Hi Everyone; call me newfan.I am a dad recently hurt in a car accident with a son who likes to catch viruses on computers which i know nothing about and really need help. We bought a desktop Dell Vostro 200Windows 7 Home Premium (x64) Service Pack 1 (build 7601)computer from someone online that swore that the computer was good and clean but is far from the truth. With no backup CD, i cannot wipe the drive (which i know not how to do anyway) , we cannot burn any dvd nor cd. We tried to download free software such as microsoft updates(malwarebytes super anti-spyware) but the computer rejects it ,stating that i do not have administrator rights or its locked and rolls back all installs.Also i bought Iolo System Mechanic Pro, and every time i do a full scan , the program closes . Please help a broke computer
Edited by newfan, 26 April 2016 - 11:02 AM.