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Posted 26 April 2016 - 10:16 PM
Posted 28 April 2016 - 02:22 PM
If it has W8, try getting to Startup Repair: http://www.eightforums.com/tutorials/2843-automatic-repair-run-windows-8-a.html
Worst case, try a REFRESH.
If that doesn't work, then try a RESET (it'll wipe everything - so backup their stuff first!)
Posted 28 April 2016 - 11:51 PM
Posted 30 April 2016 - 06:43 AM
From FreeBooter, try this link: "How to Do a Repair Install to Fix Windows 7"
Beyond that, you're looking at backing up your data and doing a clean install of W7
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