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Suspicious tasks and possibly a keylogger.


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7 replies to this topic

#1 Hetsig

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Posted 23 April 2016 - 03:26 PM

I installed a trial version of the AVG tune up thing and i saw in my startup programs that i had a syssvcs entry in there that i haven't seen before so i got paranoid and ran the malware bytes and found a hotkey hook in my windows/SysWOW64 folder.

 

There's also some weird task entries that i don't know what they do.

Also an iStart entry somewhere in my chrome (remember deleting that 2 years ago but apparently not.).

 

Would greatly take advice and help ^^.

 

Edit: Also a side note maybe. sometimes for no apparent reason my language on my keyboard is set from Swedish to Norwegian. I haven't installed Norwegian language :/.

Attached Files


Edited by Hetsig, 23 April 2016 - 03:28 PM.


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#2 nasdaq

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Posted 24 April 2016 - 08:59 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

This will disable the run tasks for the C:\WINDOWS\syssvcs.exe processes.

Before we delete the files please submit it to VirusTotal and find out what we are dealing with.
Follow the instructions on this page.
https://www.virustotal.com/

Post the results for my review.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM-x32\...\Run: [] => [X]
IFEO\origin.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\originer.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO\originuninstall.exe: [Debugger] "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
FF Extension: No Name - C:\Users\Hetsig\AppData\Roaming\Mozilla\Firefox\Profiles\jb7u88kf.default-1451584279159\Extensions\jid1-8N68vRDhzgyGfg@jetpack.xpi [2016-04-10]
FF HKLM\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET Smart Security\Mozilla Thunderbird => not found
FF HKLM-x32\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET Smart Security\Mozilla Thunderbird => not found
CHR HomePage: Default -> hxxp://www.istartsurf.com/?type=sy&ts=1432941639&z=a27f3790643cacccddda9cagbz6c6o8t5z3g3qbw0e&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190
CHR StartupUrls: Default -> "","hxxp://www.istartsurf.com/?type=hp&ts=1432941631&z=28e10ce6273004ca358e3acg5z3c1o9t4z7gbqdz6o&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190"
CHR Extension: (Chrome Web Store Payments) - C:\Users\Hetsig\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-02]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security\Engine\22.6.0.142\Exts\Chrome.crx [2016-03-16]
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Security\Engine\22.6.0.142\Exts\Chrome.crx [2016-03-16]
U3 idsvc; no ImagePath
Task: {173E8B16-CD1D-41F2-A805-B86F5125F639} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {4BA6E8F0-D001-4AE4-A125-874DDF02FD33} - \Microsoft\Windows\Setup\GWXTriggers\Time-3xd -> No File <==== ATTENTION
Task: {4D729845-A589-4941-A25B-177E070FBCCC} - System32\Tasks\Update\Microsoft Windows Updates => C:\WINDOWS\syssvcs.exe <==== ATTENTION
Task: {597DE360-1351-4D7F-83CC-E129287499D7} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {810F7C4A-C985-4354-AC8D-059B3C9CC113} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {87678F7C-73B3-4C7D-9C88-DB4A8991B5EA} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {BE13A63A-4DA5-47CF-ADFD-9AE94EFBD798} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {E8A0401C-D316-46C8-A268-D3BCF8726787} - System32\Tasks\Update\CacheTask => C:\WINDOWS\syssvcs.exe <==== ATTENTION
Task: {EDDB0394-627D-4486-8650-D4383D009CAB} - System32\Tasks\{B35EAE67-4D78-4ABF-B8E8-823D70C22229} => pcalua.exe -a C:\Users\Hetsig\AppData\Roaming\istartsurf\UninstallManager.exe -c  -ptid=smt

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.
===
Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882

If still present after the update you can remove the old version(s) of Java via the Control Panel > Programs and Features applet.
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
===

Please post the logs and let me know what problem persists with this computer.

#3 Hetsig

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Posted 24 April 2016 - 02:08 PM

I did not find the exe in c:windows so i couldn't scan it.

 

I updated the java to the latest and it uninstalled the old for me in the installer which was nice.

 

I did a farbar scan again after the fixlog was created and there's still these in there:

 

Chrome: 
=======
CHR HomePage: Default -> hxxp://www.istartsurf.com/?type=sy&ts=1432941639&z=a27f3790643cacccddda9cagbz6c6o8t5z3g3qbw0e&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190
CHR StartupUrls: Default -> "","hxxp://www.istartsurf.com/?type=hp&ts=1432941631&z=28e10ce6273004ca358e3acg5z3c1o9t4z7gbqdz6o&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190"
 
It doesn't pop up as my start page though so i don't know what those does.
 
I'll include the latest farbar scan too if you want to look.

Attached Files


Edited by Hetsig, 24 April 2016 - 02:27 PM.


#4 nasdaq

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Posted 25 April 2016 - 07:19 AM

Try this one more time.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start


CloseProcesses:

CHR HomePage: Default -> hxxp://www.istartsurf.com/?type=sy&ts=1432941639&z=a27f3790643cacccddda9cagbz6c6o8t5z3g3qbw0e&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190
CHR StartupUrls: Default -> "","hxxp://www.istartsurf.com/?type=hp&ts=1432941631&z=28e10ce6273004ca358e3acg5z3c1o9t4z7gbqdz6o&from=smt&uid=KINGSTONXSV300S37A120G_50026B723B02C190"
.


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

---

If istartsurt is still around lest find out what the registry will report.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2


If your operating system is 64 bit download this tool:
SystemLook_x64.exe
  • Double-click SystemLook.exe
  • to run it.
  • Copy and paste the content
  • of the following bold text into the main textfield:
    :regfind
    istartsurf
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  • Note: The log can also be found on your Desktop entitled SystemLook.txt.
===

p..s.
Are you syncing you chrome services?

#5 Hetsig

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Posted 26 April 2016 - 09:01 AM

Systemlook didn't find any data but it might get that information from my account sync that i have on chrome.

Don't think it's an issue though since it doesn't make it my startup page in my browser or anything.

 

But on all other fronts it looks good?



#6 nasdaq

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Posted 26 April 2016 - 10:06 AM

I suspect that it's coming from your Sync account.

If it's not a bother then forget about it.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#7 Hetsig

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Posted 26 April 2016 - 10:48 AM

thanks for the help! solid instructions and fast response :).



#8 nasdaq

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Posted 26 April 2016 - 12:45 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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