18 09:11:12 2016 (56C5D100)
aswMonFlt.sys               Wed Mar  9 04:11:37 2016 (56DFE8C9)
aswSnx.sys                  Wed Mar  9 04:12:46 2016 (56DFE90E)

http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
 


Edited by usasma, 01 May 2016 - 09:48 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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