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how do I do a factory reset.


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#1 biggerdude84

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Posted 29 April 2016 - 05:18 PM

I have a hp 15 laptop how do you do a factory reset if you don't have the login,start up password, or reset disk.I cannot access my laptop

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#2 Agouti

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Posted 29 April 2016 - 05:59 PM

This looks like the User Guide for your computer.  Go to chapter 11 Backing up, restoring, and recovering, Recovering using HP Recovery Manager.



#3 usasma

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Posted 30 April 2016 - 08:05 AM

On an HP you tap F11 as the system starts in order to get to the recovery stuff.

You can also tap Esc - and then it'll let you tap F11 after the Esc screen loads


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