thank you so much for your help
Now that you’re free from malware, as long as your computer seems to be running well, please follow these simple steps to tidy up you computer and decrease the likelihood of getting infected again:
- double click on adwcleaner.exe to run the tool
- click on Uninstall
- confirm with Yes.
Download & run Delfix
- download Delfix from here to remove many of the tools we've used during the cleaning process.
- ensure “Remove disinfection tools” is checked.
Also place a checkmark next to:
o Create registry backup
o Purge system restore
You can delete all other logs and programs we’ve used that are on your desktop. Just click on them and press Delete.
SpywareBlaster. SpywareBlaster protects against bad ActiveX, it immunizes your PC against them. It blocks over 11,000 bad sites and uses no resources of your computer.
Update and run Malwarebytes. This really is an excellent program that you should also update and run on a regular basis, probably weekly.
It’s important to keep programs up to date so that malware doesn't exploit any old security flaws.
FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated.
Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
green if it's safe
yellow for caution
red for unsafe
You can download the WOT add-on for Firefox, Chrome, Internet Explorer, Opera, and Safari browsers. It does not slow down your browsing experience, it is easy to use and free. Just click “Download” and you are ready to go!
MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
A couple of links with information here and here which can answer any questions you might have about installing/using it.
Be careful when downloading free software. Many free programs come bundled with adware, many of which cause redirects/popups and verge on being malware. There is a program that automatically “unckecks” the boxes you may not notice when downloading programs.
Download and install Unchecky .
Download and install CryptoPrevent
Crypto Ransomware Warning
There are particularly nasty “Ransomware” infections out there at the moment that encrypt your files and the only way possible to get them “de-crypted” is to pay a ransome. You can read more about this here.
- download CryptoPrevent
- save the file to your Desktop and then open the program by clicking Run when prompted from your browser or by going to the desktop where the file was saved and double-clicking.
- accept all the defaults during the install. The last screen of the install has a checkmark in "Launch CryptoPrevent". This will launch the program once you click Finish
- you will get a prompt asking if you purchased a Product Key for Automatic Updates. Click No
- you will then be prompted to learn more about automatic updates or if you want to purchase a key. This is up to you but you don't have to
- click OK to continue and select your protection level. Go ahead and click OK.
- click the Apply button to set Default protection
- you may get a message stating that Windows Sidebar and Desktop Gadgets are a major security vulnerability and asking you if you want to disable them. If you don't use these features, answer Yes.
You are now protected.
Note: The free version doesn't provide automatic updates but should be updated often, (at least weekly), as this infection has serious consequences. To update it manually, open the program, select the “Updates” menu then select Check for Updates to see if there are any available.
I also recommend that you read the following:
Best Practices for Safe Computing - Prevention of Malware Infection by miekiemoes
Simple and easy ways to keep your computer safe and secure on the Internet by Lawrence Abrams
I will keep this open for 24 hours in case you have any problems, after which I’ll close the topic.