Posted 24 April 2016 - 04:06 PM
Posted 24 April 2016 - 07:34 PM
Wait until the system stops responding, then as soon as you can, please generate these reports:
1) Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis: http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this: http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2) Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
Posted 24 April 2016 - 08:32 PM
Wait until the system stops responding, then as soon as you can, please generate these reports:
1) Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis: http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this: http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2) Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
Posted 25 April 2016 - 05:04 AM
A whole bunch of these errors in the Admin LogFile:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Start by opening up "services.msc" (without the quotes) from the Run dialog.
Scroll down to the Computer Browser service and check to see what it's set as. You can see the standard settings here: http://www.blackviper.com/
According to Black Viper, it's supposed to be set on Manual - but read the details
Once that's done, right click on the Computer Browser service and select "Properties"
Then click on the Dependencies tab and check all of the services there to be sure that they're set properly.
In particular, check the Server service - as it's referred to in the error message.
Black Viper says the Server service should be set to Automatic and should already be started (if not, start it yourself - and then monitor that it stays started)
Also, there's many Live Kernel Events from May through December of 2015 - did you fix any problems back then?
If you can recall, please describe them.
Beyond that, there's no other clear cut problems.
Please let us know about the items that I described above.
Then we'll see about what direction we should take from here.
Posted 25 April 2016 - 12:45 PM
A whole bunch of these errors in the Admin LogFile:
The Computer Browser service depends on the Server service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.Start by opening up "services.msc" (without the quotes) from the Run dialog.
Scroll down to the Computer Browser service and check to see what it's set as. You can see the standard settings here: http://www.blackviper.com/
According to Black Viper, it's supposed to be set on Manual - but read the details
Once that's done, right click on the Computer Browser service and select "Properties"
Then click on the Dependencies tab and check all of the services there to be sure that they're set properly.
In particular, check the Server service - as it's referred to in the error message.
Black Viper says the Server service should be set to Automatic and should already be started (if not, start it yourself - and then monitor that it stays started)
Also, there's many Live Kernel Events from May through December of 2015 - did you fix any problems back then?
If you can recall, please describe them.
Beyond that, there's no other clear cut problems.
Please let us know about the items that I described above.
Then we'll see about what direction we should take from here.
I did not find anything wrong with the above steps. I can't remember any specific updates/fixes from that time. Could you specify some possible events that I maybe have done? Thanks!
Posted 26 April 2016 - 06:26 AM
With a Live Kernel Event, the most common thing is the system shutting down unexpectedly.
More info on that here: http://support.microsoft.com/kb/2028504
0 members, 0 guests, 0 anonymous users