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Several programs cannot update


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6 replies to this topic

#1 gleo634

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Posted 26 April 2016 - 02:37 PM

HI there,

 

I am not sure what to do or how to proceed.

 

I am prompted to update my java version but when I click on the popup it does nothing, so I try to install via an exe from the site and I get Error code 1603.

 

My graphics card is out of date so I try to install the update but nothing happens.

 

Unsure about what was going on I decided to give the windows repair tool a go from bleepingcomputers. I get a strange "Could not create uninstall shortcut".

 

At this point I am getting worried as I'm starting to think i'm infected with something.  As some background, my windows updates have been failing recently too.

 

Any help would be appreciated.


Edited by hamluis, 26 April 2016 - 03:47 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 Slurppa

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Posted 27 April 2016 - 04:26 AM

Hello gleo634

I have had similar problems with Java. Try to uninstall it from Programs and Features before reinstalling.

Before we tackle those other problems I would like to run malware scan:

Download 51a46ae42d560-malwarebytes_anti_malware.MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
    • Click Export and save the log as a .txt file on your Desktop or another location.
  • If the scan detected any threats, click Apply Actions.
    • To complete any actions taken you will be prompted to restart your computer...click on Yes.
    • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
    • Check the box next to Scan Log. Choose the most current scan and click View.
    • Click Export and save the log as a .txt file on your Desktop or another location.
Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.

Member of the Bleeping Computer A.I.I. early response team!


#3 gleo634

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Posted 27 April 2016 - 04:19 PM

Before I go ahead and follow what you have written, I am currently using Microsoft security Essentials and Malwarebytes Anti-malware home (premium) so here are the results from that scan unless you want me to download the above malware bytes and perform another scan?

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 28/04/2016
Scan Time: 07:01
Logfile: mbResults
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.04.27.07
Rootkit Database: v2016.04.17.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Glenn Leong

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 323174
Time Elapsed: 3 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

With regards to the java problem, it is more widespread than just the java update. Trying to install the windows repair tool would not succeed either, or updating my graphics drivers.



#4 Slurppa

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Posted 27 April 2016 - 05:02 PM

Before I go ahead and follow what you have written, I am currently using Microsoft security Essentials and Malwarebytes Anti-malware home (premium) so here are the results from that scan unless you want me to download the above malware bytes and perform another scan?

No need, your current scan is the same.

With regards to the java problem, it is more widespread than just the java update. Trying to install the windows repair tool would not succeed either, or updating my graphics drivers.

Yes, I will help with those problems but I would like to know if you are able to install Java as I mentioned in my previous post. Problems you are having aren't necessarily connected to each other. Malwarebytes log came out clean. Lets run ESET just to be sure.

ESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.
  • Post the log from your desktop here.
About Windows Repair All In One, when you are prompted about shortcut folder try selecting
"Install shortcuts for current user only".

Is this a laptop or desktop computer? What is your graphic card model?

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#5 gleo634

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Posted 28 April 2016 - 05:25 PM

I tried uninstalling which succeeded and when I go to reinstall I get an error code 1603.

 

Used ESET:

 

C:\Users\Glenn Leong\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\W4WFGSDQ\ab6e0ac3[1].exe    a variant of Win32/DownloadAssistant.C potentially unwanted application    cleaned by deleting
C:\Users\Glenn Leong\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\7833GELX\setup[1].exe    a variant of Win32/DownloadAssistant.C potentially unwanted application    cleaned by deleting
C:\Windows\Installer\4b66a.msi    a variant of Win32/Verti.Q potentially unwanted application    deleted

 

With the Windows Repair All In One, I tried shortcuts for the current user and still came up with the same error "could not create uninstall shortcut"

 

This is a desktop computer

 

Graphics card is an nvidia GTX 560 Ti v364.51



#6 Slurppa

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Posted 02 May 2016 - 03:27 PM

Hi gleo634
 
Sorry for delay.
 
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:

  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • List Restore Points

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.


Edited by Slurppa, 02 May 2016 - 03:27 PM.

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#7 gleo634

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Posted 03 May 2016 - 05:22 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Glenn Leong (administrator) on 04-05-2016 at 08:21:11
Running from "C:\Users\Glenn Leong\Downloads"
Windows 7 Professional Service Pack 1 (X64)
Model:  Manufacturer:
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================
========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : GlennLeong-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : local
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 70-71-BC-D7-31-DE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2
   Physical Address. . . . . . . . . : 00-1F-BC-09-74-9A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-1F-BC-09-74-9B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e80d:1b11:3b07:b465%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 04 May 2016 06:51:35
   Lease Expires . . . . . . . . . . : 05 May 2016 06:51:35
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 234889148
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-16-C5-0C-00-1F-BC-09-74-9B
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.local:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B821BABF-5024-429F-A3ED-C6E8C5B12411}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  NB6PLUS4W.home
Address:  192.168.1.1

Name:    google.com
Addresses:  2404:6800:4006:806::200e
      216.58.199.78


Pinging google.com [216.58.199.78] with 32 bytes of data:
Reply from 216.58.199.78: bytes=32 time=18ms TTL=56
Reply from 216.58.199.78: bytes=32 time=19ms TTL=56

Ping statistics for 216.58.199.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 19ms, Average = 18ms
Server:  NB6PLUS4W.home
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=202ms TTL=50
Reply from 98.138.253.109: bytes=32 time=200ms TTL=50

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 200ms, Maximum = 202ms, Average = 201ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...70 71 bc d7 31 de ......802.11n Wireless LAN Card
 13...00 1f bc 09 74 9a ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) #2
 11...00 1f bc 09 74 9b ......Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    276
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    276
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    276 fe80::/64                On-link
 11    276 fe80::e80d:1b11:3b07:b465/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/04/2016 06:53:09 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2016 06:51:53 AM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/04/2016 06:51:53 AM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/03/2016 05:39:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/03/2016 05:37:43 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/03/2016 05:37:43 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/03/2016 07:38:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/03/2016 07:37:10 AM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/03/2016 07:37:10 AM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/02/2016 05:23:08 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (05/04/2016 06:51:35 AM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147942402.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 7 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 5 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 4 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 6 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/04/2016 06:51:18 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (05/03/2016 05:37:27 PM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: Task Scheduler service failed to load tasks at service startup. Additional Data: Error Value: 2147942402.


Microsoft Office Sessions:
=========================
Error: (05/04/2016 06:53:09 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/04/2016 06:51:53 AM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/04/2016 06:51:53 AM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/03/2016 05:39:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/03/2016 05:37:43 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/03/2016 05:37:43 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/03/2016 07:38:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/03/2016 07:37:10 AM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\bin\steamwebhelper.exe

Error: (05/03/2016 07:37:10 AM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for F:\Program Files\Steam\steam.exe

Error: (05/02/2016 05:23:08 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

7-Zip 15.14 (x64) (HKLM\...\7-Zip) (Version: 15.14 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Battlefleet Gothic: Armada (HKLM\...\Steam App 363680) (Version:  - Tindalos Interactive)
Creative Audio Control Panel (HKLM-x32\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.41 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version: 1.03 - Creative Technology Limited)
Creative System Information (HKLM-x32\...\SysInfo) (Version: 1.10 - Creative Technology Limited)
Dolby Digital Live Pack (HKLM-x32\...\Dolby Digital Live Pack) (Version: 3.00 - Creative Technology Limited)
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.18.1 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.35.1 - Dropbox, Inc.) Hidden
DTS Connect Pack (HKLM-x32\...\DTS Connect Pack) (Version: 1.00 - Creative Technology Limited)
Endless Legend (HKLM\...\Steam App 289130) (Version:  - AMPLITUDE Studios)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23506 (HKLM-x32\...\{23daf363-3020-4059-b3ae-dc4ad39fed19}) (Version: 14.0.23506.0 - Microsoft Corporation)
Mozilla Firefox 45.0.2 (x64 en-GB) (HKLM\...\Mozilla Firefox 45.0.2 (x64 en-GB)) (Version: 45.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.2.5941 - Mozilla)
NVIDIA 3D Vision Controller Driver 364.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 364.44 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 364.51 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 364.51 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.2.55 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.2.55 - NVIDIA Corporation)
NVIDIA Graphics Driver 364.51 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 364.51 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.51.0 - SAMSUNG Electronics Co., Ltd.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.2.55 - NVIDIA Corporation) Hidden
Skyshine's BEDLAM (HKLM\...\Steam App 367600) (Version:  - Skyshine Games)
Sound Blaster X-Fi (HKLM-x32\...\{20288888-A7AF-4B24-8AEB-398D20CD563C}) (Version: 1.0 - Creative Technology Limited)
Tivizen (HKLM-x32\...\{6B66B234-4B70-4920-A8B2-26DE58308A76}) (Version: 1.1.4172 - iCube)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.8.7 - Tweaking.com)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.2 - VideoLAN)
Vulkan Run Time Libraries 1.0.3.0 (HKLM\...\VulkanRT1.0.3.0) (Version: 1.0.3.0 - LunarG, Inc.)

========================= Devices: ================================

Could not list devices.

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 6135.17 MB
Available physical RAM: 3384.61 MB
Total Virtual: 12268.54 MB
Available Virtual: 9276.39 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.88 GB) (Free:176.89 GB) NTFS
3 Drive e: (Teletran 2) (Fixed) (Total:2794.39 GB) (Free:76.76 GB) NTFS
4 Drive f: (Cybertron) (Fixed) (Total:1862.89 GB) (Free:810.44 GB) NTFS
5 Drive g: (Teletran 1) (Fixed) (Total:2794.39 GB) (Free:211.21 GB) NTFS

========================= Users: ========================================

User accounts for \\GLENNLEONG-PC

Administrator            Glenn Leong              Guest                    

========================= Minidump Files ==================================

C:\Windows\Minidump\020816-44023-01.dmp
C:\Windows\Minidump\031816-29421-01.dmp
C:\Windows\Minidump\032216-28173-01.dmp
C:\Windows\Minidump\042716-26130-01.dmp
C:\Windows\Minidump\123115-17113-01.dmp
C:\Windows\Minidump\123115-19250-01.dmp
========================= Restore Points ==================================

Could not list Restore Points.

**** End of log ****
 


Edited by gleo634, 03 May 2016 - 05:24 PM.





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