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Updates failing

Started by vardasnejo , Apr 28 2016 08:05 AM

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4 replies to this topic

#1 vardasnejo

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Posted 28 April 2016 - 08:05 AM

Hello,

I'm working on a friends window 7 machine which has been failing to update for apparently a significant amount of time.

Details of the failed updates are shown below:-

 

Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3143693)
Error details: Code 643
 
Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3136000)
Installation status: Failed
Error details: Code 643
 
Security Update for Microsoft Silverlight (KB3126036)
Error details: Code 670
 
Internet Explorer 11 for Windows 7 for x64-based Systems
Error details: Code 9C59
 
Update for Windows 7 for x64-based Systems (KB3138612)
Error details: Code 8007371B
 
Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3122661)
Error details: Code 643
 
Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3127233)
Error details: Code 643
 
Addtionally, Automatic Updates service is missing from the Services snap-in and the system readiness tool fails to install ("not correct for your system" or similar).
 
I have reset windows updates and cleaned up and reinstalled .net
 
regsvr32 wuaueng.dll returns a call to DllRegisterServer failure with 0x80070005 error and the SubInAcl tool from windows has no effect
 
CheckSUR shows the following unavailable repair files:
 
servicing\packages\Package_113_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_113_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_114_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_114_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_116_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_116_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_1_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.mum
servicing\packages\Package_for_KB3126446_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3126446_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_113_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_113_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_114_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_114_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_116_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_116_for_KB3123862~31bf3856ad364e35~amd64~~6.1.1.1.cat
servicing\packages\Package_1_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.13.cat
servicing\packages\Package_for_KB3126446_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3126446_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB3126446~31bf3856ad364e35~amd64~~6.1.1.0.cat
 
any help would be very much apprieciated

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#2 dc3

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Posted 29 April 2016 - 12:05 PM

Does this Windows 7 have SP1 installed?
 
Please download and run the Windows Update Troubleshooter.
 
Post the results in your topic.
 
Clicking on the link above will start the download automatically.

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#3 Midwesterner

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Posted 30 April 2016 - 10:59 PM

I've been having the same issue.  I have SP1, and I ran the troubleshooter, but it hasn't finished in over 30 minutes.  How long should I allow?


#4 vardasnejo

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Posted 01 May 2016 - 02:29 AM

Thanks for the reply, I'm currently away from home, so will work on this Tuesday at tge earliest.

#5 dc3

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Posted 01 May 2016 - 09:09 AM

I've been having the same issue.  I have SP1, and I ran the troubleshooter, but it hasn't finished in over 30 minutes.  How long should I allow?

You should post your own topic.  Posting your problem in another member's topic will only cause confusion if both issues are addressed.


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