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Windows Vista Update Hangs at "Checking For Updates"


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#1 KellyB56

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Posted 21 April 2016 - 11:37 PM

OS: Windows Vista 32 Bit Home Premium

 

I am unable to install recent Windows Vista updates because the updater hangs at "Checking for updates". Attempts to fix the problem seems to have made the problem worse.

 

Before attempted fixes 13 updates were detected and I selected 11 to install ... but the download stalled with 0 bytes downloaded.

 

Then I tried a couple of fixes ... and now "Checking for updates" hangs ... and "Most recent checks for updates" says "never" ... and "Updates installed" says "never".

 

Here's what I've tried:

 

1. http://answers.microsoft.com/en-us/windows/forum/windows_other-update/windowsvista-updates-are-not-downloading-to-system/1416dc8d-1bad-4367-900c-6a07d3fda6e5?auth=1

 

"Resetting the entire Windows Update Component manually"

 

I did this using the command prompt as outlined in the article. This created a new Windows\Catroot2 folder and a new Windows\System32\SoftwareDistribution folder ... which I assume is the reason for the "never" labels mentioned above.

 

2. http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/windows-vista-will-not-update-no-errors-appears-to/3318c1fb-62e4-44f2-95ab-19ef48398091?auth=1

 

Installed the latest version of the Windows Update Agent.

 

I used file "WindowsUpdateAgent30-x86.exe" with the /wuforce switch and ran it from a HDD not containing the OS.

 

3. http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-vista

 

"Troubleshoot problems with installing updates"

 

I ran the FixIt tool ... and it fixed a couple of things but didn't fix error code 0X80070057

 

4. https://support.microsoft.com/en-us/kb/947821

 

"Fix Windows Update errors by using the DISM or System Update Readiness Tool"

 

This is listed as the fix for error code 0X80070057. I used file "Windows6.0-KB947821-v35-x86.msu" and the resulting "CheckSUR.log" file said there were no remaining unfixed errors.

 

5. Reran the FixIt tool and it still detects error code 0X80070057

 

None of these bright ideas worked.

 

I dunno what else to do.

 

Anyone have any ideas or can offer a little help?

 

Thanks!

 

KenB



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#2 devilus

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Posted 22 April 2016 - 02:36 AM

Is KB3145739 already installed? If not, you can try to download and install it manually:

 

https://www.microsoft.com/en-us/download/details.aspx?id=51871

 

This patch can really help.

 

(First disable Windows Update. After applying this patch, check the updates manually. Later you can enable it again if you want.)


Edited by devilus, 22 April 2016 - 02:40 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#3 KellyB56

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Posted 22 April 2016 - 04:36 AM

Bingo! That did it ... I'm back in business!

 

Thanks so much devilus!

 

KenB



#4 devilus

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Posted 22 April 2016 - 05:30 AM

You're welcome.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#5 Joe_Lee

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Posted 26 April 2016 - 11:32 AM

Having the same problem and pursuing similar solutions with out success, I tried downloading the recommended update for  my Vista Home Premium SP2 64 bit OS.  Although my system is 64 bits the listed requirements did not specify 32 bits.  However, when I attempted to install it stated update not for my system.  Is there a different comparable update for 64 bit OS or is there a different problem?



#6 devilus

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Posted 26 April 2016 - 12:22 PM

Having the same problem and pursuing similar solutions with out success, I tried downloading the recommended update for  my Vista Home Premium SP2 64 bit OS.  Although my system is 64 bits the listed requirements did not specify 32 bits.  However, when I attempted to install it stated update not for my system.  Is there a different comparable update for 64 bit OS or is there a different problem?

Here:

https://www.microsoft.com/en-us/download/details.aspx?id=51908


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#7 Joe_Lee

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Posted 26 April 2016 - 03:46 PM

 You are a magician.  After installing this 64 bit OS update "windows update" ran successfully for the first time in over a week.  I must have spent 30 hours trying various fixes without success! 

 

Being a retired EE digital signal processor, I know the complexities of code contributed by hundreds if not thousands of SW engineers to build  and maintain an OS.  I'm curious what this magic update fixed for KellyB56 and me.  Regardless, my humble gratitude for your assistance!



#8 lmacri

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Posted 10 May 2016 - 03:58 PM

OS: Windows Vista 32 Bit Home Premium

 

I am unable to install recent Windows Vista updates because the updater hangs at "Checking for updates". Attempts to fix the problem seems to have made the problem worse.

 

Hi KellyB56 / Joe_Lee:

 

The May 2016 Patch Tuesday updates are due today.  After you've run this month's Windows Update (WU) could you please post back and let us know approximately how long "Checking for updates..." took and how many updates were delivered this month?

 

Early reports in ScousaJay's thread windows update just seems to hang while checking in the VistaForums indicate that KB3145739 didn't fix the slow Patch Tuesday updates this month - or at least not for everyone.  Most users posting in that thread only see WU hang at "Checking for updates..." when it detects a large number of available updates so it's difficult to determine if any changes you've made to your system actually solve the problem until you run your next Patch Tuesday update.

------------
32-bit Vista Home Premium SP2 * Firefox v46.0.1 * NIS v21.7.0.11 * MBAM Premium v2.2.1



#9 KellyB56

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Posted 10 May 2016 - 10:32 PM

In my case ... checking for updates was close to immediate and 20 updates were indicated ... 18 required and 2 optional. The only thing that made me nervous was that the first part of the installation (before restart) of the Malicious Software Removal Tool was on the long side ... something like 15 minutes ... but that sometimes happens in the update process so I figure it's normal.

 

KenB



#10 cafejose

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Posted 11 May 2016 - 12:43 AM

Some of us have been through the experience of check for updates never finishing.  The advice from the B.C. forums that helped me was:  JUST BE PATIENT!  

I did my Windows Updates last week, for the APRIL 2016 update issuances.  Check for Updates took maybe 7 hours and still was not finished.  The next day, a notification soon cameup in task tray that Updates were avaialbe; so downloading of the updates took more than about 3 or 4 hours.  Actual install of the updates only took about 30 minutes.



#11 devilus

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Posted 11 May 2016 - 02:28 AM

Yes, the problem seems to be back today. There was no problem yesterday. I didn't install any new updates in last days except Windows Defender definitions. 45 minutes and still checking for updates. After installing KB3145739, it was always finished in 5-10 minutes. Maybe a server issue.

 

(WU is set to "Notify me but don't automatically download or install them")


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#12 devilus

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Posted 11 May 2016 - 05:12 AM

This time it was the security patch KB3153199. After installing this patch, checking for updates is completed in 10 minutes.

 

It can be downloaded here:

 

32bit

https://www.microsoft.com/en-us/download/details.aspx?id=52238

 

64bit

https://www.microsoft.com/en-us/download/details.aspx?id=52217

 

(Stop WU service, install the update, restart. And be prepared to see a longer black screen before desktop appears. This was the case with KB3145739 as well on my system.)


Edited by devilus, 11 May 2016 - 05:46 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#13 Joe_Lee

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Posted 11 May 2016 - 11:32 AM

devilus,

 

My experience has been identical to yours, fixed with KB3153199.  Has Microsoft published explanation of problem and addressed permanent fix?



#14 devilus

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Posted 11 May 2016 - 11:55 AM

devilus,

 

My experience has been identical to yours, fixed with KB3153199.  Has Microsoft published explanation of problem and addressed permanent fix?

I wish there were a permanent solution. Unfortunately it seems we will encounter with this problem more frequently. I didn't read any explanation from Microsoft about this issue.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)


#15 devilus

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Posted 13 May 2016 - 02:33 AM

After installing KB3153199 two days ago, today I dared to install some security updates. High CPU usage came back, causing by TrustedInstaller this time. I uninstalled all updates and restarted the system. High CPU usage was still there. So I had to use my restore point to solve this problem. :angry:

 

I'LL NEVER INSTALL UPDATES AGAIN ON VISTA. IF NECESSARY, I'LL TURN OFF WU COMPLETELY. I CANNOT FIGHT MICROSOFT EVERY DAY.


Edited by devilus, 13 May 2016 - 02:33 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot:

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)





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