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Windows Vista Update Hangs at "Checking For Updates"


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#466 lmacri

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Posted 12 July 2017 - 12:25 PM

...Just tried to install the relevant items from the link in JohnC_21's post #457 only to find that these had already been installed. The notifications in each case rather confusingly said "Does not apply to your system.".

 

Hi six-h:

 

I had previously mentioned the same Microsoft Security Advisory 4025685: Guidance for Older Platforms: June 13, 2017 in post # 442.  Your 16-Jun-2017 reply in post # 444 suggests that you already installed those five out-of-band updates last month, and you'll get a "The update is not applicable to your computer" error if you try to install them again.  If you have any questions about these June 2017 updates I've posted additional instructions in the MS Answers thread More Shadow Brokers Exploits Patched June 2017 for Win XP and Vista.
 

Not confident regarding the practice of updating with Windows 2008 patches, are you following this route?

 

No, I am not installing Windows Server 2008 security updates to try to keep my Windows Vista SP2 computer patched, and I've already stated my reasons in post # 438.  I'm not concerned about lack of compatibility between the two operating systems as much as I am that Vista SP2 users might incorrectly assume that this workaround will keep their OS fully patched against every new vulnerability discovered in Vista SP2.  It's your choice, as long as you understand both the pros and cons of installing Windows Server 2008 security updates on a Vista SP2 machine.

 

ASIDE:

 

Just a reminder to everyone that 11-Jul-2017 was the July 2017 Patch Tuesday.  If your Vista SP2 OS was fully patched as of the end of extended support on 11-Apr-2017 and you have MS Office 2010, MS Office 2007 or the MS Office Compatibility Pack SP3 your Windows Update might continue to hang at "Checking for updates..." unless you install the latest Office-related speed up patches listed in Volume Z's post on page 1 of peggybegg's thread why has vista stopped automatic updates?.  I pre-installed this month's new speed up patch for my MS Office Compatibility Pack SP3 (KB3191897) and "Checking for updates..." finished in less than 5 minutes when I ran Windows Update today.

 

If you're still experiencing "Checking for updates..." hangs and aren't sure if Windows Update has delivered all available updates as of 11-Apr-2017 see the instructions on page 1 of m#1's thread Updates not working, it has been searching for updates for hours for a possible solution.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.2.1 * NS Premium v22.10.0.83 * MS Office 2003 Professional SP3


Edited by lmacri, 12 July 2017 - 05:18 PM.


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#467 six-h

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Posted 12 July 2017 - 12:53 PM

Thanks Imacri, I should have reviewed the older posts!



#468 Occasional

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Posted 07 August 2017 - 10:51 AM

@imarci

 

Checking the "why has ..." link, I see

 

"

We are sorry...

The page you requested is not available at this time.

"  

 

Seen this same error page message in other searches for update hangs solutions.  

 

Looks like MS is saying "Talk to the hand" on questions about WS2K8 (where hardware won't take R2).  

 

haven't been able to update since April: "Checking for updates.....................................next day............................................"

 



#469 lmacri

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Posted 07 August 2017 - 11:35 AM

Checking the "why has ..." link, I see "We are sorry...The page you requested is not available at this time."

 

Hi Occasional:

 

The MS Answers forum just underwent a major software update last week (see Cristal Reg's announcement New Site Design for Microsoft Community) and it appears to have broken many of the links I posted earlier in this thread.

 

The step-by-step instructions for fixing the "Checking for updates..." hang and speeding up Windows Update can now be found on page 1 of m#l's thread Updates not working, it has been searching for updates for hours at hours at https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/updates-not-working-it-has-been-searching-for/92cd6922-17f6-4730-b46b-91a480b95dd3.  These instructions should patch Vista SP2 and IE9 up to the end of extended support on 11-Apr-2017.

 

If you have MS Office 2010, MS Office 2007 and/or the MS Office Compatibility Pack SP3 installed then see Volume Z's post on page 1 of peggybeggs' thread why has vista stopped automatic updates? at https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/why-has-vista-stopped-automatic-updates/42c98c78-157b-44b7-858a-3ba92933cb90 for a list of additional Office updates that must be pre-installed to speed up Windows Update.  Note that 08-Aug-2017 is the August 2017 Patch Tuesday so Volume Z will likely be revising that post tomorrow with download links for any new Office speed up patches released with this month's Patch Tuesday updates.

 

Once Windows Update has run successfully and patched Vista SP2 and IE9 with the last batch of April 2017 security updates (i.e., to the end of extended support) see if you need to manually install any of the five special out-of-band security updates released in June 2017.  See More Shadow Brokers Exploits Patched June 2017 for Win XP and Vista at https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/more-shadow-brokers-exploits-patched-june-2017-for/9c4bb6c9-79bd-4313-b92c-dfb23f4c5711.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.2.1 * NS Premium v22.10.0.85 * MS Office 2003 Professional SP3


Edited by lmacri, 07 August 2017 - 08:52 PM.


#470 Occasional

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Posted 07 August 2017 - 02:08 PM

@ imarci, RE broken links: 

 

Thank you!  I'll read through your suggestions, and try.  

 

If not already, suggest a sticky post (or maybe an article), regarding the MS Answers forum makeover and the broken links issue.  



#471 lmacri

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Posted 10 October 2017 - 07:15 PM

Just a reminder that Office 2007 reaches end of life today (10-Oct-2017) - see the MS support article Office 2007 End of Life Roadmap for further information.  If Windows Update ran to completion in September 2017 and you have MS Office 2007 (hello six-h !!!) and/or the MS Office Compatibility Pack SP3 installed, that means today's October 2017 Patch Tuesday should be the final month that you have to pre-install Windows Update "speed up" patches for these Office products.

Another reminder that downloads links for all Vista SP2 and Office-related speed up patches are posted in VolumeZ's reply on page 1 of the MS Answers thread why has vista stopped automatic updates?  New speed up patches released for today's October 2017 Patch Tuesday have already been marked as "new".

FYI, I pre-installed KB3213647 (wordconv2007-kb3213647-fullfile-x86-glb.exe, released October 10, 2017) today for my MS Office Compatibility Pack SP3, and Windows Update finished in less than 2 minutes and reported no further updates were available for my Vista SP2 computer.
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#472 cafejose

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Posted 10 October 2017 - 10:59 PM

Just a reminder that Office 2007 reaches end of life today (10-Oct-2017) - see the MS support article Office 2007 End of Life Roadmap for further information.  If Windows Update ran to completion in September 2017 and you have MS Office 2007 (hello six-h !!!) and/or the MS Office Compatibility Pack SP3 installed, that means today's October 2017 Patch Tuesday should be the final month that you have to pre-install Windows Update "speed up" patches for these Office products.

Another reminder that downloads links for all Vista SP2 and Office-related speed up patches are posted in VolumeZ's reply on page 1 of the MS Answers thread why has vista stopped automatic updates?  New speed up patches released for today's October 2017 Patch Tuesday have already been marked as "new".

FYI, I pre-installed KB3213647 (wordconv2007-kb3213647-fullfile-x86-glb.exe, released October 10, 2017) today for my MS Office Compatibility Pack SP3, and Windows Update finished in less than 2 minutes and reported no further updates were available for my Vista SP2 computer.
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32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v22.11.0.41 * MB Premium v3.2.2 * MS Office 2003 Professional SP3

I'm still confused what to expect for any Windows Updates for VISTA from September 2017; there was a "catalog" website for Microsoft but not sure about anything available there for Windows Updates on VISTA.

 

About loss of support for MS Office on VISTA, one could seriously consider alternatives like SoftMaker FreeOffice, or WPS Office.  At this point, I do not know if they are supported for use in Windows VISTA; I only have/ use them in Windows 10.  Very well worth checking just in case.



#473 lmacri

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Posted 11 October 2017 - 07:33 AM

I'm still confused what to expect for any Windows Updates for VISTA from September 2017; there was a "catalog" website for Microsoft but not sure about anything available there for Windows Updates on VISTA....

 

Hi cafejose:

Windows Vista SP2 reached its official end of extended support on 11-Apr-2017, meaning that Microsoft will no longer release bug fixes or security updates for this OS to home users via Windows Update after this date.  If Windows Update ran successfully in April 2017 and delivered your April 2017 Patch Tuesday updates you should not expect to receive any further updates for Vista SP2 and IE9 via Windows Update, although Windows Update should continue to deliver monthly updates for other supported Microsoft products like MS Office 2010.

There is a high degree of similarity between the Vista SP2 and Windows Server 2008 operating systems, and since April 2017 some Vista SP2 users have tried patching security vulnerabilities in their unsupported Vista SP2 OS and IE9 browser by manually installing Windows Server 2008 updates released each Patch Tuesday (i.e., the second Tuesday of the month). I see you've recently posted <here> in Sardoc's thread Security Updates for Vista After End of Support - Windows Server 2008 Patches.  I posted some information on this topic in post # 438 of this thread, but you should read Sardoc's original post <here> for further details and direct any questions you still have about manually applying Windows Server 2008 updates on Vista SP2 machines in Sardoc's thread.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v22.11.0.41 * MB Premium v3.2.2 * MS Office 2003 Professional SP3


Edited by lmacri, 11 October 2017 - 07:38 AM.


#474 six-h

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Posted 11 October 2017 - 12:46 PM

Hi Imacri, and thanks for the personal reminder about the MS 2007 end of life final update! :grinner: 

Just read the 10-10 revision of Volume Z's post but confused.

Do I need to download all of these, or just the Excel and Word ones in order to get my Office 2007 installation up to date?

KB4011064 (Compatibility Pack SP3)

KB3213647 (Compatibility Pack SP3) new 

KB4011062 (Excel 2007)

KB3213648 (Word 2007) new

 

The last bit seems to imply that I don't have to then "Check for Updates" as we used to with the Vista updates, just install these after a reboot and finish. :unsure: 

Set automatic updates to "Never check for updates" and reboot prior to manual installation.

 

Wouldn't want to mess up after all your hard work with the Vista updates!

 

I haven't updated my OS any further than your final advice regarding Vista, ...are you continuing to install the updates recommended by Sardoc?

 

Have you now decided on a new machine?



#475 lmacri

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Posted 11 October 2017 - 02:09 PM

Just read the 10-10 revision of Volume Z's post but confused.  Do I need to download all of these, or just the Excel and Word ones in order to get my Office 2007 installation up to date?

KB4011064 (Compatibility Pack SP3) / KB3213647 (Compatibility Pack SP3) new / KB4011062 (Excel 2007) / KB3213648 (Word 2007) new

 

The last bit seems to imply that I don't have to then "Check for Updates" as we used to with the Vista updates, just install these after a reboot and finish...

 

Hi six-h:

 

All the security updates listed in VolumeZ's post on page 1 of the MS Answers thread why has vista stopped automatic updates? are "speed up" patches that must be pre-installed to prevent Windows Update from hanging on the initial "Checking for updates..." phase.  Once all applicable speed up patches are installed you still have to run Windows Update to search for and install any additional updates (e.g., for Outlook 2007, PowerPoint 2007, etc.) that are currently missing from your system.

I believe that you already have the recommended Vista SP2 and IE9 speed up patches installed, but since you have MS Office Professional 2007 and the MS Office Compatibility Pack installed you will need to pre-install the two "new" speed up patches released in October 2017 [KB3213648 (Word 2007) and KB3213647 (wordconv for the Office Compatibility Pack)].  KB4011062 (Excel 2007) and KB4011064 (xlconv for the Office Compatibility Pack) were both released in September 2017 so if you didn't installed those Office speed up patches last month (check your list of installed updates at Control Panel | Programs | Programs and Features | View Installed Updates) then those two older speed up patches will also have to be manually pre-installed before running Windows Update.

 

...are you continuing to install the updates recommended by Sardoc?

 

No, I am not manually installing any of the Windows Server 2008 updates released after April 2017 on my Vista SP2 computer.  See my previous responses on this topic in post # 438 and post # 466.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v22.11.0.41 * MB Premium v3.2.2 * MS Office 2003 Professional SP3



#476 lmacri

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Posted 15 November 2017 - 08:47 AM

Just a reminder that Office 2007 reaches end of life today (10-Oct-2017) - see the MS support article Office 2007 End of Life Roadmap for further information.  If Windows Update ran to completion in September 2017 and you have MS Office 2007 (hello six-h !!!) and/or the MS Office Compatibility Pack SP3 installed, that means today's October 2017 Patch Tuesday should be the final month that you have to pre-install Windows Update "speed up" patches for these Office products.....

 

Hi Everyone:

 

I stand corrected. The MS support article November 2017 Updates for Microsoft Office lists several security updates for both MS Office 2007 and the MS Office Compatibility Pack SP3. I'm still not sure if I have my dates mixed up or if Microsoft thought it was prudent to release security updates for these products with the November 2017 Patch Tuesday updates because bugs and/or vulnerabilities found in last month's updates.

 

The good news is that VolumeZ has already updated his list of required "speed up" patches for MS Office 2010, MS Office 2007 and the MS Office Compatibility Pack SP3 for November 2017 on page 1 of peggybeggs' thread why has vista stopped automatic updates?.

 

I have the MS Office Compatibility Pack SP3 add-on installed for my old MS Office suite, and once this month's speed up patches for the Compatibility Pack (KB4011205 and KB4011265) were installed the "Checking for updates..." phase of Windows Update completed in ~ 2 minutes.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.5.0 * NS Premium v22.11.2.7 * MB Premium v3.3.1 * MS Office 2003 Professional SP3


Edited by lmacri, 15 November 2017 - 08:49 AM.





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