Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows Resource Monitor Shows Hard Memory Errors


  • Please log in to reply
5 replies to this topic

#1 Warthog-Fan

Warthog-Fan

  • Members
  • 296 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Endicott, NY
  • Local time:06:16 PM

Posted 21 April 2016 - 11:29 AM

I have an Acer laptop that is about 6 years old. It has a P6100 quad core processor running at 2 GHz and 4 GB of DDR3 memory. It has been running slower for a while, so I downloaded Ccleaner and AdwCleaner and ran them. They found some items to clean up, but the speed did not increase appreciably.

 

I don't know much about the Windows Task Manager, but I decided to open it and check out things as best I could. At the bottom of the Performance window I saw a button labeled Resource Monitor. I clicked it and saw that I was able to view more detailed information about the ways that the system components were being utilized.

 

I started playing a YouTube video and then looked at the Memory usage. It was only about 80%, but at the bottom of the screen was a window labeled Hard Errors with a graph scaled from 0 to 100 Errors Per Second. There seemed to be a continuous stream of hard errors, sometimes going completely off of the graph.

 

Is this telling me that the memory has errors that the Processor needs to correct before using the data? Could this be what has caused the computer to slow down as it gets older.

 

I ran a similar test on my other two computers and while a few hard errors showed up on them, they were negligible compared to the laptop.



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,295 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:16 PM

Posted 21 April 2016 - 05:14 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 Warthog-Fan

Warthog-Fan
  • Topic Starter

  • Members
  • 296 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Endicott, NY
  • Local time:06:16 PM

Posted 25 April 2016 - 03:17 PM

Louis,

 

Sorry that it's taken so long to get this information.

 

Here's the output of the Mini Toolbox:

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Bob (ATTENTION: The logged in user is not administrator) on 25-04-2016 at 15:39:56
Running from "C:\Users\Bob\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5742Z Manufacturer: Acer

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/25/2016 03:24:31 PM) (Source: MsiInstaller) (User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.

Error: (04/25/2016 03:22:45 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (04/20/2016 08:18:16 PM) (Source: MsiInstaller) (User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.

Error: (04/20/2016 08:17:20 PM) (Source: PerfNet) (User: )
Description:

Error: (04/20/2016 07:12:47 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (04/20/2016 06:04:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: CNQMUPDT.EXE, version: 2.4.0.0, time stamp: 0x52d8e1b8
Faulting module name: CNMDWLD.DLL, version: 1.0.0.0, time stamp: 0x4f5eedc8
Exception code: 0xc0000005
Fault offset: 0x000023c6
Faulting process id: 0x1220
Faulting application start time: 0xCNQMUPDT.EXE0
Faulting application path: CNQMUPDT.EXE1
Faulting module path: CNQMUPDT.EXE2
Report Id: CNQMUPDT.EXE3

Error: (04/20/2016 06:03:49 PM) (Source: MsiInstaller) (User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.

Error: (04/11/2016 06:19:33 PM) (Source: MsiInstaller) (User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.

Error: (04/09/2016 05:57:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: FlashPlayerPlugin_21_0_0_213.exe, version: 21.0.0.213, time stamp: 0x570336dd
Faulting module name: FlashPlayerPlugin_21_0_0_213.exe, version: 21.0.0.213, time stamp: 0x570336dd
Exception code: 0x40000015
Fault offset: 0x00017ee0
Faulting process id: 0x16f4
Faulting application start time: 0xFlashPlayerPlugin_21_0_0_213.exe0
Faulting application path: FlashPlayerPlugin_21_0_0_213.exe1
Faulting module path: FlashPlayerPlugin_21_0_0_213.exe2
Report Id: FlashPlayerPlugin_21_0_0_213.exe3

Error: (04/08/2016 07:50:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 45.0.1.5918, time stamp: 0x56e8b7df
Faulting module name: mozglue.dll, version: 45.0.1.5918, time stamp: 0x56e8a981
Exception code: 0x80000003
Fault offset: 0x0000f0ea
Faulting process id: 0x1954
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3


System errors:
=============
Error: (04/21/2016 11:41:26 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (04/20/2016 08:51:07 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management & Security Application User Notification Service service failed to start due to the following error:
%%1053

Error: (04/20/2016 08:51:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intel® Management & Security Application User Notification Service service to connect.

Error: (04/20/2016 08:49:38 PM) (Source: Service Control Manager) (User: )
Description: The Windows Installer service failed to start due to the following error:
%%1053

Error: (04/20/2016 08:49:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Installer service to connect.

Error: (04/20/2016 08:49:38 PM) (Source: DCOM) (User: )
Description: 1053MSIServer{000C101C-0000-0000-C000-000000000046}

Error: (04/20/2016 08:49:02 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error:
%%1053

Error: (04/20/2016 08:49:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Error: (04/20/2016 08:49:02 PM) (Source: DCOM) (User: )
Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/20/2016 08:17:44 PM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (04/25/2016 03:24:31 PM) (Source: MsiInstaller)(User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/25/2016 03:22:45 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (04/20/2016 08:18:16 PM) (Source: MsiInstaller)(User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/20/2016 08:17:20 PM) (Source: PerfNet)(User: )
Description:

Error: (04/20/2016 07:12:47 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (04/20/2016 06:04:32 PM) (Source: Application Error)(User: )
Description: CNQMUPDT.EXE2.4.0.052d8e1b8CNMDWLD.DLL1.0.0.04f5eedc8c0000005000023c6122001d19b50885ee7c2C:\Program Files (x86)\Canon\Quick Menu\CNQMUPDT.EXEC:\Program Files (x86)\Canon\Quick Menu\CNMDWLD.DLLdc1537d3-0743-11e6-a69d-005056c00008

Error: (04/20/2016 06:03:49 PM) (Source: MsiInstaller)(User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/11/2016 06:19:33 PM) (Source: MsiInstaller)(User: MobileHog)
Description: Product: Java Auto Updater -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an Administrator, or contact your technical support group for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (04/09/2016 05:57:14 PM) (Source: Application Error)(User: )
Description: FlashPlayerPlugin_21_0_0_213.exe21.0.0.213570336ddFlashPlayerPlugin_21_0_0_213.exe21.0.0.213570336dd4000001500017ee016f401d19296f871b0f3C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_21_0_0_213.exeC:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_21_0_0_213.exe04428870-fe9e-11e5-a8b6-005056c00008

Error: (04/08/2016 07:50:19 PM) (Source: Application Error)(User: )
Description: plugin-container.exe45.0.1.591856e8b7dfmozglue.dll45.0.1.591856e8a981800000030000f0ea195401d191e8362d2e8aC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dlla5d5f5a4-fde4-11e5-a8b6-005056c00008

=========================== Installed Programs ============================
18 Wheels of Steel - American Long Haul (HKLM-x32\...\WT088649) (Version: 2.2.0.95 - WildTangent) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Acer Crystal Eye Webcam (HKLM-x32\...\{7760D94E-B1B5-40A0-9AA0-ABF942108755}) (Version: 5.2.19.2 - Suyin Optronics Corp)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3005 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20059 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT088295) (Version: 2.2.0.95 - WildTangent) Hidden
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft PhotoImpression 6 (HKLM-x32\...\{D56401D6-E356-4CA5-97A3-024D666F5E5C}) (Version:  - ArcSoft)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.1.2253 - AVAST Software)
Backup Manager Basic (HKLM-x32\...\{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems) Hidden
Barnes & Noble Desktop Reader (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.1.21 - Barnesandnoble.com)
Bejeweled 2 Deluxe (HKLM-x32\...\WT088300) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT088373) (Version: 2.2.0.95 - WildTangent) Hidden
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 14.0.2.3 - Broadcom Corporation)
Build-a-lot 2 (HKLM-x32\...\WT088310) (Version: 2.2.0.95 - WildTangent) Hidden
Canon CanoScan LiDE 120 On-screen Manual (HKLM-x32\...\Canon CanoScan LiDE 120 On-screen Manual) (Version: 7.7.1 - Canon Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version:  - )
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.11.1 - Canon Inc.)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version:  - )
Canon MP560 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP560_series) (Version:  - )
Canon MP560 series User Registration (HKLM-x32\...\Canon MP560 series User Registration) (Version:  - )
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.4.0 - Canon Inc.)
Canon Utilities Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version:  - )
Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version:  - )
Canon Utilities Solution Menu (HKLM-x32\...\CanonSolutionMenu) (Version:  - )
CanoScan LiDE 120 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2415) (Version: 1.00 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform)
Charger 1.0 (HKLM-x32\...\Charger_1.0) (Version:  - )
Chuzzle Deluxe (HKLM-x32\...\WT088312) (Version: 2.2.0.95 - WildTangent) Hidden
ClearView (HKLM-x32\...\{10E3F95B-22C9-4E1F-960D-C0BB5E889EB0}) (Version: 5.3.0 - SVKSystems)
ConverterLite 1.6.3 (HKLM-x32\...\ConverterLite) (Version: 1.6.3 - ConverterLite)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.2829.50 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT088318) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (HKLM-x32\...\WT088393) (Version: 2.2.0.95 - WildTangent) Hidden
Eraser 6.0.8.2273 (HKLM\...\{A7EEF79E-06B2-4382-9D2E-39DBA0F72D50}) (Version: 6.0.2273 - The Eraser Project)
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
EZ Vinyl/Tape Converter 7.4 by MixMeister (HKLM-x32\...\EZ Vinyl/Tape Converter by MixMeister_is1) (Version:  - MixMeister Technology LLC)
EZ Vinyl/Tape Converter by Ion Audio 11.5.0 (HKLM-x32\...\EZ Vinyl/Tape Converter by Ion Audio_is1) (Version: 11.5.0 - Ion Audio LLC)
FATE (HKLM-x32\...\WT088413) (Version: 2.2.0.95 - WildTangent) Hidden
FFmpeg (Windows) for Audacity version 2.2.2 (HKLM-x32\...\{9C7E31E3-017F-434C-AC40-24431A354A1E}_is1) (Version: 2.2.2 - )
FinePixViewer Resource (HKLM-x32\...\{B44529FF-501E-47CD-A06D-223C161BE058}) (Version: 1.2 - FUJIFILM Corporation)
FinePixViewer Ver.5.5 (HKLM-x32\...\{24ED4D80-8294-11D5-96CD-0040266301AD}) (Version: 5.5 - FUJIFILM Corporation)
FinePixViewer YTUPL (HKLM-x32\...\{65EB09A3-993B-401E-8936-C9708CBFAB26}) (Version: 1.0 - FUJIFILM Corporation)
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2125 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.2.1001 - Intel Corporation)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
Jewel Quest - Heritage (HKLM-x32\...\WT088653) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT088350) (Version: 2.2.0.95 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WT088445) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Junsi USB to UART Bridge(Windows XP/2003/Vista/7) (Driver Removal) (HKLM-x32\...\SLABCOMM&10C4&EA60) (Version:  - Shenzhen Junsi Electronic Co.,LTD)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.12 - Acer Inc.)
Linksys Connect (HKLM-x32\...\Linksys Connect) (Version: 1.5.14350.0 - Linksys LLC)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
LogView V2 (HKLM-x32\...\LogView V2) (Version: LogView V2 2 - LogView.info - D.Schmidt / H.Hemmecke)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Manual CanoScan LiDE 35 (HKLM-x32\...\{6AA4C799-BF98-4573-9C83-0C8E4EA46D14}) (Version:  - )
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (HKLM-x32\...\{50816F92-1652-4A7C-B9BC-48F682742C4B}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 45.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 45.0.2 (x86 en-US)) (Version: 45.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 45.0.2.5941 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyWinLocker (HKLM-x32\...\{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.212.0 - Egis Technology Inc.)
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8928 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8928 - NTI Corporation)
OpenOffice 4.0.0 (HKLM-x32\...\{55E61709-D7D4-43C0-B45D-BFAF5C09A02D}) (Version: 4.00.9702 - Apache Software Foundation)
OVTScanner_X64 (HKLM-x32\...\{AE09704D-9051-4C25-B940-77F889F0C93F}) (Version: 1.00.0000 - OVT)
Penguins! (HKLM-x32\...\WT088449) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT088364) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT088453) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT088457) (Version: 2.2.0.95 - WildTangent) Hidden
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
RealFlight G3 R/C Simulator (HKLM-x32\...\RealFlightG3Pro) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.3 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.19.0 - Synaptics Incorporated)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088553) (Version: 2.2.0.95 - WildTangent) Hidden
VMware Player (HKLM-x32\...\{A53A11EA-0095-493F-86FA-A15E8A86A405}) (Version: 2.0.3.1613 - VMware, Inc.)
WD Drive Utilities (HKLM-x32\...\{29136751-F57C-415E-A460-22DEC3B589FE}) (Version: 1.3.0.16 - Western Digital Technologies, Inc.) Hidden
WD Drive Utilities (HKLM-x32\...\{c77bad57-f913-4ac3-9061-6dfd6c0aa40a}) (Version: 1.3.0.16 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{6BB4E4E8-17B9-4534-8A8E-89E53F12769C}) (Version: 2.4.2.26 - Western Digital Technologies, Inc.)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3002 - Acer Incorporated)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.10.5 - WildTangent)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
WinRAR archiver (HKLM-x32\...\WinRAR archiver) (Version:  - )
Wisdom-soft ScreenHunter 6.0 Free (HKLM-x32\...\Wisdom-soft ScreenHunter 6.0 Free) (Version:  - Wisdom Software Inc.)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Zuma's Revenge (HKLM-x32\...\WT088517) (Version: 2.2.0.95 - WildTangent) Hidden

========================= Memory info: ===================================
Percentage of memory in use: 81%
Total physical RAM: 3766.71 MB
Available physical RAM: 694.39 MB
Total Virtual: 7531.63 MB
Available Virtual: 3843.66 MB

========================= Partitions: =====================================
1 Drive c: (Acer) (Fixed) (Total:283.99 GB) (Free:179.86 GB) NTFS

========================= Users: ========================================
User accounts for \\MOBILEHOG

__vmware_user__          Admin Account            Administrator            
Bob                      Guest                    Jackie                   


**** End of log ****

 

 

Here's the Speccy link:  http://speccy.piriform.com/results/QDWIEHRJs76S5T7wDXh8mtv


Edited by hamluis, 25 April 2016 - 06:59 PM.


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,295 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:16 PM

Posted 25 April 2016 - 07:36 PM

FWIW

 

I've never found any reason to ever open Resource Monitor.  My system problems are always readily apparent without such tools.

 

If this were my system, I would be more concerned about DCOM errors appearing.  Rightfully or wongfully, I tend to associate the appearance of such with possible malware.

 

Louis



#5 Warthog-Fan

Warthog-Fan
  • Topic Starter

  • Members
  • 296 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Endicott, NY
  • Local time:06:16 PM

Posted 25 April 2016 - 09:09 PM

Louis,

 

I have Malware Bytes installed on the computer and I ran a scan today using both Avast antivirus and Malware Bytes. Neither of them found any malware or viruses. Can you suggest another tool that I can use to try to unearth any malware that may be present?

 

What exactly is DCOM? I looked up the term and it seemed to have something to do with accessing networked computers, but the rest of it was over my head.



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 56,295 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:05:16 PM

Posted 26 April 2016 - 10:38 AM

There is no one particular tool...which can be used to check a system for malware...or to remove malware.  I suggest a trip to the BC Am I Infected forum if you have any suspicions of malware on the system.

 

I can't tell you what DCOM is but there is sufficient data available on the Internet for you to find some explanation which makes sense to you.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users