I am working on a Dell Inspiron 570 4GB RAM, 300GB HDD, Win 7 Home Premium X64 which gets a black screen after log in screen with active mouse cursor.
Computer does boot into safe mode!
I have tried everything in the book and nothing seems to work. I could use some help.
I have tried the following:
1- Uplugged and drained power from computer, reseated HDD, RAM, cables, etc....
2- Performed System Diagnostics and test via the boot sector + memory test. (all passed)
2- System Restore and Last known good configuration.
3- MBR Repair via the Recovery Disk, Ran chkdsk /r and sfc /scannow
chkdsk returned: The first NTFS boot sector is unreliable or corrupt. Reading second boot sector insteasd, and resumed the rest of the chkdsk operation. After it finished it also mentioned that the
MFT mirror is corrupeted<<<<<ATTENTION or MFT is missing or something. I am sure this has something to do with this.
sfc returned no errors.
fixed MBR fixed boot and rebuilt BCD
4- Virus Scan and removal of some Junk and a Severe Threat Virus with: MalwareBytes, Eset, Rkill, Windows Safety Scanner, Malwarebytes Anti-Rootkit, all came out clean in the second round of scans.
5- Install and uninstall video driver, updated driver ATI Radeon.
6- Explorer.exe in task list RUN> New task did not work either. Also checked regedit and it is in registry where it should be.
7- msconfig> startup disabled the unnecessary programs.
8- Ran Windows all in one Repair Utility.
I have not tried:
1- a new power supply or cmos battery
2- reset BIOS
3- change Legacy to UEFI, simply...... i don't see it on BIOS>BOOT!!
Please Help! I appreciate it. Thank You forum!!!
Edited by PC_TECH2016, 25 April 2016 - 06:44 PM.