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Msn, Firefox, Ie And Windows Media Player Crashing


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#1 CaptainZaltan

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Posted 05 August 2006 - 11:47 PM

Hi guys, this is my first post. I'm having some problems with Internet Explorer, Firefox, and MSN, as well as a possibly unrelated issue with windows media player. In the case of the first three, the program will load and work normally, but an exception window will pop up in each case saying that the program has malfunctioned (code 0xc0000005). As soon as I click on either send or don't send error report, the program will crash. Its probably important to mention here that if I do not click either button, the program will continue to work as normal, although the error window will remain open. This all started about a day ago after I was using a video editing program (Deskshare's Video Editing Magic). The program worked fine for a day or two, but then I received two blue screens while using it (the first time i've ever seen a blue screen in XP and i've been using the OS For years). After a restart, PCCillan detected and deleted 3 trojans, and Adaware took out several cookies and spyware. Virus scans are clean now and i've deleted the program and all of its files (that I could find), but the problem is still happening. i've tried uninstalling/reinstalling my NIC and the tcp/ip stack in case its a problem there, as well as upgrading IE, but it had no effect. I'm really not sure where to go from here....I suspect its a virus but PCCillan isn't detecting it. Any help would be greatly appreciated.

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#2 TMacK

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Posted 06 August 2006 - 12:26 AM

Welcome to Bleeping Computer CaptainZaltanPosted Image
Have a read thru this sticky from the Firefox Forum about Quicktime/Real/Windows Media Player Issues,and hopefully there will be something in there to help you out.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 Enthusiast

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Posted 06 August 2006 - 01:02 AM

Try removing all but one stick of ram (if you have more than one).
If the problem persists change the stick of ram to another one.

If the problem still persists run some ram tests:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp
http://www.memtest.org/
http://www.memtest86.com/




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