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Win 10 won't boot up after updates ..................... aghhh!


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7 replies to this topic

#1 Slime58

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Posted 25 April 2016 - 10:55 AM

Hi guys

I was working on my Acer Aspire laptop this morning when I got a notification that my machine would restart at 9.25am to finish a Windows Update.

It did that but hasn't been able to boot up since then!!!!!

I get a black screen with the Win 10 blue window logo with a handful of white dots slowly spinning clockwise.

Windows10_logo_thumb.jpg

It'll do that for a few minutes before restarting. It'll only go as far as the screen with the blue window on it.

It's been doing this all day long ..................................... but I need it to work, it's critical for my business.

As it's Win 10 it won't let me boot into safe mode via the F8 key.

Having googled from another PC, it appears I can only boot into safe mode once the machine has booted up!!

I wan't safe mode so that I can do a system restore as soon as possible.

I really am in a mess here.

Any thoughts?

Thanks in advance,

 

Slime58



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#2 FreeBooter

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Posted 25 April 2016 - 12:21 PM

You can use Windows 10 Setup DVD to boot your computer to Safe Mode or restore Windows to date when it was working.


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#3 Slime58

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Posted 25 April 2016 - 12:30 PM

You can use Windows 10 Setup DVD to boot your computer to Safe Mode or restore Windows to date when it was working.

 

I don't have a Windows 10 Setup DVD as my Win 10 was merely a free upgrade from Windows 8 !!



#4 JohnC_21

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Posted 25 April 2016 - 12:51 PM

You can download the iso directly here or use the Media Creation Tool



#5 usasma

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Posted 26 April 2016 - 06:13 AM

You can also try this (it works most times).

Let the system boot to the spinning circle and let it spin for 5 seconds or so (an estimate)

Then force shutdown the system by holding the power button down.

Do it again, then do it again - by the 3rd time you should see something in print below the spinning circle (usually it's "Please wait" or "Preparing Automatic Repair")

 

Other suggestions here:  http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

See steps 4, 5, and 6 for systems that don't boot into Windows


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#6 Slime58

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Posted 27 April 2016 - 03:49 AM

I decided to take it to a computer shop I've used before as I needed a speedy resolution.

He put a dongle in and, after about 20 minutes, I got a call to say all was well ......................................... thankfully!

He wouldn't tell me what was on the dongle he booted my machine from, but, he only charged me a few quid so I thought

that will do me!

Thanks for all your help guys,

 

Slime58



#7 JohnC_21

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Posted 27 April 2016 - 08:08 AM

He probably had a Windows 8.1 10 recovery drive on a USB. You can create one if you run into a similar problem. 

 

http://windows.microsoft.com/en-us/windows-10/create-a-recovery-drive


Edited by JohnC_21, 27 April 2016 - 08:17 AM.


#8 eLPuSHeR

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Posted 28 April 2016 - 06:06 AM

Agred. If this happens to you again you can try booting the w10 installation cd -> choose advanced options (from repair); command prompt.

 

Do a chkdsk c: /f (c being the drive where Windows resides)

 

and then go to c:

and delete the windows\softwaredistribution folder contents (BUT BE VERY CAREFUL. DO NOT DELETE ANYTHING ELSE).

 

Reboot afterwards.


Edited by eLPuSHeR, 28 April 2016 - 06:07 AM.





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