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BSOD on login Windows 7


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#1 lordquas15

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Posted 29 April 2016 - 09:46 AM

BSOD when logging in. Started computer in safe mode. Error in generating perfmon. Text reads: An error occured while attempting to generate the report. The system cannot find the path specified.

 

Windows 7 (it is the original system, pre-installed)

64 bit

Not sure age of system

Intel Core i3-2310M CPU @ 2.10GHz

Intel HD Graphics Family

Toshiba Satellite P755-S5215

Laptop

Attached Files


Edited by lordquas15, 29 April 2016 - 10:17 AM.


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#2 usasma

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Posted 30 April 2016 - 07:20 AM

There are problems with these devices in Device Manager:

 

aswVmm    ROOT\LEGACY_ASWVMM\0000    This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver    ROOT\LEGACY_SPLDR\0000    This device is not present, is not working properly, or does not have all its drivers installed.
aswRvrt    ROOT\LEGACY_ASWRVRT\0000    This device is not present, is not working properly, or does not have all its drivers installed.

The first and last are parts of your Avast software - please:

- download  fresh copy of the latest version of Avast from their website

- uninstall the current version

- install the freshly downloaded version.

- reboot and check to see if those errors are gone from Device Manager.

 

The middle one is a driver that is supplied by Windows Update.

- the first thing to try is getting ALL available Windows Updates.

- beyond that, you can try uninstalling it, and then trying to get Windows Updates

- you can also try SFC.EXE /SCANNOW

This is a security driver, so I have to wonder about malware or hacking/cracking attempts also.

 

It appears that you might also have Trend Micro installed.  Please only install one antivirus/firewall/internet security app.

Please uninstall all but one.

 

Beyond that, this looks to be a registry corruption problem.

Try a System Restore point from a time before you started having the problem.

If that doesn't work then try a repair install (link thanks to Freebooter!:  http://www.sevenforums.com/tutorials/3413-repair-install.html  )

 

But, there's signs of Avast in the raw stack text of most of the memory dumps.
As such, I'd have to wonder if just uninstalling the Avast would fix your problem.
Try that first.

 

 

 

Debug session time: Wed Apr 27 13:31:05.020 2016 (UTC - 4:00)
Loading Dump File [C:\Users\john\SysnativeBSODApps\042716-19562-01.dmp]
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 0 days 0:02:07.331
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+99aa )
BugCheck 51, {1, fffff8a000024010, 1147000, 374}
BugCheck Info: REGISTRY_ERROR (51)
Bugcheck code 00000051
Arguments:
Arg1: 0000000000000001, (reserved)
Arg2: fffff8a000024010, (reserved)
Arg3: 0000000001147000, depends on where Windows bugchecked, may be pointer to hive
Arg4: 0000000000000374, depends on where Windows bugchecked, may be return code of
    HvCheckHive if the hive is corrupt.
BUGCHECK_STR:  0x51
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID:  X64_0x51_nt!_??_::NNGAKEGL::_string_+99aa
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler

 

CeKbFilter.sys              Wed Dec 29 03:44:53 2010 (4D1AF505)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
IntcDAud.sys                Fri Oct 15 04:28:17 2010 (4CB810A1)
LPCFilter.sys               Tue Jul 28 13:26:44 2009 (4A6F34D4)
NETwNs64.sys                Tue Jan  4 14:29:41 2011 (4D237525)
RTKVHD64.sys                Wed Feb  9 04:01:37 2011 (4D5257F1)
Rt64win7.sys                Thu Jan 13 06:57:19 2011 (4D2EE89F)
Sftfslh.sys                 Tue Oct  7 23:03:22 2014 (5434A97A)
Sftfslh.sys                 Fri Sep 30 12:43:06 2011 (4E85F19A)
Sftplaylh.sys               Tue Oct  7 23:03:44 2014 (5434A990)
Sftplaylh.sys               Fri Sep 30 12:43:05 2011 (4E85F199)
Sftredirlh.sys              Tue Oct  7 23:03:47 2014 (5434A993)
Sftredirlh.sys              Fri Sep 30 12:43:14 2011 (4E85F1A2)
Sftvollh.sys                Tue Oct  7 23:03:06 2014 (5434A96A)
Sftvollh.sys                Fri Sep 30 12:42:46 2011 (4E85F186)
SynTP.sys                   Thu Feb  3 21:59:28 2011 (4D4B6B90)
TVALZFL.sys                 Fri Jun 19 06:05:44 2009 (4A3B62F8)
TVALZ_O.SYS                 Mon Jul 13 22:19:26 2009 (4A5BEB2E)
Thpevm.SYS                  Mon Jun 29 04:15:37 2009 (4A487829)
WDKMD.sys                   Thu Dec 23 05:28:18 2010 (4D132442)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
aswFsBlk.SYS                Tue Mar  6 19:01:31 2012 (4F56A55B)
aswHwid.sys                 Tue Dec  1 03:51:25 2015 (565D5F8D)
aswMonFlt.sys               Wed Dec  9 11:00:36 2015 (56685024)
aswMonFlt.sys               Tue Mar  6 19:01:51 2012 (4F56A56F)
aswRdr2.sys                 Tue Dec  1 03:50:56 2015 (565D5F70)
aswRvrt.sys                 Tue Dec  1 03:51:05 2015 (565D5F79)
aswSP.SYS                   Tue Mar  6 19:04:03 2012 (4F56A5F3)
aswSP.sys                   Tue Jan 19 09:04:28 2016 (569E426C)
aswSnx.SYS                  Tue Mar  6 19:04:05 2012 (4F56A5F5)
aswSnx.sys                  Tue Feb 23 06:00:41 2016 (56CC3BD9)
aswSnx.sys                  Tue Jan 19 08:48:20 2016 (569E3EA4)
aswStm.sys                  Tue Dec  1 04:15:07 2015 (565D651B)
aswTdi.SYS                  Tue Mar  6 19:01:56 2012 (4F56A574)
aswVmm.sys                  Tue Dec  1 04:09:37 2015 (565D63D1)
aswrdr2.sys                 Tue Mar  6 19:02:19 2012 (4F56A58B)
bpenum.sys                  Thu Feb 17 05:42:03 2011 (4D5CFB7B)
bpmp.sys                    Thu Feb 17 05:42:11 2011 (4D5CFB83)
bpusb.sys                   Thu Feb 17 05:42:05 2011 (4D5CFB7D)
iaStor.sys                  Wed Jan 12 20:50:12 2011 (4D2E5A54)
igdkmd64.sys                Mon Apr  4 23:10:07 2011 (4D9A880F)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
jmcr.sys                    Mon Jan 31 03:04:13 2011 (4D466CFD)
npf.sys                     Fri Jun 25 12:50:58 2010 (4C24DE72)
nusb3hub.sys                Thu Feb 10 00:52:32 2011 (4D537D20)
nusb3xhc.sys                Thu Feb 10 00:52:33 2011 (4D537D21)
pgeffect.sys                Sun Jan 16 21:09:10 2011 (4D33A4C6)
tdcmdpst.sys                Thu Jul 30 04:39:35 2009 (4A715C47)
thpdrv.sys                  Sun Jun 28 22:02:56 2009 (4A4820D0)
tmactmon.sys                Mon Feb  8 04:57:04 2010 (4B6FDFF0)
tmcomm.sys                  Mon Feb  8 04:56:49 2010 (4B6FDFE1)
tmevtmgr.sys                Mon Feb  8 04:56:54 2010 (4B6FDFE6)
tmtdi.sys                   Mon Nov 23 05:41:18 2009 (4B0A66CE)
tos_sps64.sys               Wed Jun 24 01:31:09 2009 (4A41BA1D)

 

http://www.carrona.org/drivers/driver.php?id=CeKbFilter.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=LPCFilter.sys
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftfslh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftplaylh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=Sftredirlh.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=Sftvollh.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=TVALZFL.sys
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=Thpevm.SYS
http://www.carrona.org/drivers/driver.php?id=WDKMD.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=bpenum.sys
http://www.carrona.org/drivers/driver.php?id=bpmp.sys
http://www.carrona.org/drivers/driver.php?id=bpusb.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=jmcr.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=pgeffect.sys
http://www.carrona.org/drivers/driver.php?id=tdcmdpst.sys
http://www.carrona.org/drivers/driver.php?id=thpdrv.sys
http://www.carrona.org/drivers/driver.php?id=tmactmon.sys
http://www.carrona.org/drivers/driver.php?id=tmcomm.sys
http://www.carrona.org/drivers/driver.php?id=tmevtmgr.sys
http://www.carrona.org/drivers/driver.php?id=tmtdi.sys
http://www.carrona.org/drivers/driver.php?id=tos_sps64.sys
 


Edited by usasma, 30 April 2016 - 07:22 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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