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Blue screens when I boot out of hibernation

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#1 Dazliare


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Posted 22 April 2016 - 06:56 PM



Recently, I've had trouble with my desktop PC where when I boot it out of hibernation, like after work, one of two things happens:


1) Blue screen and crash

2) CPU runs on only one core (i have a quad core processor), and I have to restart my machine to make it use all four again


This has been going on for about a week until today. I booted out of hibernation, pc blue screened, then blue screened again when I restarted. I rebooted in safe mode to make this post. Attached is my minidump.


What else do you guys need to help diagnose?





Attached Files

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#2 hamluis



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Posted 22 April 2016 - 07:24 PM

Please follow the instructions at BSOD Forum Posting Instructions - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/?p=3707373 .


Moved topic from Win 7 to Crashes/BSODs.



#3 Dazliare

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Posted 22 April 2016 - 08:21 PM

Thanks Louis!


Attached are the two outputs requested. Answers to the questions below:


OS - Win 7


Original installed - Win 7


3 years

no reinstall of the OS


CPU: i5-2300


Motherboard completely unknown. Don't remember what I purchased

Power Supply - thermaltake TR2-600NL2NC


No manufacturer - custom build

No exact model available. Custom desktop


The perfmon report had to be uploaded as a txt as the site wouldn't let me upload an html document.

Attached Files

Edited by Dazliare, 22 April 2016 - 08:22 PM.

#4 sausage


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Posted 23 April 2016 - 05:22 PM

I just wanted to give a quick update (Dazliare is my brother but he's not home to make a post, hopefully I don't confuse anyone)


It failed to boot to windows recovery tools with an error code 0xc00000e9: Unexpected IO Error, so I threw in a Hiren's Boot CD and ran it's Disk Health thing which failed to even run the first time and the second run completed with "read error"


My best guess is hard drive failure, but I'm not 100% certain.

#5 usasma


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Posted 24 April 2016 - 07:00 PM

OK, first off this has significant signs that this copy of the operating system may be pirated.

If that is the case we won't be able to help with fixing a pirated OS.

That being said, we do offer an initial analysis, but cannot provide additional support beyond that.


The BSOD information is also suggestive of a hard drive problem.

Please run these free diagnostics (starting with the hard drive tests):  http://www.carrona.org/hwdiag.html


The following is for informational purposes only.
**************************Fri Apr 15 21:08:30.053 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\041516-29437-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23392.amd64fre.win7sp1_ldr.160317-0600
System Uptime: 2 days 0:54:27.943
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3140a )
BugCheck 7A, {fffff6fc5006e5e8, ffffffffc000009c, 68002880, fffff8a00dcbd034}
Arg1: fffff6fc5006e5e8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009c, error status (normally i/o status code)
Arg3: 0000000068002880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a00dcbd034, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c000009c
FAILURE_BUCKET_ID:  X64_0x7a_c000009c_nt!_??_::FNODOBFM::_string_+3140a
CPUID:        "Intel® Core™ i5-2300 CPU @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2793
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             P67 Pro3 SE
  BIOS Version                  P1.20
  BIOS Release Date             06/22/2011

3rd Party Drivers:
The following is for information purposes only.
**************************Fri Apr 15 21:08:30.053 2016 (UTC - 4:00)**************************
hamachi.sys                 Thu Feb 19 05:36:41 2009 (499D3639)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsrAppCharger.sys           Fri Jun 11 02:37:12 2010 (4C11D998)
L1C62x64.sys                Tue Aug 24 05:14:01 2010 (4C738D59)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
RTKVHD64.sys                Tue Nov 30 04:03:19 2010 (4CF4BDD7)
EtronXHCI.sys               Fri Jan 28 16:46:43 2011 (4D433943)
EtronHub3.sys               Fri Jan 28 16:46:45 2011 (4D433945)
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
nvlddmkm.sys                Thu Feb  5 13:01:37 2015 (54D3B001)
MpFilter.sys                Fri Oct 30 02:29:35 2015 (56330E4F)



My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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