I am a long-time user of PCs (since 1984) with a lot of experience but very little formal training in M/S OSs. I also have a lot of friends who bring me their sick PCs for help. Sometimes I can't kill all the bugs or restore good functionality to Windows. For those times I hope to get help from BleepingComputer Forums. It looks to me like the virus writers and hackers are out-running the people at M/S. I hope you folks can help.