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Problem W/ Printer


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#1 stacey

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Posted 05 August 2006 - 02:51 PM

hoping someone can help me, don't know what else to try

(Moderator edit: moved to more appropriate forum. jgweed)

Edited by jgweed, 05 August 2006 - 06:08 PM.


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#2 jgweed

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Posted 05 August 2006 - 06:09 PM

Can you further explain your problem? Can you tell us, for example, when the problem is occuring in the process of installing a printer, and do you get any error messages?
Thanks,
John
Whereof one cannot speak, thereof one should be silent.

#3 ComputerMan23

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Posted 06 August 2006 - 12:11 PM

Go to Add/Remove Programs and Delete the Printer Software that came with it. Typically printers dont have a 'plug and play' feature, so you should have gotten a CD with firmware for the printer to communicate with the computer. Uninstall it then reinstall it.




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