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Posted 29 April 2016 - 02:40 AM
Posted 29 April 2016 - 03:55 PM
Have you tried booting into Sate Mode?
Is there any beep code error on startup?
Edited by Wolverine 7, 29 April 2016 - 04:03 PM.
Posted 29 April 2016 - 10:08 PM
I have tried booting into safe mode; the same happens as when I try to normal boot; black screen, then nothing aside from the screen timing out unless I move the mouse.
There is also no beeping that happens when the computer starts.
Posted 30 April 2016 - 10:38 AM
Ok,do you have Install or Recovery disk?
Also,do you have unbacked up data on the computer?
Edited by Wolverine 7, 30 April 2016 - 10:45 AM.
Posted 30 April 2016 - 11:47 AM
Posted 30 April 2016 - 02:06 PM
Ok understood,i think we need to get those files of before we go any further,
If you reset rather than refresh you will lose your personal files.
Since the options in your recovery drive are,nt working properly,could you plug in to another computer and get your files off that way?
Posted 30 April 2016 - 03:21 PM
Edited by theColeHardTruth, 30 April 2016 - 04:47 PM.
Posted 30 April 2016 - 04:44 PM
Posted 30 April 2016 - 06:09 PM
Well the Refresh woul,dnt erase your personal files but the Reset would..since we cant access any options we don,t have much choice but to copy the files to another computer.
Also,we need to hope you don,t have hardware problems,particularly with the hard-rive.
Not sure about software in this case cos ive never personally had this issue..I think your best bet is to plug into another computer,copy your files over directly and then troubleshoot from there if you can.
See if you can get access to another systems hard drive and do it that way,if not i.ll PM one of the Advanced Tech,s on Bleeping and get a better review of your options.
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