I had posted a topic in the Windows Crashes,BSOD,and Help forum but was asked to post here for help.
My Laptop installed automatic updates for Windows 10 and then I clicked to restart it. I am now getting a blue screen error
Your PC ran into a problem and needs to restart error code: 0xc000021a
It then tries to carry out an Automatic Repair by restarting but then it just goes back to the original blue screen.
Microsoft advise after automatic repair to select Troubleshoot > Advanced options > System Restore but I received an error message saying it had failed.
Laptop is a Toshiba Satellite C50 running Windows 10.
I have tried to reset and keep files and then end up getting message to say this has failed and then end up with the error message.
I can access the boot menu through F12 and changed the boot order to boot from OD as I have been given a windows disc with windows 10 on but not sure how to get it to run the windows disk? I have restarted but still in the blue screen automatic repair screens?
Any help would be great as a a loss. Have posted on the Microsoft forum but had no reply,