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Novice Over-analyzing a Problem...lesson learned!


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#1 robby501

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Posted 28 April 2016 - 07:18 AM

Please excuse the typo in the title...It won't allow me to change it! :-(
 
I'm a novice user here, so please don't take what I say to be correct, but I have been suffering an ongoing issue for the last few days with CPU usage repeatedly hitting about 70% causing my notebook so slow and get a little warm when in use. All my scans came back clean.
 
I eventually tracked the problem down via task manager to svhost 15/16 and it seems that my pc was constantly trying to update Win10 but failing. The failing was seemingly caused by having my 'metered connection' setting switched to ON which didn't allow the automatic updates to be downloaded. I have a list of 'failed updates' as long as my arm. The solution was to switch off 'metered connection' in order to allow the updates, which took about 1 hour. Problem solved.
 
The moral of this story is that it's very easy to think that the problem is more complicated than it really is! What I thought was malware was in fact out-of-date software along with some poorly chosen update settings! 
 
Over-analyzing and 'thinking the worst' can be a real issue - especially for novices like myself. It can go on to cause worry, panic and lead the user to thinking up the wrong avenues as to the cause of their issue, as well as causing the user to act wrongly in trying to resolve such issues with the possible outcome of making things worse.
 
Lesson learned..but having said that, I guess it's always best to err on the side of caution!


Edited by robby501, 28 April 2016 - 07:44 AM.

Im a rookie and purely recreational pc user. Im utterly obsessed with security (even though I consider myself a safe and law-abiding internet user!) and run a combo of the following freeware security suites.....

Windows Defender/firewall

Regular scans with Malwarebytes, AdwCleaner, JRT, HitmanPro

 

 

 


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#2 Aura

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Posted 28 April 2016 - 08:11 AM

The moral of this story is that it's very easy to think that the problem is more complicated than it really is! What I thought was malware was in fact out-of-date software along with some poorly chosen update settings!


That pretty much describes the majority of issues I see posted online.

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#3 rp88

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Posted 28 April 2016 - 01:26 PM

Yeah, it's pretty easy to worry about things above what they really are. I've had it often. It's a natural human reaction, written deep into our DNA with the principle that "the rustle in the bushes could be the wind or it could be a lion about to pounce, If I think it's the lion and react accordingly even to the wind I'll be constantly scared and jumpy but I'll live, If I always assume it's the wind then one day I'll be something's lunch/breakfast/dinner hence won't pass on my genes".

Edited by rp88, 28 April 2016 - 01:26 PM.

Back on this site, for a while anyway, been so busy the last year.

My systems:2 laptops, intel i3 processors, windows 8.1 installed on the hard-drive and linux mint 17.3 MATE installed to USB

#4 Queen-Evie

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Posted 28 April 2016 - 04:17 PM

Please excuse the typo in the title...It won't allow me to change it! :-(


I changed it for you.

For what it's worth, over-analyzing also takes place when trying to help someone solve issues.

Sometimes we get so caught up in the "complicated", suggesting all sorts of things to do which don't work, that we forget about the BASICS.

We forget to ask basic questions, which might give a clue about the problem.

Many times it is a simple basic thing that solves the issue(s).

Edited by Queen-Evie, 28 April 2016 - 04:18 PM.


#5 mjd420nova

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Posted 28 April 2016 - 04:40 PM

There is a lot to be said for   K  I  S  S   Keep it simple, stupid.   Regardless of the symptoms described by the client, I always do a once over of the whole unit, physically ( hardware) and mentally(software).  Hardware faults are the easiest to find.  Software is another area where things like one digit off and the whole thing dumps, hard to get a handle on.  The WINX and GWX junk that Microsoft is putting in their updates will cause problems.  I set my units up to notify when updates are available, then I can select those that apply, exclude others and download and install when I want to.



#6 robby501

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Posted 28 April 2016 - 06:46 PM

 

The moral of this story is that it's very easy to think that the problem is more complicated than it really is! What I thought was malware was in fact out-of-date software along with some poorly chosen update settings!


That pretty much describes the majority of issues I see posted online.

 

 

 

Yeah, it's pretty easy to worry about things above what they really are. I've had it often. It's a natural human reaction, written deep into our DNA with the principle that "the rustle in the bushes could be the wind or it could be a lion about to pounce, If I think it's the lion and react accordingly even to the wind I'll be constantly scared and jumpy but I'll live, If I always assume it's the wind then one day I'll be something's lunch/breakfast/dinner hence won't pass on my genes".

 

 

 

Please excuse the typo in the title...It won't allow me to change it! :-(


I changed it for you.

For what it's worth, over-analyzing also takes place when trying to help someone solve issues.

Sometimes we get so caught up in the "complicated", suggesting all sorts of things to do which don't work, that we forget about the BASICS.

We forget to ask basic questions, which might give a clue about the problem.

Many times it is a simple basic thing that solves the issue(s).

 

 

 

There is a lot to be said for   K  I  S  S   Keep it simple, stupid.   Regardless of the symptoms described by the client, I always do a once over of the whole unit, physically ( hardware) and mentally(software).  Hardware faults are the easiest to find.  Software is another area where things like one digit off and the whole thing dumps, hard to get a handle on.  The WINX and GWX junk that Microsoft is putting in their updates will cause problems.  I set my units up to notify when updates are available, then I can select those that apply, exclude others and download and install when I want to.

 Thank you all for your input...and thank you Q.E.for re-editing the title of this topic!

Yes, the K.I.S.S principle is definitely worth remembering.....something that I used to hear banded about a lot whilst playing golf in my younger years, too! It's funny that it actually applies to many other areas and facades of life as well!

Thanks for taking an interest in my topic here.


Edited by robby501, 28 April 2016 - 06:47 PM.

Im a rookie and purely recreational pc user. Im utterly obsessed with security (even though I consider myself a safe and law-abiding internet user!) and run a combo of the following freeware security suites.....

Windows Defender/firewall

Regular scans with Malwarebytes, AdwCleaner, JRT, HitmanPro

 

 

 





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