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Internet Drops but I Stay Connected To Router ??


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#1 charliebrown233

charliebrown233

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Posted 25 April 2016 - 06:35 PM

      Okay so I recently moved into an apartment like setting where aprox. 8 devices are connected to the wifi. Most being phones; excluding the two laptops and one ps4. The problem I'm getting is i'll lose connection to the internet, but no yellow triangle error appears in on the wifi logo in the bottom right corner. I seem to be the only device on the network experiencing this problem. If i disconnect myself and reconnect myself then i'm good for anywhere from 5 seconds to 5 minutes. I tried messing around with some settings within my router but nothing seems to work. I even tried kicking every device off except for me and I still get kicked off. This laptop is only two weeks old and the first thing I did was put Spy-Bot S&D on it. It seems to have excellent connection when I am connected, downloaded a game and was getting 10mbps

 

I have comcast internet with the following router;

Model: DPC3939B

Vendor: Cisco

Hardware Revision: 1.0

Processor Speed: 447.28

MHz DRAM: 524288 MB

Flash: 128 MB

 

Here's some logs that I found in the router

------event logs------

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 20:46:16 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 18:58:34 Critical

[Dhcpc][1733]: erouter0 T1 Expired, Enter Renew State 2016/4/24 18:33:43 Notice

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 17:39:41 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 08:14:00 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 02:23:27 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/24 01:14:24 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 23:03:51 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 20:25:44 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 20:00:29 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/23 01:42:12 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/22 22:03:58 Critical

[Dhcpc][1733]: erouter0 T1 Expired, Enter Renew State 2016/4/22 18:33:43 Notice

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/22 17:57:35 Critical

[Docsis][558]: No Ranging Response received - T3 time-out 2016/4/21 22:16:15 Critical

 

-----firewall logs-----

 

FW.IPv6 INPUT drop, 431 Attempts.

2016/4/23 21:58:02 Firewall Blocked FW.IPv6 FORWARD drop, 5582 Attempts.

2016/4/24 21:05:45 Firewall Blocked Device MAC:****, 2648 Attempts.

2016/4/24 20:57:18 Device Blocked Device MAC:****, 880 Attempts.

2016/4/24 20:57:18 Device Blocked FW.IPv6 INPUT drop, 742 Attempts.

2016/4/24 20:56:42 Firewall Blocked Device MAC:****, 3890 Attempts.

2016/4/24 20:56:42 Device Blocked Device MAC:****, 8446 Attempts.

2016/4/24 20:56:42 Device Blocked Device MAC:****, 1119 Attempts.

2016/4/24 20:57:07 Device Blocked

 

----my firewall is set to completely open btw. not sure why its blocking any device connected to it. I get disconnected either way; no firewall or light firewall.

  System Information

Machine name: CREATIVE-PC

Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English)

System Manufacturer: TOSHIBA

System Model: Satellite A305 BIOS: InsydeH2O Version 1.70 Processor: Pentium® Dual-Core CPU T4200 @ 2.00GHz (2 CPUs), ~2.0GHz Memory: 3072MB RAM Available OS Memory: 2940MB RAM Page File: 2302MB used, 3575MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX 

 

 

I hope this is enough information to get an answer, I want to throw this laptop through my window.

Thank You.



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