Posted 23 April 2016 - 06:07 AM
1) can you submit the EXE to VirusTotal and post the link to the report here?
2) when you right-click a file in Windows Explorer, helper programs "embedded" in Windows Explorer will access the file and might read it to analyze it. These helper programs (DLLs running inside the explorer.exe process) might malfunction, and make explorer.exe crash. Do you know what helper programs you have installed? Is your right-click menu just the default menu, or do other options appear (a popular one is WinZip).
SANS ISC Senior Handler
Microsoft MVP 2011-2016 Consumer Security, Windows Insider MVP 2016-2019
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