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#1 WillAstaire

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Posted 21 April 2016 - 08:47 AM

Hi All,

 

I'm WillAstaire! I just recently joined bleepingcomputers and I'll tell you why.

 

I recently go hit with the cerber virus at work. Came in one morning and all my files and the network files and the rest of the systems at the office where encrypted. Nearly had a heart attack. 

 

I started searching vigorously online for what had happened to us. And that was were I ran into Bleepingcomputers. They had a full description of the Cerber #Decrypt My File# virus. They also created a very helpful forum on the matter, where people affected with the same malicious ransom-ware gave insight scenarios into what had happened to them. 

 

I wish i could go back 15 years in time to become a computer geek! LOL! I know I would be able to produce something to help. But reality bites! I have to wait and pray one of you wonderful computer geeks comes to our rescue with a decryption key or device. But I believe in the good folks in this world. I'm waiting for you to come to our rescue.

 

Till then follow the recommendations of bleepingcomputers if you have been infected by these criminals. Never pay a bitcent or coin or whatever!

 

Thanks!

 

WA



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#2 Demonslay335

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Posted 21 April 2016 - 10:06 AM

:welcome:

 

Sorry to hear your office got hit with a bad one. As you said, I'm afraid there is no solution to Cerber right now, aside from paying the ransom or restoring from backups. You can definitely try software recovery such as ShadowExplorer, Recuva, and PhotoRec.

 

If the infection point was a workstation, and it hit others by encrypting the shared folders, you should be able to recover Shadow Copies on the server if it was setup before (should be setup by default on Server '03 and above I believe). The virus can only wipe Shadow Copies on the local machine that is actually running the malware.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#3 quietman7

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Posted 21 April 2016 - 03:42 PM

There is an ongoing discussion in this topic where you can ask questions and seek further assistance but as noted above there is no solution to fix your encrypted files.Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in the above support topic discussion. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

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