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Newfan Saying Hi

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#1 newfan


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Posted 26 April 2016 - 10:47 AM

Hi Everyone; call me newfan.I am a dad recently hurt in a car accident with a son who likes to catch viruses on computers which i know nothing about and really need help. We bought a desktop Dell Vostro 200Windows 7 Home Premium (x64) Service Pack 1 (build 7601)computer from someone online that swore that the computer was good and clean but is far from the truth. With no backup CD, i cannot wipe the drive (which i know not how to do anyway) , we cannot burn any dvd nor cd. We tried to download free software such as microsoft updates(malwarebytes super anti-spyware) but the computer rejects it ,stating that i do not have administrator rights or its locked and rolls back all installs.Also i bought Iolo System Mechanic Pro, and every time i do a full scan , the program closes . Please help a broke computer 

Edited by newfan, 26 April 2016 - 11:02 AM.

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#2 ScathEnfys


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Posted 26 April 2016 - 11:16 AM

:welcome: newfan! Please make sure to read over the rules real quick, and then post a thread explaining the problems you have in a little more detail over in the Am I Infected? forum.
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