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Computer randomly crashes


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#1 randomuser257

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Posted 29 April 2016 - 12:50 PM

My computer has repeatedly been crashing several times per few minutes, ever since two power outages this morning.

 

Description of error (same codes):

 

Error code 10000050, parameter1 ff681fd0, parameter2 00000001, parameter3 f3111b7f, parameter4 00000000.

 

Source: System Error

 

Category: (102)

 

Event ID: 1003

 

Type: Error

 

System specifications:

 

HP Pavilion zt1000

 

Microsoft Windows XP Professional, Service Pack 3

 

Intel® Pentium® 4 Mobile CPU 1.50GHz

 

240 MB of RAM

 

120 GB Solid-state hard drive

 

Also, the power outages broke my wi-fi adapter (Wi-Pi, with drivers).

 

 

Please help me fix this situation.



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#2 iAnkitkhurana

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Posted 30 April 2016 - 03:06 PM

Can you reseat your system's RAM, that will help or get into safe mode and see if system still crashes.

 

If it doesn't crash in safe mode then try clean boot, perform the steps mentioned of Windows 7 in this link: https://support.microsoft.com/en-in/kb/929135


Edited by iAnkitkhurana, 30 April 2016 - 03:06 PM.


#3 usasma

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Posted 01 May 2016 - 02:49 PM

Once you're able to get back into Windows, please provide this info (I'm not sure if the SystemInfo report works in XP, but the other stuff does).

 

 

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it. 

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the TEST.NFO file.  If you have difficulties with making this work, please post back.  Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.


Edited by usasma, 01 May 2016 - 02:49 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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